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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

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December 25, 2021

Service was prompt, detailed and efficient, very pleased! I’ve always bern pleased with the results at Sudbury BMW. More

by doreenmk18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Dec 28, 2021 -

Herb Chambers BMW of Sudbury responded

This is great news! Thank you for taking the time to leave Herb Chambers BMW of Sudbury your five-star review! We look forward to seeing you again for your next appointment!

December 24, 2021

Have been with this dealer for more than 10 years, service is always professional and pleasant More

by pjin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Dec 28, 2021 -

Herb Chambers BMW of Sudbury responded

We appreciate your continued confidence in us! Thank you for being a loyal Herb Chambers BMW of Sudbury customer!

December 21, 2021

Car was serviced quickly and thoroughly. It was completed on time and the service report was detailed. Important to me- a lost earring was found and left where I’d see it. Thanks! More

by afcw.p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Dec 22, 2021 -

Herb Chambers BMW of Sudbury responded

It was our pleasure to serve you! Thanks for visiting Herb Chambers BMW of Sudbury. We hope to see you again next time!

December 21, 2021

Communication and ease of communication was excellent! I also received a video made by the technician of my car’s undercarriage that included his comments as he checked my tire treads and look for leaks. A More

by Leep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Dec 22, 2021 -

Herb Chambers BMW of Sudbury responded

Hi Leep, thank you for taking the time to share your experience working with our team at Herb Chambers BMW of Sudbury! We appreciate your business, and look forward to working with you again!

December 21, 2021

Great job- done in a timely and high quality manner- friendly, knowledgeable and attentive staff. More

by Lonunes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
Dec 22, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share your honest feedback! See you next time!

December 19, 2021

We have been using the dealership for more than a decade, no issues with service. More

by kuldeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Dec 20, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your loyal business! We're truly grateful for all of your support over the years and look forward to seeing you at your next visit. Until then, take care and thanks again from all of us here at Herb Chambers BMW of Sudbury!

December 18, 2021

Terrific and knowledgeable service advisor Robert Cohoon, was able to fit us in on a priority basis, the video assessment of car condition and work needed was very insightful, and the prioritized quote was f More

by Jdr3725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Dec 20, 2021 -

Herb Chambers BMW of Sudbury responded

Robert and the Herb Chambers BMW of Sudbury team are thrilled to hear we've helped you feel at ease bringing your car to us! Thank you for being part of the family! We'll see you at your next appointment!

December 18, 2021

People are very friendly and courteous. Service is very good and the waiting time is short. More

by anacleto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Dec 20, 2021 -

Herb Chambers BMW of Sudbury responded

This is what we like to hear! See you next time at Herb Chambers BMW of Sudbury!

December 17, 2021

My car was ready in time just as SA Oulay promised and he also nicely helped load/unload my summer tire/wheel set. More

by jasper_shi
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We hope we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

December 16, 2021

Bill and his team did a great job of turning my car around both fixing the issue and getting it back to me timely. More

by Jeff33wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Dec 17, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We're glad Bill & the team could get your vehicle back to you in a timely manner and we hope we can be of service to you again in the future! - The Herb Chambers BMW of Sudbury Team

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