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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews
Call Service Center (508) 903-5300

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

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January 21, 2022

Herb Chambers BMW and Mackenzie, specifically, we’re outstanding in assisting me during my service call. Additionally, I had to leave on business while my vehicle was being serviced. Mackenzie made arra More

by Jre1894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Report | Print
Jan 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful review! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your vehicle and are happy to hear that Mackenzie provided you with exceptional service throughout this experience. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can assist you with us!

January 20, 2022

Friendly, professional service — very easy to make an appointment, respectful of your time, quality work. More

by Tony B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone I interacted with was terrific, John Majeika
Report | Print
Jan 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback, Tony! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and hope to see you again next time!

January 17, 2022

Great customer service as usual, good communication and friendly staffs. (To meet 15 words requirements) More

by annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Jan 19, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Annie, thank you for your 5-star review! See you next time at Herb Chambers BMW of Sudbury!

January 15, 2022

Amazing service support and professional worked delivered from Laura P and John M. Thank you so much. More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Perdomo, John Majeika
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Jan 18, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review! We're so happy that Laura and John earned your support! See you next time at Herb Chambers BMW of Sudbury!

January 14, 2022

I ha an awesome and amazing service. Was well taken care of by the entire team. More

by EK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Report | Print
Jan 18, 2022 -

Herb Chambers BMW of Sudbury responded

We're so happy to hear this! Thank you for visiting our team here at Herb Chambers BMW of Sudbury. We hope to see you again next time!

January 11, 2022

Courteous service and no surprises. Good communication on service needs so I knew what to expect. More

by clf4man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Jan 12, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

January 10, 2022

Great service. My service advisor Bill is very professional and customer oriented., the service was done as expected, the technician even sent a video inspection. More

by Quq73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Jan 11, 2022 -

Herb Chambers BMW of Sudbury responded

We are so happy to hear that Bill and the team at Herb Chambers BMW of Sudbury can take wonderful care of you! Thank you so much!

January 08, 2022

All staff are attentive and friendly. They do good work on the car and make sure the car is washed and cleaned when it’s done. My service manager arranged a ride share so I don’t have to wait in the dealer More

by isaacchou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Report | Print
Jan 10, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're glad you had a pleasant experience with our team and we hope to see you again next time here at Herb Chambers BMW of Sudbury!

January 08, 2022

Service is great with my service advisor, Bill. Very knowledgeable, friendly, prompt service. The best! More

by spyder10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Jan 11, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful review! We're happy to hear that Greg continues to take great care of you and we look forward to your next visit here at Herb Chambers BMW of Sudbury!

Jan 11, 2022 -

spyder10 responded

BILL KRAMER is my service advisor. He is the BEST EVER.

January 07, 2022

Perfect service. Everyone is friendly. Super fair and helpful. I still need 3 more words. More

by IlyaVlasov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Report | Print
Jan 10, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful review of our team here at Herb Chambers BMW of Sudbury! We appreciate your positive feedback and hope you'll be visiting us again in the future!

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