Herb Chambers BMW of Sudbury - Service Center

Karen was great, I am so glad that she was there, she guided me and my 540 thru our service visit, I love my car and have been driving BMW for the last 20 years, I was a little reluctant when I got there guided me and my 540 thru our service visit, I love my car and have been driving BMW for the last 20 years, I was a little reluctant when I got there seeing that my service adviser was no longer there but Karen eased my anxiety and made the trip a winner, thank you Karen and BMW of Sudbury! More

Mackenzie was professional and friendly even that I was Mackenzie was professional and friendly even that I was 30 minutes late for my appointment it wasn’t a problem. I had to drive all the way from Worce Mackenzie was professional and friendly even that I was 30 minutes late for my appointment it wasn’t a problem. I had to drive all the way from Worcester because BMW of Sudbury customer service is so much better from the one that’s close to me. More

Just had my 328i repaired at the BMW of Sudbury - water pump and thermostat, along with a few smaller things. The car had to be towed there without me. They received the car, sent a video examination of th pump and thermostat, along with a few smaller things. The car had to be towed there without me. They received the car, sent a video examination of the car, then followed up with an assignment. Repaired quickly and the service was exceptional. I recommend this BMW dealer. More

Had suspension work done on my 340GT along with normal maintenance and Almir is truly a pleasure to deal with - knowledgeable and responsive. Thank You maintenance and Almir is truly a pleasure to deal with - knowledgeable and responsive. Thank You More

Awesome service. Staffs are friendly, knowledgeable and timely. Arrangements of loaner vehicle is very easy and useful. Go go go go go go go go timely. Arrangements of loaner vehicle is very easy and useful. Go go go go go go go go More

I’ve been consistently pleased with my experiences with BMW Sudbury. My service advisor and the other staff are professional, courteous and responsive. Highly recommend! BMW Sudbury. My service advisor and the other staff are professional, courteous and responsive. Highly recommend! More

Worked through my issues and found an effective solution at a reasonable price. Also tested to ensure all engine alerts were cleared an resolved. Thank you at a reasonable price. Also tested to ensure all engine alerts were cleared an resolved. Thank you More

Great job keeping me informed of progress. Able to chase down vague descriptions of problems. Worked with this department for over 10 years. They build trust and credibility with each interaction. down vague descriptions of problems. Worked with this department for over 10 years. They build trust and credibility with each interaction. More

William took very good care of my car needs. He tried to save me money, only had the services I really needed at this time. Will have the other done at a later time. save me money, only had the services I really needed at this time. Will have the other done at a later time. More

Customer oriented service team with video overview of car diagnostics sent before any service is provided allows you to see what they are recommending with the car up on the lift like you are in the garage w diagnostics sent before any service is provided allows you to see what they are recommending with the car up on the lift like you are in the garage with them. More