Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

My dealings with this dealership and service department has been one of the best I've ever encountered. Everyone is so friendly and willing to help. I'm happy I purchased several vehicles here and contin has been one of the best I've ever encountered. Everyone is so friendly and willing to help. I'm happy I purchased several vehicles here and continue to enjoy the great customer service. Several friends have purchased vehicles here due to my recommendations. More

Brought my van in about a week ago with the check engine Brought my van in about a week ago with the check engine light on. David recommended that I drive it for a few more days to see if the light woul Brought my van in about a week ago with the check engine light on. David recommended that I drive it for a few more days to see if the light would go out since I was not having any problems with the car. I had to bring the car back in as the light did not go out. It was found that the catalytic converter was failing. David made all the arrangements to have the converter and sensors changed the next day. He explained my options so that I could make a sensible choice. He was great and I would highly recommend him to all people I know looking for a service advisor. More

Mr DAVID WILSON IS THE BEST CUSTOMER SERVICE I EVER MET, HE LOOK AT PROBLEM SERIOUSLY AND CONTACT ME ABOUT THE STATUS OF CAR REPAIR SO I RECOMMEND HIM STRONGLY FOR THIS JOB. AND I WILL REFER SOME FRIENDS A HE LOOK AT PROBLEM SERIOUSLY AND CONTACT ME ABOUT THE STATUS OF CAR REPAIR SO I RECOMMEND HIM STRONGLY FOR THIS JOB. AND I WILL REFER SOME FRIENDS AND FAMILY MEMBER FOR FUTUR WORK . RIAD ALKEDEH SERVICE ON 11/17/2010 More

The express oil change has incressed customer service , shortened the waiting time , all at an excellent price. Without an appointment you can have your oil changed and ask for any other maintenance to be shortened the waiting time , all at an excellent price. Without an appointment you can have your oil changed and ask for any other maintenance to be done. Any additional work is discussed first , a price given , then it's agreed to. More

We own two 2006 Sprinter Vans which we choose to bring to the Herb Chambers dealership in Danvers whenever either vehicle needs service. Both Service Manager, David Wilson, and the Sprinter Van technician, the Herb Chambers dealership in Danvers whenever either vehicle needs service. Both Service Manager, David Wilson, and the Sprinter Van technician, Bob, are very knowledgeable, friendly and always eager to help provide us with exceptional service. With the Sprinter Vans being a uniquely crafted vehicle, we've come to trust this team of professionals almost explicitly and will continue to rely on them for outstanding service whenever necessary. More

I purchased a certified pre owned Jeep Commander at this dealership in Jan 2008, my experience with the sales staff went well, there were a few glitches but nothing that concerned me at the time. I used th dealership in Jan 2008, my experience with the sales staff went well, there were a few glitches but nothing that concerned me at the time. I used thier service department for my regular oil changes and other concerns, each time I went back I must say different things came up that began to concern me about the car and the service. just before the 4th of July, I had a problem with the pistons in my jeep, service was set up and I brought it in to be fixed. Already I must admit I was concerned with this kind of service being need on my "certified car" but I was glad they wer taking care of it, seeing I had taken a extended warranty. I picked up the car the next day and drove to New hampshire, long enough to know it had not been serviced correctly. On top of this the car had been returned to me dirtier than whwen I dropped it off, I was not happy. On the 3rd of July I had to bring it back and was lucky enough that Dave Wilson was the only person left working in service. My car was immediately taken in , I was brought a rental to use for the weekend, and every concern was heard by David and I was assured it would be taken care of. When I returned 3 days later, my car was immaculate, it had been serviced correctly and the car fax I had asked multiple employees for over the past 18 mos was there. Thankyou to Dave Wilson for making a bad situation good and making me think I JUST MIGHT BUY ANOTHER CAR AT HERB CHAMBERS! THANKYOU K.M.SANBORN More

Bill Roust is the service manager and he was very friendly and personable. He explained what services I needed and why. He took the time to show me what the issue was. I am impressed enough by his friendly and personable. He explained what services I needed and why. He took the time to show me what the issue was. I am impressed enough by his service that I would go back to him and recommend him to others. More

I called and spoke with Randy explaining that I had brake noise that worried me he told me to come right in. The service was great, Randy was terrific to deal with, very helpful a true asset to your service noise that worried me he told me to come right in. The service was great, Randy was terrific to deal with, very helpful a true asset to your service department I will definitely return to Randy and tell all my friends. Truly the best service I have had And I didn't even buy my car from there but intend to with my next purchase. More

attention to detail; complimentary shuttle service; car wash................................................................................................................................................. wash.......................................................................................................................................................................................................................................................................................................... More

I had an appointment to replace 3 recall items. I was in I had an appointment to replace 3 recall items. I was in and out in 1 1/2 hours...just like they told me. Everyone was very friendly and helpful. I had an appointment to replace 3 recall items. I was in and out in 1 1/2 hours...just like they told me. Everyone was very friendly and helpful. Apparently my message is not long enough and I have to keep typing words before this will be accepted. Now this has become an irritation ! More