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Herb Chambers BMW of Sudbury - Service Center
Sudbury, MA
905 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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905 Reviews of Herb Chambers BMW of Sudbury - Service Center
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September 27, 2021
Elmin was a pleasure to work with, he really goes over and beyond for customer and he is extremely knowledgeable. Definitely I will be coming back and recommending this dealer because of people like this. and beyond for customer and he is extremely knowledgeable. Definitely I will be coming back and recommending this dealer because of people like this. More
by Sanel
Employees Worked With
Almir Jonuz, Elmin Jonuz
September 27, 2021
Excellent. Hospital clean shop. Professional mechanics. Trusted service. Thorough inspection on arrival. Covid Safe and well organized. Trusted service. Thorough inspection on arrival. Covid Safe and well organized. More
by E89Launch
Employees Worked With
Other Employees :
Almir Jonuz, Robert Cohoon, William Kramer, Patrick Peterson, Josue Bulux, Mackenzie Ditomassi, John Majeika, Elmin Jonuz
September 26, 2021
Excellent experience with my first service appointment at HC BMW Sudbury. John M. provided great customer service and my car was done on time even with adding a MA car inspection. Woot woot!! HC BMW Sudbury. John M. provided great customer service and my car was done on time even with adding a MA car inspection. Woot woot!! More
by Kristen Bell
September 24, 2021
I had a recall on my BMW and made an appointment over the phone for 11 A.M. When I arrived i was told that they prefer I not wait for this specific service due to the fact that it could take hours. The lett phone for 11 A.M. When I arrived i was told that they prefer I not wait for this specific service due to the fact that it could take hours. The letter I received from BMW stated that the recall would take an hour. The point of the story is that they gave me a loaner car since I’m about 40 minutes away with traffic and isn’t that supposed to be a COURTESY? I had the car for about 2 hours and I find that they charged me for gas. Really? Will not be going back there. More
by Mkfd16
Employees Worked With
September 23, 2021
Friendly and professional services.Least waiting time. Friendly and professional services. Least waiting time. Pay attention to the clients. Car loaner is a plus. Friendly and professional services. Least waiting time. Pay attention to the clients. Car loaner is a plus. More
by mingliu2us
Employees Worked With
John,Majeika
September 23, 2021
Very courteous and attentive. Short waiting time to see the Service Advisor Nick, who was very knowledgeable on the car and the questions we asked regarding the service contract options the Service Advisor Nick, who was very knowledgeable on the car and the questions we asked regarding the service contract options More
by Lmgrey
Employees Worked With
September 21, 2021
Always attentive, clean and honest. Have purchased 3 cars at this dealership as well as all service appointments at this dealership as well as all service appointments More
by Lisa S
Employees Worked With
September 20, 2021
That was the first time I worked with them. They are super kind, helpful and informative. I want to thank to William Kramer especially for his help! super kind, helpful and informative. I want to thank to William Kramer especially for his help! More
by Umut
Employees Worked With
William Kramer
