
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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It was an absolute pleasure working with Nicholas. He was great at providing detailed walkthroughs and answering all of my questions. I am so happy with the car. He was great at providing detailed walkthroughs and answering all of my questions. I am so happy with the car. More
I recently checked their website for used cars and signed up for price drop alerts on a couple of vehicles. The very next day, I received emails, but there was no actual price drop. One of the sale associate up for price drop alerts on a couple of vehicles. The very next day, I received emails, but there was no actual price drop. One of the sale associates reached out asking if I wanted to trade in my car, which I did. I asked for a quote and I was told they'd get back to me. I waited three days and heard nothing. Even the manager emailed me asking if his team was being helpful. I responded, but no follow up. I later realized that was just an automated email. In the end, I never received a quote for my car. The only thing they sent was a generic price on one of the cars I had been watching. It felt like a joke, disorganized and unprofessional. Sadly, this isn't my first bad experience with this location. I've always trusted Herb Chambers, but this particular dealership consistently fails to deliver quality customer service. More
Very committed to their mission "to help people buy cars". Henry and Renato in Sales are awesome working with buyers. cars". Henry and Renato in Sales are awesome working with buyers. More
An amazing experience from a car dealer! Yes, I’m shocked too, lol. Great communication with Bailey via email. Awesome salesperson, Tammy. Sherrad in financing rocked! Yes, I’m shocked too, lol. Great communication with Bailey via email. Awesome salesperson, Tammy. Sherrad in financing rocked! More
It was a great car buying experience, the staff was enthusiastic and professional. I will choose this place again when I change another car next year. enthusiastic and professional. I will choose this place again when I change another car next year. More
The sales team Tora, and Vince, were very professional and knowledgeable about their cars. Overall sales experience was pleasant. and knowledgeable about their cars. Overall sales experience was pleasant. More
This dealer was extremely pleasant and easy to work with! I highly recommend them for any BMW purchase. I highly recommend them for any BMW purchase. More
Chelsie was the best! She was terrific to work with -- she is very personable and knows a LOT about these cars. I really liked her approach and how she was zero pressure She was terrific to work with -- she is very personable and knows a LOT about these cars. I really liked her approach and how she was zero pressure but also very helpful and responsive. I highly recommend working with her! More