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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

Danvers, MA

4.6
203 Reviews
Call Service Center (978) 774-8840

203 Reviews of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

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November 15, 2024

It started with Connor,professional, friendly. Excellent service, price and timeliness. A++++. I always use HC of Danvers. they are the best. More

by Mathridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor from service dept
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Nov 18, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Connor and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers always provide you with excellent service. Thank you for your continued trust in us!

November 08, 2024

Recent services were comprehensive. All good, with no problems experienced whatsoever. Connor took great care of me once again. More

by Kwnunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
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Nov 11, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Kwnunes, we're delighted to hear that Connor provided you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thanks for sharing your experience!

November 02, 2024

The service representative took care of my trucks needs. Fast service and excellent advice regarding purchasing oil package deals More

by Sdavidstory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
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Nov 04, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that our team provided fast and excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for sharing your experience, and we look forward to assisting with any future needs!

November 02, 2024

Efficient and friendly dealership. They find the vehicle you are looking for. The service center is always busy and hopefully they expand. More

by Kelleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Deblas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Kelleigh, thank you for your feedback! We're glad to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers always provides efficient and friendly assistance. Take care and please don't hesitate to reach out the next time we can be of service!

November 01, 2024

Kyle usual helps me out, but Liane did this time. As usual I got good service. More

by miajumps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liane
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Nov 04, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for trusting Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers with your service needs! Kyle, Liane & the rest of the team are grateful for your support and look forward to seeing you again next time!

October 31, 2024

Everything went very well. It was easy and they got me in right away and when the job was complete they called me back immediately More

by pfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liane otero
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Nov 01, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that your experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers was smooth and efficient! Thank you for sharing this positive feedback, and we look forward to assisting you again in the future.

October 25, 2024

I bring my Jeep in for service all the time and get treated great Conner was very helpful and explained everything I needed More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner Irving
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Oct 25, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

John, it's fantastic to hear that Conner and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers are taking great care of your Jeep! We appreciate your continued trust in us for all your service needs.

October 25, 2024

Dealership has improved recently. About fourteen years ago was very sleezy. Service department advisors are still generally questionable. Kyle in service I like and trust. Service dep More

by kennis1986
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liane service
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Oct 28, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Kennis, we appreciate your feedback and are glad to hear that you trust Kyle in our service department at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We look forward to serving you again! Have a great ride!

October 19, 2024

Terrible not a friendly car dealer ship . There is no costumer service Poor service and people that work w More

by skomiewoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Oct 21, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I'm sorry to hear about your experience with our dealership. We strive for excellent customer service, and it's disappointing to learn we fell short during your visit. Please reach out so we can address any concerns you have directly. Thank you, Travis McCarthy - General Manager - travis.mccarthy@herbchambers.com

October 09, 2024

Disappointed with last service on 10/5. No phones answered at service desk or voicemails returned. More

by barbiewallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lianne
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Oct 09, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Barbie, thank you for taking the time to share your feedback. We hope to work on improving our communication with our customers. If you wish to discuss a situation further, feel free to reach out. Thank you, Travis McCarthy - General Manager - travis.mccarthy@herbchambers.com

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