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Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

4.9
217 Reviews

217 Reviews of Herb Chambers Collision Center of Danvers - Service Center

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February 12, 2025

Found my car parked outside after waiting 2-1/2 hours, for a hour and half job, why could service not notify me when job was complete? More

by Stephenturner899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 13, 2025 -

Herb Chambers Chevrolet of Danvers responded

Stephen, thank you for the review. I'm disappointed to hear about this experience and regret any frustration or inconvenience it may have caused for you. The situation will be reviewed with our team so we can take steps to improve our processes moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Bobby Haddad - General Manager - rhaddad@herbchambers.com

January 30, 2025

Scott was great in the service department. He was efficient and prompt. Very professional. Would highly recommend More

by jerkfats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott from the service department
Jan 31, 2025 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the recommendation! We're delighted to hear that Scott provided efficient and professional service at Herb Chambers Chevrolet of Danvers. We appreciate your feedback and look forward to serving you again!

January 20, 2025

I delt with Scott and have been dealing with him for years I’ve brought corvettes Cadillacs and fords there some I bought there some I didn’t he has always treated me good and just as important fixed th More

by dcal45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lions
Jan 21, 2025 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for your continued trust in Scott and the team at Herb Chambers Chevrolet of Danvers! We're delighted to know you've had consistently positive experiences with us. Your recommendation means a lot, and we're here whenever you need assistance!

December 05, 2024

The service team at Herb Chambers Chevrolet is outstanding. I’ve had the pleasure of dealing with Erio Perez as my service advisor on a few occasions. He is personable and very thorough throughout More

by Geno D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erio Perez
Dec 05, 2024 -

Herb Chambers Chevrolet of Danvers responded

Geno, we're delighted to hear that Erio and our service team at Herb Chambers Chevrolet of Danvers provided you with such a thorough experience. Thank you for sharing your positive feedback!

November 28, 2024

Every one I encountered at the dealership was friendly and knowledgeable. They had the part that I needed and made the repairs in a timely manner The waiting room was clean and comfortable More

by 37mystic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department
Nov 28, 2024 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for sharing your experience with us at Herb Chambers Chevrolet of Danvers! We're glad to hear our team provided friendly service and that the repairs were completed promptly. We appreciate your feedback on our clean and comfortable waiting room as well!

November 20, 2024

Service department is superb, Mike always treats me terrific and is the reason I keep going back More

by absegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Nov 21, 2024 -

Herb Chambers Chevrolet of Danvers responded

We're so glad Mike & the team continue to earn your support! Thanks for being a Herb Chambers Chevrolet of Danvers customer. We look forward to your next visit!

November 02, 2024

Addressed all my questions and work was completed in a timely manner. I would definitely recommend the staff in the service department for any service related questions. More

by vjpace16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 04, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for recommending our service department at Herb Chambers Chevrolet of Danvers! We're glad to hear that your questions were addressed and the work was completed promptly. We appreciate your support!

October 11, 2024

It is always a pleasure dealing with Scott he takes care making sure all things are right and when I leave I have no worry More

by ajdsavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Oct 11, 2024 -

ajdsavage responded

Thank you Scott always a pleasure

Oct 11, 2024 -

ajdsavage responded

Thank you

Oct 14, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review! We're happy to hear Scott always takes such wonderful care of you & your vehicle and we'll be sure to let him know how much you appreciate his assistance. See you next time at Herb Chambers Chevrolet of Danvers!

September 30, 2024

Service staff are great and easy to deal with. I’ve never been disappointed. Thank you. More

by msherwoodpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers Chevrolet of Danvers responded

It's our privilege to serve you! Thanks for being a Herb Chambers Chevrolet of Danvers customer - we look forward to seeing you next time!

September 23, 2024

Everyone is cordial and helpful. Scott makes sure my car is well taken care of. More

by sunsmile_99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
Sep 24, 2024 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers Chevrolet of Danvers! We'll see you next time!

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