Herb Chambers BMW of Sudbury - Service Center

I got my car serviced and as always, Travis was very helpful! He always listens to my concerns and makes sure everything is done right before I leave. Very professional and great to work with! helpful! He always listens to my concerns and makes sure everything is done right before I leave. Very professional and great to work with! More

They have great communication and service! They were very prompt! I would go back and highly recommend them. They were very prompt! I would go back and highly recommend them. More

The BMW of Sudbury offered top level Service from start to finish, Travis the Service advisor was very helpful and made sure my visit to BMW of Sudbury was an excellent one. They serviced my vehicle with a to finish, Travis the Service advisor was very helpful and made sure my visit to BMW of Sudbury was an excellent one. They serviced my vehicle with amazing attention to detail and quality, I will be planning on buying or trading in my current BMW at their location. More

Eddie was super professional, prompt, explained things well. I highly recommend this dealership and highly recommend the Sales and Service Team, including Eddie. well. I highly recommend this dealership and highly recommend the Sales and Service Team, including Eddie. More

Very engaging and competent. Fixed the vehicle the first time. Was a pleasure to work with my advisor Edward. Kept me informed throughout the process. Fixed the vehicle the first time. Was a pleasure to work with my advisor Edward. Kept me informed throughout the process. More

Chavin is the best service advisor I have ever worked with. He definitely gave me the impression that the customer comes first. He calmly listened to me and took his time clarifying a misunderstanding o with. He definitely gave me the impression that the customer comes first. He calmly listened to me and took his time clarifying a misunderstanding on my part abt warranty expiration. I felt that he was on my side and was making all options transparent and had me sit in his office until I felt comfortable with my options and his explanations. He’s also just a decent person. And had great curtesy through out my visit. He actually walked me to my vehicle when it was driven around and opened my door for me. The car also had never been washed so well. I hope Chavin continues to move up in the organization at BMW Sudbury and takes on continued leadership positions. He made my experience yesterday. I left feeling content with the service option I chose and my overall experience. He added the human touch that is sometimes lacking in such visits. I hope to work with Chavin again. Herb Chambers is fortunate to have him. More

Easy to schedule. On time service. Efficient process. These extra few words to reach fifteen. On time service. Efficient process. These extra few words to reach fifteen. More

Very nice and comfortable waiting area with water and coffee provide. Staff professional and courteous. coffee provide. Staff professional and courteous. More

I went in for an oil change and for them to check the car over. My experience was great. The dealership is very clean and the staff is very professional. I was there for about 2 hours, but it was because the over. My experience was great. The dealership is very clean and the staff is very professional. I was there for about 2 hours, but it was because they had to check some other parts of the car. They have a nice section to jump on your laptop and work from there however so that made it easy. More

Another great experience with our service advisor, Nick and the service team at BMW of Sudbury. The car was experiencing a tire pressure monitor malfunction. They were able to get the car in quickly for se and the service team at BMW of Sudbury. The car was experiencing a tire pressure monitor malfunction. They were able to get the car in quickly for service, gave us a loaner vehicle, rectified the issue and performed the next scheduled maintenance. We're very happy with the service there! More