Herb Chambers BMW of Sudbury - Service Center

Yordanys did a great job helping me in a difficult situation. He was 100% professional, knowledgeable, committed to getting me the right answers, and, to top it off, had a terrific manner and even a situation. He was 100% professional, knowledgeable, committed to getting me the right answers, and, to top it off, had a terrific manner and even a sense of humor. He is the best service person I have had at your dealership in the 23 years I have been a customer. More

Excellent dealership! Highly recommend from sales to service. Alisha handled my recent service visit with a professional and friendly attitude and the service was comple Highly recommend from sales to service. Alisha handled my recent service visit with a professional and friendly attitude and the service was completed as expected. More

I hit a curb in my 2023 M4 Competition after being cut off. I called to the nearest dealership and it happened to be Sudbury. I spoke with Alisha and she was very knowledgeable and was able to schedule me off. I called to the nearest dealership and it happened to be Sudbury. I spoke with Alisha and she was very knowledgeable and was able to schedule me in that day! When I arrived she had informed me that my tire and wheel coverage would allow them to repair the rim with no cost out of pocket. Due to my own reasons I chose to get a brand new wheele instead. I asked her how long the process would take and how much it would cost. She was able to get me a great price (I called a few other dealers to make sure I wasn’t overpaying) she actually got me the best price out of all of the dealers material and labor! I was offered a courtesy car which I declined because I had another vehicle to use and even though I didn’t need the car back right away Alisha had the car completed the very next day. I received a video of my vehicle before the repair and they went over every detail of my vehicle even though I was only there for a replacement wheel. I was very happy with the customer service Alisha provided and the detail and craftsmanship of the tech who repaired my car. Thanks again Herb Chambers BMW of Sudbury and Alisha! More

Karen in service was so helpful! She helped me with my loaner and my car only took a couple of hours to be serviced. She helped me with my loaner and my car only took a couple of hours to be serviced. More

Kudos to Yordanys for his, pleasant, knowledgeable, professional demeanor. He was very respectful to my needs and made me feel confident that my service would be done and that I would get a smaller loa professional demeanor. He was very respectful to my needs and made me feel confident that my service would be done and that I would get a smaller loaner vehicle that I requested. More

I know that my Service Advisor will ensure that everything that I’ve requested will be completed! everything that I’ve requested will be completed! More

All of the concerns that I had were addressed in my service visit to BMW SUDBURY recently. I was very happy with the attention that I received. service visit to BMW SUDBURY recently. I was very happy with the attention that I received. More

Greeted by the Happiest people all very accommodating and professional . Clean waiting area . Coffee available while you wait professional . Clean waiting area . Coffee available while you wait More

Great people, and service. Always getting my car back clean, unlike some other BMW dealers who leave the mats and side door sills in dirt. Always getting my car back clean, unlike some other BMW dealers who leave the mats and side door sills in dirt. More

Alisha was very helpful and fast to extend my expired ultimate warranty and get the brake, battery and alignment jobs done in time. ultimate warranty and get the brake, battery and alignment jobs done in time. More