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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

Danvers, MA

4.7
214 Reviews

214 Reviews of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

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April 25, 2025

This is the second time I’ve had my oil change and tire rotation done here and the service department is always welcoming! I am always greeted by Jason, Lucas, and Rich! My service advisor Michael was grea More

by jmackenzie2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich, and Michael.
Apr 28, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Jason, Lucas, Rich, and Michael provided you with a welcoming experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for choosing us again for your service needs!

April 20, 2025

Service is very much improved ! I have been doing business with them far a very long time. This is the best they have ever been. Connor in service is fantastic. John the salesman tr More

by columboc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
Apr 21, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your positive experience with us at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear that Connor and John provided exceptional service. We appreciate your continued business and look forward to serving you again in the future! Safe travels!

April 20, 2025

I have received extraordinary service results every single time Connor Irving is my service advisor for my 2023 Grand Cherokee L. Connor Irving always is very honest and fair. He is a tireless advocate More

by thomas.j.foley978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack the Service Manager
Apr 21, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Thomas, we're delighted to hear about your exceptional experiences with Connor at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Your feedback is greatly appreciated, and we'll be sure to share it with him! Thank you for choosing us for your service needs! Safe travels!

April 16, 2025

Great Service very friendly and helpful personnel very knowledgable will recommend to my friends and family. More

by mrsjimbo02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Apr 17, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

mrsjimbo02, we're delighted to hear you had a great experience with our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! Thank you for recommending us to your friends and family. We look forward to serving you again in the future!

April 07, 2025

Connor Irving was fantastic! Great communication with me during my repair. Keeping me up to date and making sure everything was done right More

by anthonyallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Irving
Apr 08, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Anthony, we're delighted to hear that Connor provided excellent communication and service during your repair at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for sharing your experience!

April 06, 2025

Our last service department customer rep was excellent, however we have had poor service associates 2 previous times. When we purchased our car, our sales associate was excellent. Change service associates More

by lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Butt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Apr 07, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Lucy, thank you for sharing your feedback. I'm glad to hear about the positive experiences you've had with some of our team members. We appreciate your patience and will work on ensuring a more consistent experience moving forward. If there's anything specific you'd like to discuss further, please feel free to reach out. Thank you, Ilya Berman - General Manager - iberman@herbchambers.com

April 03, 2025

Kyle the service manager is excellent, he is very thorough keeps you updated on your vehicle and gets you in and out of service as quickly as possibly. I came back to this dealership after a horrible More

by Elpid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle service department
Apr 04, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Kyle made such a positive impact on your experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We truly appreciate your feedback and will make sure Kyle knows how much his dedication is valued. Thanks so much for your support!

April 01, 2025

EXCELLENT SERVICE on my vehicle. Kyle is a superb supervisor of the service department. Im extremely pleased with repairs to Dodge Durango. Thank you. More

by WILLIAM GROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle service department manager.
Apr 02, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

William, we're delighted to hear that Kyle and the service team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided excellent care for your Dodge Durango. Thank you for sharing your positive experience!

March 31, 2025

I had an excellent experience with Connor Irving as my truck service provider. From start to finish, Connor demonstrated incredible professionalism, expertise, and attention to detail. My truck was servic More

by connorjbergmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Irving
Apr 01, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Connor, we're delighted to hear about your positive experience with Connor Irving at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! It's great to know that his professionalism and expertise made a difference. Thank you for recommending him, and we look forward to serving you again in the future!

March 31, 2025

Great service very prompt and very helpful with questions and follow through. Very highly recommend More

by cmasonaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Apr 01, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the glowing review! We appreciate your support! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

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