Herb Chambers BMW of Sudbury - Service Center

They do a great job with letting you know exactly what needs to be done on your car and even send you a video inspection. needs to be done on your car and even send you a video inspection. More

I came in last Saturday Morning with a potential Brake issue and Robert helped me right away giving me a loaner while they diagnosed the problem which a braking issue. They took care of it right away and issue and Robert helped me right away giving me a loaner while they diagnosed the problem which a braking issue. They took care of it right away and were professionally and caring about it. Thank you Robert. More

This was my first time at Herb Chambers of Sudbury. My experience was exceptional! I have had my car serviced at other dealerships and this service was far superior both in terms of the quality and care o experience was exceptional! I have had my car serviced at other dealerships and this service was far superior both in terms of the quality and care of my car and also to how I was treated. Thank you so much! More

Friendly and professional staff! I was well informed on the progress of service throughout the day. However, the car wash is disappointing, there are many soap/detergent marks left inside the car; car do the progress of service throughout the day. However, the car wash is disappointing, there are many soap/detergent marks left inside the car; car door, dashboard and steering wheel. More

I have been a customer for several years which speaks to Herb Chambers excellent staff in all departments. Herb Chambers excellent staff in all departments. More

Had tire issue late Friday, showed up without appointment and got great service, tire replaced and car washed and out in about a hour. Have dealt with many BMW dealerships across country but never had better and got great service, tire replaced and car washed and out in about a hour. Have dealt with many BMW dealerships across country but never had better experience anywhere. 5 stars! More

No internal communication. No one knows the status of your car. Said car was ready but parked in the wrong place. Took an hour to find. your car. Said car was ready but parked in the wrong place. Took an hour to find. More

EVERYTHING that I expressed as a request, concern or question was addressed. No muss, no fuss. Just straight ahead service. What more can you expect? question was addressed. No muss, no fuss. Just straight ahead service. What more can you expect? More

Very polite and courteous service,I appreciated the Very polite and courteous service, I appreciated the video done by the tech. Good job. Very polite and courteous service, I appreciated the video done by the tech. Good job. More

Always polite and helpful. I have had bad luck w/ this car and they have always been great with the customer service end of it. The vehicle itself is awful but the dealership and customer service is great car and they have always been great with the customer service end of it. The vehicle itself is awful but the dealership and customer service is great. More