Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews
Call Service Center (508) 903-5300

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

Sort by
November 18, 2021

Couldn’t ask for more professional, courteous serve. All aspects of the service were clearly explained, and the process of arranging a loaner was quick and uncomplicated. Thank you William! More

by lisa.diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Nov 19, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback, Lisa! We're glad William and the team provided you with five-star service and we hope to see you again next time here at Herb Chambers BMW of Sudbury!

November 18, 2021

It was my first experience with the dealership but it won’t be the last. Everyone I spoke with couldn’t be more helpful. More

by Lt22vette
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Report | Print
Nov 19, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we look forward to seeing you again in the future!

November 17, 2021

Absolutely great service. Efficient. MacKenzie is the best at handling all my needs from start to finish. More

by avalonkm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Report | Print
Nov 18, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the excellent feedback - we'll be sure to share it with MacKenzie and the team! We're honored to have you as a Herb Chambers BMW of Sudbury customer and look forward to your next visit!

November 16, 2021

Consistently superior customer service. Great team that accompanies you throughout the customer journey. They make you feel valued as a customer. More

by 2020 X3 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Peterson
Report | Print
Nov 17, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share this wonderful feedback about our team! It was a pleasure working with you and we hope to see you again next time here at Herb Chambers BMW of Sudbury!

November 16, 2021

Elm in J. was a pleasure to work with. He was knowledgeable and responsive to my every question. More

by zoka
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Report | Print
Nov 17, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the awesome review! We hope you'll be visiting us again in the future! - The Herb Chambers BMW of Sudbury Team

November 13, 2021

Pleasant fast and thoroughGreat to see the video so I Pleasant fast and thorough Great to see the video so I can see what is needed More

by CraigArel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout, Elmin Jonuz
Report | Print
Nov 15, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your business, Craig! We appreciate your positive feedback and hope to see you again next time here at Herb Chambers BMW of Sudbury!

November 13, 2021

Excellent customer service! Always have a great experience there - MacKenzie and the service team are fantastic. More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Report | Print
Nov 15, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your 5-stars, Liz! We're so happy that MacKenzie earned your 5-stars! See you next time! -Herb Chambers BMW of Sudbury

November 11, 2021

BMW Sudbury service department does a good job. Efficient and considerate of the customers time. More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pranav Gill, Almir Jonuz
Report | Print
Nov 11, 2021 -

Herb Chambers BMW of Sudbury responded

Josh, we are so happy to hear that our team at Herb Chambers BMW of Sudbury could do amazing work for you! Thank you so much!

November 11, 2021

4-new tires and tire pressure gauge came on. Asking me to adjust pressure?Each tire had a different number? Now what do I do? More

by Sintons
Recommend Dealer
Yes
Employees Worked With
John Majeika
Report | Print
Nov 16, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. We'd be happy to address any questions or concerns you have. Please reach out to me directly at your earliest convenience so we can discuss the situation in greater detail. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com

November 10, 2021

Great customer service, whether it’s sales or service. A pleasure to do business with. More

by jamespeterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon, Mackenzie Ditomassi
Report | Print
Nov 11, 2021 -

Herb Chambers BMW of Sudbury responded

This is great to hear, James! Thank you for being a Herb Chambers BMW of Sudbury customer!

Nov 11, 2021 -

jamespeterson responded

The only BMW dealership that I will shop!

1
...
66
67
68
...
94