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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
905 Reviews

905 Reviews of Herb Chambers BMW of Sudbury - Service Center

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November 23, 2021

They pay attention to delivering upon a great service experience every time. It is worth shopping and servicing your car here. More

by j.arsenault781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer, Ethan Blout
Nov 24, 2021 -

Herb Chambers BMW of Sudbury responded

We're so glad to hear you had a positive experience! Thank you for coming to Herb Chambers BMW of Sudbury!

November 23, 2021

Very professional staff. Clean comfortable waiting area. Service bays impeccably neat and clean. As a retired dealership mechanic that means a lot. The video by the tech after finishing the job was a level More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Nov 24, 2021 -

Herb Chambers BMW of Sudbury responded

We appreciate the great review, Ron! The Herb Chambers BMW of Sudbury team strives to provide a five-star experience, and it means the world to us to hear you're satisfied with your care! Thank you for being a loyal customer!

November 21, 2021

I had my daughter car dropped of on a Thursday night. They diagnosed the problem preformed some regular maintenance and had it back to us by noon on Saturday. Very professional and easy to deal with. More

by Mark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Mackenzie Ditomassi
Nov 23, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing this experience, Mark! We appreciate you trusting us with your daughter's vehicle and hope we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

November 18, 2021

It was my first experience with the dealership but it won’t be the last. Everyone I spoke with couldn’t be more helpful. More

by Lt22vette
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Nov 19, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we look forward to seeing you again in the future!

November 18, 2021

Couldn’t ask for more professional, courteous serve. All aspects of the service were clearly explained, and the process of arranging a loaner was quick and uncomplicated. Thank you William! More

by lisa.diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
Nov 19, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback, Lisa! We're glad William and the team provided you with five-star service and we hope to see you again next time here at Herb Chambers BMW of Sudbury!

November 17, 2021

Absolutely great service. Efficient. MacKenzie is the best at handling all my needs from start to finish. More

by avalonkm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Nov 18, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the excellent feedback - we'll be sure to share it with MacKenzie and the team! We're honored to have you as a Herb Chambers BMW of Sudbury customer and look forward to your next visit!

November 16, 2021

Consistently superior customer service. Great team that accompanies you throughout the customer journey. They make you feel valued as a customer. More

by 2020 X3 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Peterson
Nov 17, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share this wonderful feedback about our team! It was a pleasure working with you and we hope to see you again next time here at Herb Chambers BMW of Sudbury!

November 16, 2021

Elm in J. was a pleasure to work with. He was knowledgeable and responsive to my every question. More

by zoka
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Nov 17, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the awesome review! We hope you'll be visiting us again in the future! - The Herb Chambers BMW of Sudbury Team

November 13, 2021

Pleasant fast and thoroughGreat to see the video so I Pleasant fast and thorough Great to see the video so I can see what is needed More

by CraigArel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout, Elmin Jonuz
Nov 15, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your business, Craig! We appreciate your positive feedback and hope to see you again next time here at Herb Chambers BMW of Sudbury!

November 13, 2021

Excellent customer service! Always have a great experience there - MacKenzie and the service team are fantastic. More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Nov 15, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your 5-stars, Liz! We're so happy that MacKenzie earned your 5-stars! See you next time! -Herb Chambers BMW of Sudbury

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