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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
932 Reviews

932 Reviews of Herb Chambers BMW of Sudbury - Service Center

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February 05, 2022

Oulay inthaphone , our service advisor, was very helpful and knowledgeable. Highly recommend him. The car wash and service was outstanding! More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review, Jan! We look forward to your next visit with us here at Herb Chambers BMW of Sudbury!

February 03, 2022

Positive service experience, service advisor communicated well and all work was done as requested. Overall a very smooth experience. More

by Jdrichards1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Feb 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your 5-stars! See you next time at Herb Chambers BMW of Sudbury!

February 03, 2022

My experience is exactly how you would want a service appointment to work. They checked me in, paperwork on my service was ready, they reviewed, I signed and my loaner was ready to go. I received a text More

by Hov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Feb 04, 2022 -

Herb Chambers BMW of Sudbury responded

We love hearing from our satisfied customers! We appreciate your business, and look forward to passing this along to McKenzie! See you next time at Herb Chambers BMW of Sudbury!

February 03, 2022

Great service. Kept informed at every step. Cordial, friendly and informed employees In all departments. More

by Fan32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Feb 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your review! We look forward to seeing you next time at Herb Chambers BMW of Sudbury!

February 03, 2022

Very professional, fair prices, excellent customer service. Service Department goes above and beyond every visit! More

by ljs49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your 5-stars! We look forward to seeing you next time at Herb Chambers BMW of Sudbury!

February 01, 2022

Service Advisor kept me informed throughout the process. I’m very happy with the work that was done. It was easy to make the appointment. More

by Suzanne Wintle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share your experience, Suzanne! We hope we have the opportunity to serve you again in the future! - The Herb Chambers BMW of Sudbury Team

January 29, 2022

The quality of service received at Herb Chambers BMW Sudbury was exceptional. Frankly, there is no comparison given my experience with Herb Chambers BMW Boston, which where I purchased the 2022 M4. Etha More

by erhylander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Feb 01, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your M4 and are happy to hear that Ethan provided you with such exceptional service during your visit. Thanks again and we'll see you next time!

January 29, 2022

Mackenzie is an excellent service person, very responsive and worked with me on price to get significant work done. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Feb 01, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review, Frank - we'll be sure to share it with Mackenzie! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

January 27, 2022

Robert Cohoon creates a thorough interaction with the service experience at Herb Chambers BMW of Sudbury. Everything was great thanks to Robert’s attention to details and his knowledge. Thanks to Rober More

by SharonV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon, Robert Cohoon
Jan 28, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the review, Sharon! It's great to hear that Robert provided you with such wonderful service and we'll be sure to share your kind feedback with him. Thanks for visiting Herb Chambers BMW of Sudbury and please don't hesitate to reach out if there's anything else we can do for you!

January 27, 2022

Got my service today. Very thorough and talked with me throughout to make sure I understood what issues were and what needed to be addressed. Very pleased with communication level on this visit. More

by Sideshow_az99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Herb Chambers BMW of Sudbury responded

We're so happy to hear the Herb Chambers BMW of Sudbury team could provide five-star care to you today! Thank you for trusting our team with your vehicle! We'll see you at your next appointment!

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