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Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

5.0
216 Reviews

216 Reviews of Herb Chambers Collision Center of Danvers - Service Center

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May 19, 2014

Service in a pinch We have 3 cars. All three decided it was time for service! If not for Scott and his help, we'd be riding our bikes. Thanks! More

by georgekaralias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
May 19, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you so much for taking the time to write this kind recommendation. I'm so happy that your experiences at our dealership exceeded your expectations. Scott is a model member of our team, and he will be so grateful to hear such kind words. We truly value your business and should you or your family need anything at all, please don't hesitate to reach out! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

April 24, 2014

Please don't go here I brought my chevy cobalt there after it was recalled to be repaired. The employes were extremely helpful at first. It took them nearly a month to fix More

by Jh06cc2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter Pollock
April 11, 2014

Great service as usual I brought my wife's Chevrolet Tahoe Z71 to Herb Chambers Chevrolet in Danvers for service on April 07,2014. As usual, Scott Lyon was very friendly and More

by Levi62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon and Kevin McCaul
Apr 11, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to leave this positive feedback for us here at Herb Chambers Chevrolet of Danvers! I'm so pleased to hear that your interaction with Scott and Kevin had such excellent results. We strive to provide this level of service to each and every guest at our dealership. Thank you for your business and we look forward to being able to assist you again in the future! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

March 21, 2014

The service engine soon light came on in my 2005 Chevrolet Z71 Pickup on Wednesday night. Thursday morning I took my truck over to the dealership. I told Scott Lyon my service advisor what was goin More

by Levi62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon and Kevin McCaul
Mar 24, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you so much for taking the time to share your this kind feedback. I'm so pleased to hear that Scott and Kevin have proudly represented this dealership and provided you with such great service. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

March 21, 2014

Amazing service, they always treat me first class, I can only say good things about every single person that works at Herb Chambers Chevrolet dealership in Danvers, MA especially Service Consultant Scott Ly More

by EdinMujcin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Mar 24, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to share your kind words. We take great pride in surpassing any and all expectations you might have when purchasing or servicing your vehicle. I'm so pleased to hear that Scott has proudly represented this dealership and provided you with such great service. We appreciate your terrific recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

March 04, 2014

Scott Lyons is the best service manager in the business. He is reliable and always on top of solving problems. He also makes sure the right mechanic is working on a car. More

by georgekaralias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
Mar 04, 2014 -

Herb Chambers Chevrolet of Danvers responded

George, Your kind words and fantastic recommendation are greatly appreciated! I'm so pleased to hear that Scott was able to provide you with a professional and reliable service experience. I will be sure to share your kind words with Scott as I know he'll appreciate it. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

February 23, 2014

On (Friday) January 24, 2014 my 2003 Tahoe broke down, I was towed into the dealership, upon my arrival I was greeted by Scott Lyon who promptly put his attention to my needs. A few hours later Scott calle More

by Levi62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon and Kevin McCall
Feb 25, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to share your kind words. We take great pride in surpassing any and all expectations you might have when servicing your vehicle. I'm so pleased to hear that Kevin and Scott proudly represented this dealership and provided you with such great service. Thank you for your terrific recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

January 30, 2014

Scott Lyon of the service department at Herb Chambers Chevrolet in Peabody is my go-to person for any car problems that arise. Scott is extremely knowledgeable, professional, and always accommodating. A More

by Freska24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Jan 31, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the great feedback and wonderful review. We sincerely appreciate when our guests take the time to share their experience with others and I know Scott will appreciate the great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

December 30, 2013

On Dec. 06,2013 I brought my 2003 Chevrolet Tahoe Z71 in for service. The rear vent system was blowing cold air with heat on, there was a thumping noise underneath vehicle while driving over bumps, noise fr More

by Levi62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon Kevin McCall
Dec 31, 2013 -

Herb Chambers Chevrolet of Danvers responded

I truly appreciate you taking the time to share your recent experience with Scott and Kevin here at Herb Chambers Chevrolet of Danvers. I’m thrilled to know they were able to assist you with your Tahoe and help answer all of your questions. We strive to provide our guests with an exceptional customer experience. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

November 03, 2013

I came in hoping to get a quick oil change. I had a young child with me, and needed to get her home as soon as possible. Kevin made it a point to make sure I was put in the front of the line. I was able to b More

by Jlyman11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2013 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to share your experience with Kevin and our Service Department here at Herb Chambers Chevrolet of Danvers! We are so fortunate to have such wonderful and loyal customers and it’s feedback like yours that lets us know our team is doing something right. I will be certain to share your kind words with Kevin as I know he'll appreciate the time you took to share it. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

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