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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

Danvers, MA

4.6
181 Reviews

181 Reviews of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

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September 18, 2014

REQUIRED REVIEW TO GIVE ME SHUTTLE RIDE Did not fix my problem, was unclear with time estimates. In order to have me picked up by their shuttle (advertised on their website), they require More

by TomBrend
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Derek Rojas
Sep 18, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you, Tom, for taking the time to post this wonderful review. We are fortunate to have a great team of folks who really understand what exceptional service is. Derek is a perfect example of this, as he is always trying to exceed our customer’s expectations. We appreciate your business and look forward to serving your automotive needs for many years to come. Sincerely, Jim Klimas General Manager

September 03, 2014

Excellent Service I want to give a Shout-out to Derek Rojas for the attention he gave me in the servicing of my truck. Courteous and friendly Derek also took care of my More

by jacksouthboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Rojas
Sep 04, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you, Jack! I'm so happy to know Derek was able to assist you with your truck's service needs. We truly value your business and look forward to a long lasting relationship! Best, Jim Klimas General Manager

July 31, 2014

Awesome Service! Derek Rojas got us in quickly, took care of us quickly with GREAT first-class service. Would recommend to anyone who needs work done and wants the pea More

by HachiMachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Rojas
Jul 31, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you so much for taking the time to share your experience with Derek and the Service Department. I’m thrilled to hear how happy you are. Our goal is to provide each guest with the best customer service and I’m so happy that you’ve recognized our teams hard work. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager

July 28, 2014

Great Sales and Service I am a Fleet Manager for a large transportation company and whenever I have to deal with sales or service department at Chambers Chrysler Jeep Dodge R More

by 98Springer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Rojas , Vito Scavo
Jul 28, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Our team is dedicated to your 100% satisfaction. On behalf of Vito, Derek and everyone here at Herb Chambers Chrysler Jeep Dodge Ram of Danvers, we greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager

July 22, 2014

Derek Rojas and the guys & gals have been very helpful It’s a pleasure doing business here. Folks are friendly and honest. I really like my old Jeep and with support like this, I can keep it going for a More

by GreenJeep1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Rojas
Jul 22, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you! I appreciate you taking the time to share your experience with Derek. We strive to provide each guest with the best customer experience and Derek is truly a testament to that. Thank you again and we look forward to serving your automotive needs for many more years to come. Kind Regards, Jim Klimas General Manager

July 21, 2014

New Car and service I just purchased a Dodge Journey from Greg Phaneuf in the Danvers dealership, he was very helpful through out the entire process. I brough my new car More

by kristine.tobinjahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mcnally
Jul 21, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you, Kristine! We love hearing about our guests wonderful experience here at our dealership. We understand that buying a new car is an important decision and we're honored that you chose Herb Chambers Chrysler Jeep Dodge RAM. Please feel free to contact Greg, Jeff, Sean or any of our other team members if you have any questions on your new purchase. Thank you and we look forward to serving your automotive needs for many more years to come! Regards, Jim Klimas General Manager

July 16, 2014

Thorough and Respectful I had a very positive experience with the service staff. The managers' attention to detail and responsiveness was impressive. I am confident in bringi More

by russell.green.7503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Rojas
Jul 16, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you, Russell, for choosing Herb Chambers for your service needs! I'm so glad to hear that you had such a positive experience working with Derek, Jose and our Service Department. Our team is dedicated to ensuring that our guests receive exceptional customer service and quality vehicle care. Thank you again and we look forward to seeing you again in the future! Regards, Jim Klimas General Manager

July 15, 2014

Excellent service! Came in to have my rear brakes replaced on my 2010 JK. I made the appointment with Derek Rojas directly. Derek had overseen some previous repairs on m More

by benjaminjperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Rojas
Jul 15, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you, Benjamin, for taking the time to share your experience with Derek! We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized Derek's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Jim Klimas General Manager

March 27, 2014

Had a emergency tire problem and Jeffrey McNally took my vehicle in right away I mentioned that I had a warranty for the wheels. He called th company directly got it approved and was home about an hour late More

by Tecal136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey McNally
Mar 27, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for taking the time to share your experience with Jeff. I'm so happy to know we were able to assist you with your tire problem. We appreciate your recommendation and thank you for choosing Herb Chambers Toyota Scion of Auburn for your automotive needs. Sincerely, Jim Klimas General Manager

February 12, 2014

I needed to go in for a new computerized key. Derek wsa not familiar with the warranty I had from another dealership, but did everything to help me get the service so that I could use my car that day. It More

by destinysoccer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek Rojas
Feb 12, 2014 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for posting such an awesome positive review! I appreciate you taking the time to share your experience with Derek and Will. A terrific guest experience is what we aim for each and every time and Derek and Will are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager

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