Herb Chambers BMW of Sudbury

After several weeks of looking around for a used vehicle, I recently purchased a pre-owned vehicle from BMW Sudbury. I was extremely impressed with both the friendliness, and overall care and attention prov I recently purchased a pre-owned vehicle from BMW Sudbury. I was extremely impressed with both the friendliness, and overall care and attention provided by Chris Rich and his staff. His knowledge of automobiles and general automotive mechanics is unsurpassed by all of the individuals I worked with (at other dealerships) throughout my "buying" process. In addition to the excellent service, I was extremely happy with the overall pricing of my vehicle. As stereotyped by many car purchasing experiences, I did not feel that this was an arduous process whatsoever. I look forward to working with both Chris BMW Sudbury in the future. More

After a somewhat nturbulent problem with delivery, I am satisfied with the outcome. I find that the General Manager was extremely supportive and corrected the issue. I feel he will work with his manager satisfied with the outcome. I find that the General Manager was extremely supportive and corrected the issue. I feel he will work with his manager (Mr. Rich) to avoid potential problems with future customers, and due to his sincere concern for my satisfaction I would recommend purchasing a car from this dealership. Tina C. More

I bought a 2004 Jeep Liberty about 8 months ago from Herb Chambers and had a wonderful experience doing so. This was my first car I bought, and I wouldn't choose to do it anywhere else. Chris Rich is very kn Chambers and had a wonderful experience doing so. This was my first car I bought, and I wouldn't choose to do it anywhere else. Chris Rich is very knowledgeable about the cars he is selling, and is very diligent in making sure his customers receive the best service and the best price possible. I have, and will continue to recommend friends, family, and anyone who is looking to buy a car to go see Chris and Herb Chambers Sudbury. After working with Chris, I have full confidence that if any problems were to arise with my car, he would do anything it takes to satisfy the measures that need to be taken. After looking at a few different dealerships, I could not be more satisfied with my decision to purchase a car here, and I am thrilled about the thought of working with them in the future. More

I had been looking for a vehicle to replace my mercedes ml . I visited a number of dealerships in the area to find a new/different vehicle. I can not express in words how excellently I was treated and mad ml . I visited a number of dealerships in the area to find a new/different vehicle. I can not express in words how excellently I was treated and made welcome at the new BMW dealership in Sudbury. No offensive sales preasure from Steve Shifman but instead a clear indication of his knowledge of the cars and a genuine effort to try to help me to make my decission.Once I started dealing with him along with Kostas Pappas I was sure that they were going to make every effort to try to meet my goals and that that effort would go beyond the purchase and continue into the service of my new BMW You have a pair of winners here and I thank them both for all of thier efforts. SEG More

I have owned a BMW since the early 90's and have purchased my last 3 from Herb Chamber's dealerships. Though my experiences have always been positive this purchase of my 2011 535i was exceptional. purchased my last 3 from Herb Chamber's dealerships. Though my experiences have always been positive this purchase of my 2011 535i was exceptional. The professionalism, courtesy, knowledge and detail to customer satisfaction was far superior to any other experience. As a business owner, I know the importance of satisfaction after the sale, return customers and word of mouth advertisement. Kosta was truly a pro and would hire him into my company without question. He doesn't know my philosophy yet but seems to be in line with it: " It takes years to establish a customer base, seconds to lose it." He definately staked his claim and has my allegiance for my next purchase and promoting the Herb Chamber's Sudbury location. Thanks for an outstanding job, Rob 508 414 7620 More

While shopping for my new BMW, I visited four different dealerships. I must say that the experience that I had at BMW of Sudbury was absolutely refreshing. I have purchased many new cars in my life and ha dealerships. I must say that the experience that I had at BMW of Sudbury was absolutely refreshing. I have purchased many new cars in my life and have never been treated with the level of courtesy and professionalism that I received for the General Manager, Kosta Pappas. While the other dealerships tried to sell me vehicles equipped with options I did not want, or without options that I wanted, Kosta really cared and found me the car that I wanted. I will never do business anywhere else as long as Kosta Pappas is employed at BMW of Sudbury. More

I had a perfect experience at Herb Chambers BMW Sudbury. Sales person was knowledgable, helpful and not pushy. Finance person was equally helpful. Facitity is beautiful. Their service is great -- they'll Sales person was knowledgable, helpful and not pushy. Finance person was equally helpful. Facitity is beautiful. Their service is great -- they'll pick up the car and drop off a loaner anywhere in Mass. More

I am constantly buying new vehicles and this experience was by far the best. From Evan and Brian in vehicle information to my product specialist Peter, to Chris, the manager. Everyone was extremely courteo was by far the best. From Evan and Brian in vehicle information to my product specialist Peter, to Chris, the manager. Everyone was extremely courteous, professional, and made this a great overall experience. The price of the vehicle was fantastic to start and they gave me a competitive value for my trade. I cannot say enough good things about the entire process and I would highly recommend this dealership to anyone. More