Herb Chambers BMW of Sudbury - Service Center

The service rep kept me apprised of the status as the work progressed, received an email from the tech containing a video assessment including next steps, with the service rep and the tech both being ver work progressed, received an email from the tech containing a video assessment including next steps, with the service rep and the tech both being very professional. More

All went as planned , so very happy with the entire process , all services were covered by warranty and the loaner car was clean and ready to go process , all services were covered by warranty and the loaner car was clean and ready to go More

I appreciate Mackenzie,my service advisor. She communicates throughout ,I give 5 stars because of her attention to detail. She makes the customer feel like a VIP . communicates throughout ,I give 5 stars because of her attention to detail. She makes the customer feel like a VIP . More

I bought my vehicle at Herb Chambers of Sudbury and prefer to get it serviced here even though there is another Dealership nearer to my house. The experience in all aspects, this dealership is excellen prefer to get it serviced here even though there is another Dealership nearer to my house. The experience in all aspects, this dealership is excellent and they make everything convenient and easy. Oulay Inthaphone was my Service Advisor and he was excellent and explained all the necessary issues and helped resolved them. My car once again feels great to drive and detailing was very good also. Many thanks! Also, Al Jonuz helped out after hours with the loaner - nice car! Thanks! More

Top notch phenomenal service , Oulay was very helpful , and on point w everything, smooth operations they have going at that bmw dealer , thank you again and on point w everything, smooth operations they have going at that bmw dealer , thank you again More

Everything it was great. I would like to thank Almir of BMW of Sudbury for his professionalism during the purchase of my 528 . He answered all of my questions and had incredible patience. BMW of Sudbury for his professionalism during the purchase of my 528 . He answered all of my questions and had incredible patience. More

Great service by Al Jonuz and the dealership - they accommodated me at the last minute as a walk-in, and got repairs done the same day even procuring a part they didn’t have in stock. accommodated me at the last minute as a walk-in, and got repairs done the same day even procuring a part they didn’t have in stock. More

good job the car rides better. Thanks the loaner was very helpful. Getting service was easy and very timely especially during these difficult times.. Thank you very helpful. Getting service was easy and very timely especially during these difficult times.. Thank you More

The people are very friendly and very professional. I wouldn't take my car anywhere else. I have never had a bad experience with (BMW) of Sudbery. That why i went back there for my second 528i. wouldn't take my car anywhere else. I have never had a bad experience with (BMW) of Sudbery. That why i went back there for my second 528i. More

Just had my car serviced at BMW of Sudbury, super impressed by their attention to detail! I had to have my new car towed in after hitting a pothole on the highway, they called me to offer a loaner. M impressed by their attention to detail! I had to have my new car towed in after hitting a pothole on the highway, they called me to offer a loaner. My last BMW dealership only gave you a loaner if you booked you service weeks ahead. More