Herb Chambers BMW of Sudbury - Service Center

It was such a wonderful experience. I’ve been to other dealerships this one being the best. Oulay was my service advisor. He is very nice as well as informative with BMW. This will definitely be my dealer dealerships this one being the best. Oulay was my service advisor. He is very nice as well as informative with BMW. This will definitely be my dealership of choice. Thanks! More

Fast response and helped solve the issues! The pick up truck arrived the same day after I sent the service request to BMW dealer, super nice! truck arrived the same day after I sent the service request to BMW dealer, super nice! More

Mackenzie made the process incredibly easy and informative. Getting car service isn’t always easy, but Mackenzie made me feel very comfortable and confident in the recommendations made. Well worth informative. Getting car service isn’t always easy, but Mackenzie made me feel very comfortable and confident in the recommendations made. Well worth the hour and a half trip to get serviced at a place and with a person that I can trust. More

Very clear in their communications throughout the service. They will review all items even though some items may not require immediate repair, leaving the decision to the owner, as it should be. service. They will review all items even though some items may not require immediate repair, leaving the decision to the owner, as it should be. More

Not good at texting. John was extremely courteous and polite. It was a pleasure dealing with him. Car was washed when I picked it up. A pleasant surprise polite. It was a pleasure dealing with him. Car was washed when I picked it up. A pleasant surprise More

Prompt courteous service. Appreciated the video assessment of my car, and the multi page review. And great getting a loaner! It was an excellent experience assessment of my car, and the multi page review. And great getting a loaner! It was an excellent experience More

Al is the best person I have ever met in the business and I have been buying German cars since 1977. Service is prompt and perfect and friendly and I am always treated like BMWs most important customer. I have been buying German cars since 1977. Service is prompt and perfect and friendly and I am always treated like BMWs most important customer. More

Great job everyone is friendly and welcoming. Everything I needed was taken care of in a timely manner with no issues. I would recommend to everyone I needed was taken care of in a timely manner with no issues. I would recommend to everyone More

I’ve been having my car serviced at BMW of Sudbury for over 6 years - have always had great customer service and quality car care. The video inspections is a great tool they use to keep you informed of yo over 6 years - have always had great customer service and quality car care. The video inspections is a great tool they use to keep you informed of your cars status and needs ! More

William Kramer was incredibly professional and super helpful. We had had some less then stellar experiences in the past and he renewed our faith in BMW of Sudbury. Thanks William! While we were wai helpful. We had had some less then stellar experiences in the past and he renewed our faith in BMW of Sudbury. Thanks William! While we were waiting for service (which was done when promised - thank you), Peter saw us looking at new cars and answered all of our questions on the spot. We liked him and will absolutely come to see him when we are ready to buy a new car. More