Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
905 Reviews
Call Service Center (508) 903-5300

905 Reviews of Herb Chambers BMW of Sudbury - Service Center

Sort by
October 16, 2021

Mackenzie from Herb Chambers BMW of sudbury have provided great service to my BMW x1. THANKS! More

by itfaster
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Report | Print
Oct 19, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We're glad to hear Mackenzie provided excellent service and we look forward to seeing you again next time here at Herb Chambers BMW of Sudbury!

October 15, 2021

Not happy with service I got from them this time, they sent coupon to use when I showed and she said it can't be applied since billing was already done and mentioned all the discounts are applied which is More

by raju.channaveerappa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Ditomassi
Report | Print
Nov 01, 2021 -

Herb Chambers BMW of Sudbury responded

Hi Raju, thank you for your feedback. I'm not sure what the concern is so please reach out to me at your earliest convenience. We honored the special of 99.95 oils service. There isn’t an additional discount available so please reach out so I can understand what you are looking for. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com

October 15, 2021

Great service reps. 2 hours for oil change not great. Great service reps. 2 hours for oil change not great. Scheduled service online. Nice job cleaning car. More

by Bgjackson80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting our service team at Herb Chambers BMW of Sudbury!

October 15, 2021

Great service, no wait for scheduled appointment and helpful staff. Easy pick up & drop off More

by Kelsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for rating us five stars, Kelsey! We're happy to hear the Herb Chambers BMW of Sudbury team gave you great service!

October 15, 2021

Just had break service. Great service and very helpful advice on keeping my car running safely and performing. More

by Gnoob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Report | Print
Oct 15, 2021 -

Herb Chambers BMW of Sudbury responded

We are so happy to hear that you had such a great time working with our team at Herb Chambers BMW of Sudbury! Thank you!

October 15, 2021

Came for safety recall work. Love the service here. Communication is great. Would love to be back for my future work More

by Vin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Oct 18, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy the Herb Chambers BMW of Sudbury team could make your recall service visit a five-star experience! Thank you, Vin!

October 14, 2021

Service is great. Communicate well and my car was done to my satisfaction which is all I want. More

by Jb_erlandson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Report | Print
Oct 15, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review of Herb Chambers BMW of Sudbury! It means a lot to hear that you're satisfied and we hope we can be of service to you again in the future. Take care!

October 13, 2021

I brought in my car for rear brake work .. turns out only sensor was faulty but a spring coil was cracked discovered during inspection .. cudos to the mechanics team at BMW When it was time to pick up the More

by SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R , John Majeika
Report | Print
Oct 13, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're so glad we had the opportunity to assist you and we'll be sure to share your kind feedback with John and the rest of the team. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

October 12, 2021

Ethan was very helpful as well as the entire staff.I Ethan was very helpful as well as the entire staff. I would highly recommend this dealership More

by Bret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Report | Print
Oct 13, 2021 -

Herb Chambers BMW of Sudbury responded

It makes our day to hear Ethan gave you such excellent care, Bret! Thank you for rating Herb Chambers BMW of Sudbury five stars! We'll see you at your next appointment!

October 12, 2021

Kinda slow but not too bad. Iffy wifi and no outdoor power but still quite comfy. My car drives like a million bucks but the price was very good. More

by That guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Blout, Josue Bulux, Mackenzie Ditomassi
Report | Print
Oct 13, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the review and feedback! We appreciate you coming to visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

1
...
66
67
68
...
91