Herb Chambers BMW of Sudbury - Service Center

Service was fast, honest and helpful. It’s a far drive for me to go to this location but it’s worth it for me to go to this location but it’s worth it More

Beautiful showroom.. efficient staff..helpful with questions..attentive.. no waiting to get service.. taken on time.. kept up to date with progress.. questions..attentive.. no waiting to get service.. taken on time.. kept up to date with progress.. More

Easy to make appointments the service staff are friendly and knowledgeable. No pressure on getting the work done that they recommend. and knowledgeable. No pressure on getting the work done that they recommend. More

Service advisor is great - very customer focused, competent and timely. Entire service team works hard to please the customer. Like the new video explanation the service technician uses to explain th competent and timely. Entire service team works hard to please the customer. Like the new video explanation the service technician uses to explain the diagnosis of the car’s problem. More

They were able to diagnose the issue and fix it quickly that was awesome but no one introduces themselves you don’t know who you are speaking with and who to ask questions. that was awesome but no one introduces themselves you don’t know who you are speaking with and who to ask questions. More

It has almost been a year, and everything has been 5 Stars from the sale to service. Stars from the sale to service. More

Although very happy with the service received by my service adviser William Kramer, was not pleased with the service technician, left my car with white stains on door and seat. service adviser William Kramer, was not pleased with the service technician, left my car with white stains on door and seat. More

They do a great job with letting you know exactly what needs to be done on your car and even send you a video inspection. needs to be done on your car and even send you a video inspection. More

I came in last Saturday Morning with a potential Brake issue and Robert helped me right away giving me a loaner while they diagnosed the problem which a braking issue. They took care of it right away and issue and Robert helped me right away giving me a loaner while they diagnosed the problem which a braking issue. They took care of it right away and were professionally and caring about it. Thank you Robert. More

This was my first time at Herb Chambers of Sudbury. My experience was exceptional! I have had my car serviced at other dealerships and this service was far superior both in terms of the quality and care o experience was exceptional! I have had my car serviced at other dealerships and this service was far superior both in terms of the quality and care of my car and also to how I was treated. Thank you so much! More