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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

Danvers, MA

4.6
198 Reviews

198 Reviews of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

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April 03, 2025

Kyle the service manager is excellent, he is very thorough keeps you updated on your vehicle and gets you in and out of service as quickly as possibly. I came back to this dealership after a horrible More

by Elpid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle service department
April 01, 2025

EXCELLENT SERVICE on my vehicle. Kyle is a superb supervisor of the service department. Im extremely pleased with repairs to Dodge Durango. Thank you. More

by WILLIAM GROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle service department manager.
Apr 02, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

William, we're delighted to hear that Kyle and the service team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided excellent care for your Dodge Durango. Thank you for sharing your positive experience!

March 31, 2025

I had an excellent experience with Connor Irving as my truck service provider. From start to finish, Connor demonstrated incredible professionalism, expertise, and attention to detail. My truck was servic More

by connorjbergmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Irving
Apr 01, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Connor, we're delighted to hear about your positive experience with Connor Irving at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! It's great to know that his professionalism and expertise made a difference. Thank you for recommending him, and we look forward to serving you again in the future!

March 31, 2025

Great service very prompt and very helpful with questions and follow through. Very highly recommend More

by cmasonaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Apr 01, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the glowing review! We appreciate your support! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

March 30, 2025

Even though service guy was great I lost 4 hours of leave because the service guy I made the appointment with didn’t write down why exactly I was there. I should get a refund for lost time More

by ngiveup88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person
Mar 31, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

It's disappointing to hear about the mix-up with your appointment details and the time lost. We strive for efficient service, so I apologize for any inconvenience this caused you. Please reach out to us directly so we can discuss how best to address this situation. Thank you, Ilya Berman - General Manager - iberman@herbchambers.com

March 27, 2025

Herb Chambers has some of the best people who work there, their sales staff are always knowledgeable. for me the service staff are best as I go in more for oil changes because of the milage i put in. They ar More

by Robin22Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Deblas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the kind words about our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear that Kyle, Conner, and the rest of our staff have provided excellent service during your visits. We appreciate your continued trust in us for all those oil changes!

March 26, 2025

I brought my Jeep in for its 40,000 mile service. Kyle and the service crew did an excellent job performing the service and identified problems with my shocks they the promptly fixed by replacing all More

by Anthony.sciaraffa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Irving
Mar 27, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Anthony, we're delighted to hear that Kyle and the service team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers made your experience smooth and hassle-free. It's great news that your repairs were covered under warranty! Thanks for sharing this positive feedback with us!

March 22, 2025

Excellent people (Kyle to note) to deal with, highly recommended for service, two thumbs up. More

by ChaosMom13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Mar 25, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the wonderful feedback about Kyle & the team here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We appreciate your recommendation and hope to see you again in the future!

March 14, 2025

The service staff were super friendly and helpful. My truck was ready & washed in a timely manner. More

by kaz12568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Mar 17, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for visiting Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We appreciate you trusting us with your truck and hope you won't hesitate to reach out if we can be of service again in the future!

March 06, 2025

Amazing customer service. Staff is very communicative about the length of service. Staff is very understanding to our needs. More

by chiegal118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Butt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for highlighting the amazing customer service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're glad to hear our team was communicative and attentive to your needs. We appreciate your feedback!

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