Herb Chambers Collision Center of Danvers - Service Center

The service department is always very busy and all the employees seem to work very hard. My Service Adviser Scott Lyon is very knowledgeable and always professional. He takes the time to really listen employees seem to work very hard. My Service Adviser Scott Lyon is very knowledgeable and always professional. He takes the time to really listen to me and ensures that my car is well cared for by the service team. Scott has always gone above and beyond to make sure my car is serviced in a timely manner so that I am not inconvenienced. More

The reason I gave such a high rating is due to the customer service that I receive from Scott Lyon in the service department. I have been having my cars serviced through him for over 20 years. I know customer service that I receive from Scott Lyon in the service department. I have been having my cars serviced through him for over 20 years. I know when I hand over my keys to him that I am going to get the best service available. More

Mike was great, he knew i had a deadline and made sure my truck was done on time. I had some tire issues and rotated and balanced my tires twice just to make sure i had a smooth ride. He was informative, h truck was done on time. I had some tire issues and rotated and balanced my tires twice just to make sure i had a smooth ride. He was informative, he listend and and inspected my truck with me to make sure he was 100 percenton on what needed to be fixed. My truck is now running like it wasbrand new again More

Let me just tell you of how I will never bring my vehicles, whether GM or not, anywhere else but the dealership that has Michael Anagnos either as a Service Advisor or as their Service Manager. I hav vehicles, whether GM or not, anywhere else but the dealership that has Michael Anagnos either as a Service Advisor or as their Service Manager. I have followed Mike from when I first met him at a previous delaership, and his service, the way he treats his co-workers and customers is second to none. Herb Chambers is lucky to have him and should do everything to make sure he continues to do what he does so well, becuase that way it will be a willing combination for company and employee. He is the type of person that if he was in my line of business I would be knocking on the door everyday to pull him into my company. He makes sure that as a customer you understand everything that needs to and should be done to your vehicle, without the pushy, well just pay it cause your vehicle is broken attitude you get from other service advisors. You are never left hanging on what is going on when you are dealing with Mike. It was even better when I found that he went to Herb Chambers because they are known for great service already and adding him to the mix has just upped their reputation for caring for thier customers. I have bought a couple of cars from Herb Chambers and will continue to do so due to their outstanding business model and customer attention, but when it comes to service I cannot deny going with the only person I trust my family's saftey to when it comes to cars and I am extremly lucky that I have my favortie dealership company and service person in one. I would say that Mike has sort of a "service Following" whenever I have to have service there are always people looking for him to speak to him, people that have followed him from past dealerships, and new customers that are talking about the way they were taking care of and will tell their friends or they are the friend that was told to go see Mike, no matter what Make and Model they drive. It is very rare in this day and age to have a dealership as your home or everyday mechanic, and believe it is becuase of him. Do not let me forget that the Mechanics that Mike has for a support staff are great as well - car ready when it is promised, clean when given back, details of what they did (even if Mike already went through it with you), they are just the icing on the cake. I would soley recommend any service department that has Michael Anagnos at teh helm or close to it, no matter the sales end of the dealership. I coudl go on and on and give examples of why my mind is made up that this is the only way to go for auto repairs, but I invite you to see for yourself, that way you could even try to see if you could catch to see if was not telling the truth, I would bet you that the service you get being a first time customer or a long time customer, you will be blown away with how well you are treated! If you want straight talk, no run around, actual repair results, and confidence in repairs I would head to Herb Chambers Buick, Chevy, and GMC in Danvers More

I recently brougth my car in to Herb Chambers, Danvers, MA. Service Consultant, Michael Anagnos worked with me with the utmost respect and professional manner. Work on my car was excellent and I will no MA. Service Consultant, Michael Anagnos worked with me with the utmost respect and professional manner. Work on my car was excellent and I will no long bring my car to anyone but Mike at Herb Chambers! More

Mike was very helpful and knowledgable. He kept me up to date on my SUV's status and what I should do in the future to prevent any issues. He also was very friendly. I would definitely recommend him and H date on my SUV's status and what I should do in the future to prevent any issues. He also was very friendly. I would definitely recommend him and Herb Chambers Chevrolet to everyone that I know! More

Michael is a great service technician who is accurate and quick. He has good phone etiquette, has accurate estimates and service quotes, and has the car ready at the time he specified. I recommend him to a quick. He has good phone etiquette, has accurate estimates and service quotes, and has the car ready at the time he specified. I recommend him to anyone who needs service needs on their vehicle, regardless it its make. More

I recently had my vehicle serviced with Herb Chambers Chevy in Danvers, MA. Not only was it the best experience I've ever had at a dealership, I will never go anywhere for service again. Michael Anagnos Chevy in Danvers, MA. Not only was it the best experience I've ever had at a dealership, I will never go anywhere for service again. Michael Anagnos was professional and took the time to really listen. I got my vehicle back in tip top shape and couldn't be happier!! More

I had brought my vehicle in for service in which Michael Anagnos was helping me. Being unfamilier with cars, I explained the noises an other problems i was having with my car. Michael has a very extensive k Anagnos was helping me. Being unfamilier with cars, I explained the noises an other problems i was having with my car. Michael has a very extensive knowledge about automobiles and told me what is most likely wrong with my car. I had left my car and throughout the diagnosing he had always contacted me to inform me what they found. Michael was dead on when I explained what was wrong with my car when had dropped it off. He is a true professional with his knowledge and provided me with the greatest customer service i had ever gotten. They had fixed my car quickly and with a great price. Although i live in 1 hour away I will always travel to danvers to get my vehicle serviced no matter how small the problem. Thank you again Michael and your technicians. More

I highly recommend Herb Chambers Chevrolet in Danvers as I always bring my vehicles there. The service is great and I never had a problem with any repairs that have been made. I've always dealt with Scott L I always bring my vehicles there. The service is great and I never had a problem with any repairs that have been made. I've always dealt with Scott Lyons in service because he has always been so professional and helpful. He makes sure the job is done right and he informs you along the way. I have purchased two vehicles from this dealership and plan to continue my business with them for future service or purchases. Customer Service is outstanding at Herb Chambers. More