Herb Chambers Collision Center of Danvers - Service Center

Great service as usual I brought my wife's Chevrolet Tahoe Z71 to Herb Chambers Chevrolet in Danvers for service on April 07,2014. As usual, Scott Lyon was very friendly and I brought my wife's Chevrolet Tahoe Z71 to Herb Chambers Chevrolet in Danvers for service on April 07,2014. As usual, Scott Lyon was very friendly and professional at all times. Scott called for Kevin McCaul to come up to the service desk to get an idea what problems I was having with my vehicle. Kevin checked out the vehicle and found out two window regulators needed to be replaced, clean right front directional assembly & replace bulbs, and blow out sunroof drains. The vehicle was repaired and ready for me to pick up in a timely manner as usual. Scott and Kevin take there jobs very seriously and I will continue to have my vehicle serviced there. I would highly recommend this Herb Chambers Chevrolet of Danvers service center. Both Scott and Kevin act professionally and friendly every time I have been to the service center. Great Job Scott & Kevin Thank you for a job well done. Keep up the Great Work!!!!! More

The service engine soon light came on in my 2005 Chevrolet Z71 Pickup on Wednesday night. Thursday morning I took my truck over to the dealership. I told Scott Lyon my service advisor what was goin Chevrolet Z71 Pickup on Wednesday night. Thursday morning I took my truck over to the dealership. I told Scott Lyon my service advisor what was going on with my vehicle. Once again Kevin McCaul worked on my vehicle. Kevin was able to find the problem. It was a faulty solenoid. My truck was repaired and I was on my way in a couple of hours. The experience with Scott and Kevin was exceptional as usual. Scott and Kevin are always smiling and professional every time I have been to this dealership. I would definitely recommend Herb Chambers Chevrolet of Danvers. Awesome Service Dept. Thanks Again Scott and Kevin Great Job !!!!! More

Amazing service, they always treat me first class, I can only say good things about every single person that works at Herb Chambers Chevrolet dealership in Danvers, MA especially Service Consultant Scott Ly only say good things about every single person that works at Herb Chambers Chevrolet dealership in Danvers, MA especially Service Consultant Scott Lyon, he always goes above and beyond to make sure I get the quickest possible solution to all my questions and problems. Great job!! More

Scott Lyons is the best service manager in the business. He is reliable and always on top of solving problems. He also makes sure the right mechanic is working on a car. He is reliable and always on top of solving problems. He also makes sure the right mechanic is working on a car. More

On (Friday) January 24, 2014 my 2003 Tahoe broke down, I was towed into the dealership, upon my arrival I was greeted by Scott Lyon who promptly put his attention to my needs. A few hours later Scott calle was towed into the dealership, upon my arrival I was greeted by Scott Lyon who promptly put his attention to my needs. A few hours later Scott called to inform me that it was my alternator and battery. Kevin McCall was the mechanic that stayed past 5pm to make sure that the repairs we completed. By 7pm that evening I was able to pick up my vehicle. Over the weekend my Tahoe was still not running right, first thing Monday, January 27, 2014, my Tahoe was brought back in, again we were greeted promptly by Scott. He listen to what was going on, and Kevin McCall was the mechanic, he quickly found that the fuel pump was faulty. The service and attention we received by Scott & Kevin was exceptional. We will always bring our vehicles to Herb Chambers Chev. in Danvers for our repairs. We have experienced great service every time we need service. Great job Scott & Kevin!!! Thank you. More

Scott Lyon of the service department at Herb Chambers Chevrolet in Peabody is my go-to person for any car problems that arise. Scott is extremely knowledgeable, professional, and always accommodating. A Chevrolet in Peabody is my go-to person for any car problems that arise. Scott is extremely knowledgeable, professional, and always accommodating. And I know the job will be done right! More

On Dec. 06,2013 I brought my 2003 Chevrolet Tahoe Z71 in for service. The rear vent system was blowing cold air with heat on, there was a thumping noise underneath vehicle while driving over bumps, noise fr for service. The rear vent system was blowing cold air with heat on, there was a thumping noise underneath vehicle while driving over bumps, noise from front end while taking corners and rear wiper malfunction. I spoke with Service Advisor Scott Lyon about the problems and he stated that he would have Kevin McCall ( the Mechanic) look into it. Kevin found the problems with the rear wiper and heating issue. I have been dealing with both Scott and Kevin for many years and could not believe they found the problem so quickly. The vehicle was repaired in a timely manner as usual. I will always put my trust in Scott and Kevin. I would definitely recommend this dealership and Scott and Kevin to anyone with a vehicle problem. Thanks Guys Great Job!!!lev More

I came in hoping to get a quick oil change. I had a young child with me, and needed to get her home as soon as possible. Kevin made it a point to make sure I was put in the front of the line. I was able to b child with me, and needed to get her home as soon as possible. Kevin made it a point to make sure I was put in the front of the line. I was able to be out in under thirty minutes. Thanks Kevin for the help not only here, but with all my needs pertaining to automobiles... All purchased through Kevin at Herb Chambers Chevrolet! More

The customer service at this place is great. I brought my truck in with a couple issues and the woman in service was extremely helpful. While there I visited my sales guy Kevin to say hi but when there he we truck in with a couple issues and the woman in service was extremely helpful. While there I visited my sales guy Kevin to say hi but when there he went above and beyond to check on my truck and keep me updated. Thanks for the great service.. More

I brought my 2005 Chev. Silverado Z71 in for an Inspection sticker, front end alignment and to check why all 4 tires were losing air on 10/18/13. The service advisor was Mr. Scott Lyon. Scott was Inspection sticker, front end alignment and to check why all 4 tires were losing air on 10/18/13. The service advisor was Mr. Scott Lyon. Scott was very polite, courteous and professional as usual. I have been dealing with this dealership and Scott for over 21 years. My vehicle was serviced in a timely manner and the price for the repair was great. Scott explained what was repaired on the vehicle as he usually does. I have never had a bad experience at this dealership and I would recommend this dealership and its Service Dept. to anyone. I would not bring my vehicles anywhere else to be serviced based on the friendliness, quality of work, and the honesty of Scott Lyon and the dealership as a whole. More