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Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

5.0
214 Reviews

214 Reviews of Herb Chambers Collision Center of Danvers - Service Center

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October 25, 2023

I was dealing with Scott and Jay regarding my service last week. Torque Converter Software was updated but the car is still makin a whirring sound on the drivers side. Waiting to hear back from either re More

by Mark Jay
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Jay in Service
Oct 25, 2023 -

Herb Chambers Chevrolet of Danvers responded

Mark, we appreciate your feedback and patience. Our team at Herb Chambers Chevrolet of Danvers is looking into the issue you mentioned with your car's torque converter software. We'll be in touch soon to discuss next steps!

September 22, 2023

Michael Anagnos checked me in right away in a very professional manor and was very nice and Pleasant to deal with More

by jan251965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
Sep 26, 2023 -

Herb Chambers Chevrolet of Danvers responded

We're glad to know that Michael provided you with a professional and pleasant experience at Herb Chambers Chevrolet of Danvers. Thanks for sharing your feedback! We'll see you next time!

September 20, 2023

Thank you for getting us in to do an overdue inspection for our vehicle. Prompt and courteous service. More

by aemaguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 21, 2023 -

Herb Chambers Chevrolet of Danvers responded

We're glad we could assist with your overdue inspection! Thanks for choosing Herb Chambers Chevrolet of Danvers and sharing this positive feedback. Safe travels!

September 09, 2023

Mike was extremely knowledgeable and took excellent care of my car! I would recommend his service to anyone. More

by Barbalily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Anagnos
Sep 13, 2023 -

Herb Chambers Chevrolet of Danvers responded

Hi Barbalily! We're glad to know Mike was able to provide you with such excellent service at Herb Chambers Chevrolet of Danvers! We appreciate your recommendation and look forward to serving you again in the future.

September 05, 2023

Patrick (service manager) from Herb Chambers Chevrolet in Danvers, MA is simply awesome and he is the best service manager that I have ever dealt with ever. More

by bigmanwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Service Manager
Sep 06, 2023 -

Herb Chambers Chevrolet of Danvers responded

We're pleased to know that Patrick has been able to provide an excellent service experience at Herb Chambers Chevrolet of Danvers. We appreciate your kind feedback and look forward to serving you again in the future! Safe travels!

August 27, 2023

Eiro was great at service reception. He really worked to make the experience a pleasure I would recommend Herb Chambers service to anyone. More

by Btond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erio R
Aug 28, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the 5-star rating! We're delighted to hear that our team provided great service during your visit to Herb Chambers Chevrolet of Danvers. We appreciate your recommendation and hope to see you again! Have a great day!

July 30, 2023

Michael in the Service Dept. at Herb Chambers Chevrolet of Danvers on this past Tuesday was very helpful. He kept us informed of what was happening with our car the whole time. More

by m160103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
plus.
Jul 31, 2023 -

Herb Chambers Chevrolet of Danvers responded

We're glad to know that Michael from our Service Department was able to assist you effectively and keep you updated throughout the process at Herb Chambers Chevrolet of Danvers. Your feedback is appreciated, and we'll make sure to pass along your kind words!

June 07, 2023

Patrick the service manager is always polite and respectful, he takes the time to explain all charges before your vehicle goes in for service so that there will not be any surprises. Patrick is The More

by bigmanwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick service manager
Jun 08, 2023 -

Herb Chambers Chevrolet of Danvers responded

Patrick and our team are glad you had such a great experience servicing your car at Herb Chambers Chevrolet of Danvers! We value your feedback and look forward to providing another five-star experience next time! Thank you!

June 05, 2023

Patrick was a great help today. To start he kindly took my key fob off for me. He explained that I had a free oil change. That was unexpected! He was a real help! Thanks , Pat More

by dyoungedm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Jun 07, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the wonderful review! We're happy to hear Patrick provided you with an excellent experience and we'll be sure to let him know how much you appreciate his helpful service. Take care and we'll see you next time here at Herb Chambers Chevrolet of Danvers!

May 23, 2023

Kudos to Scott once again for handling my service needs promptly and professionally. Mission accomplished in short order. Also, a tip of the hat to Valet Doug for his pleasant door-to-door service. Dealers More

by KarenHBurnham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyon, Valet Doug
May 25, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review, Karen! We appreciate you trusting Herb Chambers Chevrolet of Danvers with your service needs and are happy to hear Scott & Doug made your recent experience a smooth one. Thanks for your business and we'll see you next time!

May 25, 2023 -

KarenHBurnham responded

I inadvertently failed to thank the technician who serviced my car. Please pass along my appreciation to the tech who successfully fixed the issue. As the wife and mother of emergency vehicle technicians, I understand the knowledge and dedication it takes to keeping our vehicles safe on the road. Thank you for your service.

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