Herb Chambers BMW of Sudbury - Service Center

Not happy with service I got from them this time, they sent coupon to use when I showed and she said it can't be applied since billing was already done and mentioned all the discounts are applied which is sent coupon to use when I showed and she said it can't be applied since billing was already done and mentioned all the discounts are applied which is not true, in their website for oil change is $99 and they charged $99 plus taxes and no discount. I rather have honest answer. I will try to minimize to go to this place as possible moving forward. More

Great service reps. 2 hours for oil change not great. Great service reps. 2 hours for oil change not great. Scheduled service online. Nice job cleaning car. Great service reps. 2 hours for oil change not great. Scheduled service online. Nice job cleaning car. More

Great service, no wait for scheduled appointment and helpful staff. Easy pick up & drop off helpful staff. Easy pick up & drop off More

Service is great. Communicate well and my car was done to my satisfaction which is all I want. my satisfaction which is all I want. More

I brought in my car for rear brake work .. turns out only sensor was faulty but a spring coil was cracked discovered during inspection .. cudos to the mechanics team at BMW When it was time to pick up the sensor was faulty but a spring coil was cracked discovered during inspection .. cudos to the mechanics team at BMW When it was time to pick up the car John R explained the parts warranty very well More

Ethan was very helpful as well as the entire staff.I Ethan was very helpful as well as the entire staff. I would highly recommend this dealership Ethan was very helpful as well as the entire staff. I would highly recommend this dealership More

Kinda slow but not too bad. Iffy wifi and no outdoor power but still quite comfy. My car drives like a million bucks but the price was very good. power but still quite comfy. My car drives like a million bucks but the price was very good. More

The service didn’t meet my expectations in terms of timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with the loaner car and it took me about 30 minutes to do it in BMW service. Plus, when I picked up my car the front license plate was hanging on one screw. Thanks to the technician he quickly found the correct screw to attach it. To have 5 stars this dealership should work harder. Thanks. More

Just picked up my car after annual service by Herb Chambers BMW. They performed a complete check, sent me a video of the inspection and identified a number of things that needed attention. They comp Chambers BMW. They performed a complete check, sent me a video of the inspection and identified a number of things that needed attention. They completed everything in good time. I had reserved a free loaner (new BMW SUV), which meant I didn’t have to wait at the dealership. John Majeika was my service manager and was friendly, efficient and most considerate. Herb Chambers gets my five stars. More

Had a routine maintenance service on my BMW X3.Very Had a routine maintenance service on my BMW X3. Very friendly and efficient service manager (john). Helped with an issue from a different tire retai Had a routine maintenance service on my BMW X3. Very friendly and efficient service manager (john). Helped with an issue from a different tire retailer. More