Back

Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

Sort by
January 26, 2022

Professional, great communications and a pleasure to bring my car to. Appreciated how quickly the servicing was completed. More

by ChiKate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Jan 26, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review! We're happy that our technicians got your service done effectively! -Herb Chambers BMW of Sudbury

January 26, 2022

Herb Chambers BMW always makes my maintenance visits so easy. Shout out to Bill in particular! More

by MSiegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jan 26, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting Bill & the Herb Chambers BMW of Sudbury team with your vehicle's maintenance needs! We're grateful for your support and look forward to your next visit!

January 26, 2022

Very efficient, considerate and friendly service. Regularly apprised me of what was happening with the car, and gave clear explanations of what might be required, including costs. More

by PT, Groton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your vehicle and hope we have the opportunity to serve you again in the future!

January 25, 2022

Very nice, knowledgeable, and efficient in service. Definitely going to utilize them for my future vehicle service needs so long as I remain living in the area. More

by mari.ruiz2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almir Jonuz
Jan 26, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for giving us the opportunity to earn your business! We look forward to your next visit here at Herb Chambers BMW of Sudbury!

January 25, 2022

Very knowledgeable and customer focused. Above and beyond client service. Very nice and comfortable waiting room. More

by Mk112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R
Jan 26, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We appreciate you coming to visit us here at Herb Chambers BMW of Sudbury and hope to see you again next time!

January 24, 2022

Very thoughtful and responsive. Timely feedback on what our car needed with video to ensure safety during Covid. Quick turnaround on repairs More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Jan 25, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for rating us five stars! We're happy to hear that we could make your service visit enjoyable! - Herb Chambers BMW of Sudbury

January 22, 2022

My service manager, MacKenzie, took care of me from beginning to end. She listened to my concerns and took care of everything to assure everything went smooth an on time..truly the best service experie More

by Doquit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Jan 24, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your feedback! We're so happy that MacKenzie took excellent care of you! See you next time at Herb Chambers BMW of Sudbury!

January 22, 2022

Excellent service - Ethan went above and beyond what was needed (thank you!) and Ben was very polite and helpful. Wonderful experience. More

by Susie.lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben - driver, Ethan Blout
Jan 24, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Susie, thank you for your review! We're so happy that Ethan went above and beyond during your recent visit to Herb Chambers BMW of Sudbury! We appreciate your kind words, and look forward to passing this along to him!

January 22, 2022

Service is good. Clear about work to be done. Video camera of things to fix. More

by Jorge M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jan 25, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback, Jorge! We hope we have the opportunity to serve you again in the future! - The Herb Chambers BMW of Sudbury Team

January 21, 2022

Ethan is best! I will choose this location again because of him. Really happy about the Service. More

by Sisi921218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Jan 24, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad Ethan was able to earn your business! Thanks for visiting Herb Chambers BMW of Sudbury. We look forward to seeing you again next time!

...
61
...