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Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

5.0
214 Reviews
Call Service Center (978) 774-2000

214 Reviews of Herb Chambers Collision Center of Danvers - Service Center

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December 05, 2024

The service team at Herb Chambers Chevrolet is outstanding. I’ve had the pleasure of dealing with Erio Perez as my service advisor on a few occasions. He is personable and very thorough throughout More

by Geno D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erio Perez
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Dec 05, 2024 -

Herb Chambers Chevrolet of Danvers responded

Geno, we're delighted to hear that Erio and our service team at Herb Chambers Chevrolet of Danvers provided you with such a thorough experience. Thank you for sharing your positive feedback!

November 28, 2024

Every one I encountered at the dealership was friendly and knowledgeable. They had the part that I needed and made the repairs in a timely manner The waiting room was clean and comfortable More

by 37mystic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department
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Nov 28, 2024 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for sharing your experience with us at Herb Chambers Chevrolet of Danvers! We're glad to hear our team provided friendly service and that the repairs were completed promptly. We appreciate your feedback on our clean and comfortable waiting room as well!

November 20, 2024

Service department is superb, Mike always treats me terrific and is the reason I keep going back More

by absegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
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Nov 21, 2024 -

Herb Chambers Chevrolet of Danvers responded

We're so glad Mike & the team continue to earn your support! Thanks for being a Herb Chambers Chevrolet of Danvers customer. We look forward to your next visit!

November 02, 2024

Addressed all my questions and work was completed in a timely manner. I would definitely recommend the staff in the service department for any service related questions. More

by vjpace16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 04, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for recommending our service department at Herb Chambers Chevrolet of Danvers! We're glad to hear that your questions were addressed and the work was completed promptly. We appreciate your support!

October 11, 2024

It is always a pleasure dealing with Scott he takes care making sure all things are right and when I leave I have no worry More

by ajdsavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
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Oct 11, 2024 -

ajdsavage responded

Thank you Scott always a pleasure

Oct 11, 2024 -

ajdsavage responded

Thank you

Oct 14, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review! We're happy to hear Scott always takes such wonderful care of you & your vehicle and we'll be sure to let him know how much you appreciate his assistance. See you next time at Herb Chambers Chevrolet of Danvers!

September 30, 2024

Service staff are great and easy to deal with. I’ve never been disappointed. Thank you. More

by msherwoodpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Herb Chambers Chevrolet of Danvers responded

It's our privilege to serve you! Thanks for being a Herb Chambers Chevrolet of Danvers customer - we look forward to seeing you next time!

September 23, 2024

Everyone is cordial and helpful. Scott makes sure my car is well taken care of. More

by sunsmile_99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
Report | Print
Sep 24, 2024 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers Chevrolet of Danvers! We'll see you next time!

August 23, 2024

Great service except that the advertised price was not the price I paid for. I was charged more and they did not vacuum the car as they were supposed to. More

by melabad47
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
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Aug 27, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the feedback. We regret any pricing discrepancies or overlooked expectations you experienced during your visit. Your feedback is appreciated and will be shared with our team so we can ensure all our customers receive five-star service moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Eduart Lela - General Manager - elela@herbchambers.com

August 16, 2024

Everyone was so friendly and outgoing and made you feel welcome. The water bottles after in the car makes a great touch and feel like you are welcome and a friend not just a client or customer More

by Philhall0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marcinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Herb Chambers Chevrolet of Danvers responded

We're delighted to hear you felt welcomed and appreciated the little touches here at Herb Chambers Chevrolet of Danvers. Thanks for sharing your experience!

July 27, 2024

Excellent and proficient service and efficient timing Good Team, friendly service atmosphere They showed respect for the customer and I would send my friends there More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Herb Chambers Chevrolet of Danvers responded

Jim, thank you for recognizing the excellent service and friendly atmosphere at Herb Chambers Chevrolet of Danvers! We appreciate your recommendation.

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