Herb Chambers BMW of Sudbury - Service Center

The service didn’t meet my expectations in terms of timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with the loaner car and it took me about 30 minutes to do it in BMW service. Plus, when I picked up my car the front license plate was hanging on one screw. Thanks to the technician he quickly found the correct screw to attach it. To have 5 stars this dealership should work harder. Thanks. More

Just picked up my car after annual service by Herb Chambers BMW. They performed a complete check, sent me a video of the inspection and identified a number of things that needed attention. They comp Chambers BMW. They performed a complete check, sent me a video of the inspection and identified a number of things that needed attention. They completed everything in good time. I had reserved a free loaner (new BMW SUV), which meant I didn’t have to wait at the dealership. John Majeika was my service manager and was friendly, efficient and most considerate. Herb Chambers gets my five stars. More

Had a routine maintenance service on my BMW X3.Very Had a routine maintenance service on my BMW X3. Very friendly and efficient service manager (john). Helped with an issue from a different tire retai Had a routine maintenance service on my BMW X3. Very friendly and efficient service manager (john). Helped with an issue from a different tire retailer. More

I came in with no appointment and Elmin took care of me immediately and successfully. The price charged was very reasonable. I am new to the Boston area and will use this dealer again whenever my BMW needs immediately and successfully. The price charged was very reasonable. I am new to the Boston area and will use this dealer again whenever my BMW needs service. More

All work performed in professional manner. Service assistant was most helpful. I’ll be back even though it’s a 1 hour drive each way assistant was most helpful. I’ll be back even though it’s a 1 hour drive each way More

John was impressive remembered me called me when the car was ready and status. Thank you John see u soon was ready and status. Thank you John see u soon More

This was an excellent experience. Everyone was competent and accommodating! We were very impressed with the attention to detail. and accommodating! We were very impressed with the attention to detail. More

Efficient and helpful visit. Took time to understand service and make sure it was resolved. service and make sure it was resolved. More

I always trust the advice I get from my service advisor at Herb Chambers, as I find them to be honest and straightforward. at Herb Chambers, as I find them to be honest and straightforward. More

Excellent service! Mechanics are totally professional and thorough. Best dealership around. All positive experiences! Highly recommend. thorough. Best dealership around. All positive experiences! Highly recommend. More