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Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

5.0
216 Reviews

216 Reviews of Herb Chambers Collision Center of Danvers - Service Center

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July 30, 2022

Excellent service on such short notice. Very much appreciated. Everything was very clearly explained to me. Thank you and continue success to you. Bob More

by Rjm44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil change and sticker
Aug 01, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review, Bob! It was our privilege to serve you and we hope we can be of assistance again in the future!

July 07, 2022

Service advisor Patrick wentze very helpful , knowledgeable. Found the mysterious problem with my car. many thanks to him M mcneil More

by Pjmcneil25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick wentze
Jul 11, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the wonderful review! We're so glad Patrick was able to help you out and we hope we can be of service again in the future. Take care! - The Herb Chambers Chevrolet of Danvers Team

June 30, 2022

Scott is absolutely the best. Great communication with myself and other personnel. Chronic primary problem was readily identified and solved. Access issue due to 4 season use o More

by pterrabll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Jul 01, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for considering Scott the best! We look forward to seeing you next time at Herb Chambers Chevrolet of Danvers!

June 27, 2022

Scott was as always very courteous, attentive and helpful. Exemplary service! I would highly recommend this dealership. More

by leavittgeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 27, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind feedback! Scott & the team look forward to seeing you again next time here at Herb Chambers Chevrolet of Danvers!

June 22, 2022

Had an oil change today. All went great. Employee Doug was fantastic. Very happy with the service department. More

by John
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug from the Service Department
Jun 22, 2022 -

John responded

Thank you

Jun 22, 2022 -

John responded

Thank you

Jun 23, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the five stars, John! We're glad that Doug could assist you and we hope to see you back at Herb Chambers Chevrolet of Danvers for all of your future automotive needs!

June 16, 2022

I am personally pleased with the ability to work with Mike Anagnos in your Service Department. Mike has always been an “Excellent” individual to work with for as long as I have been associated with him. More

by tonysantosuosso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anagnos (Service Department)
Jun 16, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the five stars, Tony! We appreciate the kind words and are happy to hear that Mike could assist you during your time with us here. We hope to see you back for many more future experiences!

June 01, 2022

As always Scott took care of all my issues and repairs. Very courteous and attentive to my needs. I am very appreciative of how I am treated each and every time I have a need for service. Scott is the be More

by Anthony_Cataldo_jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 01, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the five stars, Anthony! We're happy to hear that Scott has treated you well throughout many visits and we thank you for your loyalty. We hope to see you here again for any of your future auto needs! -Herb Chambers Chevrolet of Danvers

May 10, 2022

Excellent service, I have appointment and the time I got there is very easy and the employee was very helpful . The service was very fast and very recommended More

by fabianaternullo
Recommend Dealer
Yes
Employees Worked With
Patrick J
May 10, 2022 -

Herb Chambers Chevrolet of Danvers responded

Hi Fabiana, thank you for taking the time to share your recommendation! We look forward to seeing you next time at Herb Chambers Chevrolet of Danvers!

May 06, 2022

Not pleased with upswell for alignment when no complaints and vehicle 1 year older and nothing about operation warranting problems. Also despite alignment and tire rotation one tire pressure low as I drove a More

by Rncecere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
You
May 09, 2022 -

Herb Chambers Chevrolet of Danvers responded

Dear Rncecere, I sincerely apologize that one of your tires had low tire pressure after we serviced your vehicle. Please visit our service department whenever you are in the area and we will put the appropriate air in the tire and make sure it is measuring correctly. Please know that our team members would not have recommended an alignment and tire rotation unless it was warranted. Perhaps, we should have better explained our recommendation. Thank you, Jim Klimas General Manager jimklimas@herbchambers.com

May 05, 2022

When I called to make an appointment for service, Scott was great! Very pleasant man and treated me great at my appointment 😊 More

by mtnest121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Marcinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your review! We're so happy that Scott provided you with a positive experience! See you next time! - Herb Chambers Chevrolet of Danvers

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