Herb Chambers Collision Center of Danvers - Service Center

The customer service at this place is great. I brought my truck in with a couple issues and the woman in service was extremely helpful. While there I visited my sales guy Kevin to say hi but when there he we truck in with a couple issues and the woman in service was extremely helpful. While there I visited my sales guy Kevin to say hi but when there he went above and beyond to check on my truck and keep me updated. Thanks for the great service.. More

I brought my 2005 Chev. Silverado Z71 in for an Inspection sticker, front end alignment and to check why all 4 tires were losing air on 10/18/13. The service advisor was Mr. Scott Lyon. Scott was Inspection sticker, front end alignment and to check why all 4 tires were losing air on 10/18/13. The service advisor was Mr. Scott Lyon. Scott was very polite, courteous and professional as usual. I have been dealing with this dealership and Scott for over 21 years. My vehicle was serviced in a timely manner and the price for the repair was great. Scott explained what was repaired on the vehicle as he usually does. I have never had a bad experience at this dealership and I would recommend this dealership and its Service Dept. to anyone. I would not bring my vehicles anywhere else to be serviced based on the friendliness, quality of work, and the honesty of Scott Lyon and the dealership as a whole. More

This is a 5 star dealership from A-Z. It is really a super experience to look forward to going to this dealership for service. I am I impressed that the staff that was there over a year ago when I purc super experience to look forward to going to this dealership for service. I am I impressed that the staff that was there over a year ago when I purchased my vehicle are still there today. Both Clinton and Bobby are always there to greet me when I drive on the lot. Every question I have had or a issue that needed tending to is always This is a dealership that aims to please their customers. Everyone in the service department is very professional and understanding as well. I highly recommend this dealership to everyone. More

After using Davidson Chevrolet in Malden for many years I was forced to find another dealership when they closed. I had two mechanics refer me to the same dealership and same service adviser. Lucky for me I was forced to find another dealership when they closed. I had two mechanics refer me to the same dealership and same service adviser. Lucky for me I was referred to Herb Chambers Chevrolet and a service adviser named Scott Lyon. Scott Lyon and service technician Jay Mendonca ( 23637) have been taking care of all my warranty and maintenance issues . The service received from both of these individuals is the number one reason I have been taking my Impala to Herb Chambers Chevrolet. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time. Aside from being an excellent mechanic Jay is also very customer orientated. Walter Pollock who runs the Service Dept is a friendly hands on individual who comes out his office and helps out on the floor when things get busy. I have also had some dealings with Oren Seatton - Body Shop manager and Brian Gagnon - Asst Body shop Manager. These individuals are easy to work with and do an excellent job. Being a retired old Bell System “Ma Bell” Engineering Manager I appreciate good service and especially appreciate individuals who take the time to do it right the first time around. I started going to Herb Chambers Chevrolet in January 2010 and have not been to any other dealership since then. Herb Chambers has met my high expectations every time. I feel very comfortable going to this dealership knowing my car is in good hands. More