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Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

4.9
220 Reviews

220 Reviews of Herb Chambers Collision Center of Danvers - Service Center

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March 31, 2025

Had a great experience did what they had to do. Only was there for an hour always asking for other things they can do for you. More

by cchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers Chevrolet of Danvers responded

We're delighted to hear that your visit was efficient and pleasant at Herb Chambers Chevrolet of Danvers! Our team is always eager to go the extra mile for our customers. Thanks for sharing your experience with us!

March 31, 2025

Very professional and they are very knowledgeable about their products and services. Michael in service is a great person to deal with never a problem. I would recommend herb chambers to anyone looking for More

by Caddownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon from sales and Mike from sales
Apr 01, 2025 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the glowing review! We're delighted to hear that Michael and our team at Herb Chambers Chevrolet of Danvers provided such knowledgeable and professional service. We appreciate your recommendation and look forward to assisting with any future needs!

March 25, 2025

I needed new Kay’s asap and Mike Aragon’s in service bailed me out More

by Tmac5558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Anagnos
Mar 26, 2025 -

Herb Chambers Chevrolet of Danvers responded

Your feedback made our day! Thanks for the five-star review! - Herb Chambers Chevrolet of Danvers

February 12, 2025

Found my car parked outside after waiting 2-1/2 hours, for a hour and half job, why could service not notify me when job was complete? More

by Stephenturner899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 13, 2025 -

Herb Chambers Chevrolet of Danvers responded

Stephen, thank you for the review. I'm disappointed to hear about this experience and regret any frustration or inconvenience it may have caused for you. The situation will be reviewed with our team so we can take steps to improve our processes moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Bobby Haddad - General Manager - rhaddad@herbchambers.com

January 30, 2025

Scott was great in the service department. He was efficient and prompt. Very professional. Would highly recommend More

by jerkfats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott from the service department
Jan 31, 2025 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the recommendation! We're delighted to hear that Scott provided efficient and professional service at Herb Chambers Chevrolet of Danvers. We appreciate your feedback and look forward to serving you again!

January 20, 2025

I delt with Scott and have been dealing with him for years I’ve brought corvettes Cadillacs and fords there some I bought there some I didn’t he has always treated me good and just as important fixed th More

by dcal45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lions
Jan 21, 2025 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for your continued trust in Scott and the team at Herb Chambers Chevrolet of Danvers! We're delighted to know you've had consistently positive experiences with us. Your recommendation means a lot, and we're here whenever you need assistance!

December 05, 2024

The service team at Herb Chambers Chevrolet is outstanding. I’ve had the pleasure of dealing with Erio Perez as my service advisor on a few occasions. He is personable and very thorough throughout More

by Geno D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erio Perez
Dec 05, 2024 -

Herb Chambers Chevrolet of Danvers responded

Geno, we're delighted to hear that Erio and our service team at Herb Chambers Chevrolet of Danvers provided you with such a thorough experience. Thank you for sharing your positive feedback!

November 28, 2024

Every one I encountered at the dealership was friendly and knowledgeable. They had the part that I needed and made the repairs in a timely manner The waiting room was clean and comfortable More

by 37mystic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department
Nov 28, 2024 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for sharing your experience with us at Herb Chambers Chevrolet of Danvers! We're glad to hear our team provided friendly service and that the repairs were completed promptly. We appreciate your feedback on our clean and comfortable waiting room as well!

November 20, 2024

Service department is superb, Mike always treats me terrific and is the reason I keep going back More

by absegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Nov 21, 2024 -

Herb Chambers Chevrolet of Danvers responded

We're so glad Mike & the team continue to earn your support! Thanks for being a Herb Chambers Chevrolet of Danvers customer. We look forward to your next visit!

November 02, 2024

Addressed all my questions and work was completed in a timely manner. I would definitely recommend the staff in the service department for any service related questions. More

by vjpace16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 04, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for recommending our service department at Herb Chambers Chevrolet of Danvers! We're glad to hear that your questions were addressed and the work was completed promptly. We appreciate your support!

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