Herb Chambers Collision Center of Danvers - Service Center

Michael Anagnos is the most honest, reasonable and realistic Service employee I have dealt with. I assumed I would be at the dealership all day with my service appointment. But, Michael explained all realistic Service employee I have dealt with. I assumed I would be at the dealership all day with my service appointment. But, Michael explained all procedures clearly and concisely. He kept me up to date as the repairs/service were taking place. Most importantly, I was only there a short time rather than a whole day! I will be requesting to work with Michael each time I return to Herb Chambers. Thanks for everything Mike! More

If you want your car fixed properly and on time go see Mike Anagnos. He treated me with such respect and made sure I got exactly what I needed for my car, and an added bonus he has a great personality. Af Mike Anagnos. He treated me with such respect and made sure I got exactly what I needed for my car, and an added bonus he has a great personality. After my one encounter with Mike, I am only going to have my car serviced at Herb Chambers. I would highly recommend Mike to my family and friends! More

I had a problem with my brakes. Mr Pollock was very proffesional. He made sure My problem was taken care of quickly. It was a pleasure dealing with him. I was very satisfied with the service I was prov proffesional. He made sure My problem was taken care of quickly. It was a pleasure dealing with him. I was very satisfied with the service I was provided. I will always bring my vehicle back there when I have a problem! More

Ryan was very friendly and was great at explaining the issues with my car so I could understand them. The expectations he set in regards to price and when the car would be fixed were also spot on. Servi issues with my car so I could understand them. The expectations he set in regards to price and when the car would be fixed were also spot on. Service like this, in any industry, is hard to find. More

I recently switched to Herb Chambers for service on my Malibu. I have been in four times and dealt with both Mike & Ryan and both are very helpful and friendly. They make sure all of my questions are an Malibu. I have been in four times and dealt with both Mike & Ryan and both are very helpful and friendly. They make sure all of my questions are answered and my vehicle is fixed quickly and correctly. More

Brought my Hummer H2 in for service and felt like the service was great. To me, It's not very often I get great service at a dealer, but I sure did this time. I will be back for sure. Also, Ryan was grea service was great. To me, It's not very often I get great service at a dealer, but I sure did this time. I will be back for sure. Also, Ryan was great to deal with. He answered all my questions and knew exactly what was wrong with my truck. More

The employee was a pleasure to deal with!! He answered all of my question, with patients and explained what was wrong with my car. It was really nice to have a person take the time to make me feel at eas all of my question, with patients and explained what was wrong with my car. It was really nice to have a person take the time to make me feel at ease. I will be back anytime my car needs to be. Its nice to feel like your dealing with an honest person!!! Thanks!! More

My car was immediately attended to upon my arrival and the maintenance attendant was friendly. The car was ready for me at the agreed upon time. In addition to the oil change the car was reviewed for any the maintenance attendant was friendly. The car was ready for me at the agreed upon time. In addition to the oil change the car was reviewed for any potential problems and was washed and the inside of the car was vacuumed. More

Absolutely wonderful!! I would recommend this man to any car dealer. He was so nice, took the time to explain everything to me. I feel like i was treated fairly,I would definately do business with him again car dealer. He was so nice, took the time to explain everything to me. I feel like i was treated fairly,I would definately do business with him again. You are lucky to have him as an employee. top notch, he knows his stuff!!!! More

I purchased my vehicle from this dealership two years back and had an extremely pleasant experience with teh process. Since that time I have been bringing my vehicle back for regular maintenance. I als back and had an extremely pleasant experience with teh process. Since that time I have been bringing my vehicle back for regular maintenance. I also used the Service Department prior to my new vehicle purchase as I have been a Chevy owner for over ten years. Each time I have visited teh Service Department Scott Lyons and his crew have always been prompt, courteous and willing to do whatever it takes to ensure that I am happy with the result. I have never had to return my vehicle for any reason as all problems and concerns are addressed in a timely manner on the first visit. The shuttle service to work is convenient and again the staff is more than happy to assist. I would recommend this dealership to anyone looking to by a new car or anyone taht is looking for a trustworthy and dependable service provider. More