Herb Chambers BMW of Sudbury

Jon Lincoln was professional, knowledgeable, friendly and extremely helpful when I bought my 328xi. Jon truly seemed to care that my experience at BMW of Sudbury was positive, pleasant and seamless. The da extremely helpful when I bought my 328xi. Jon truly seemed to care that my experience at BMW of Sudbury was positive, pleasant and seamless. The day I picked up my new car, Jon had a scheduled “day off”. However, when I walked through the lobby, Jon was waiting for me. He came in to ensure my car and every detail was perfect. I wish all sales people could be like Jon!!! Thanks again Jon! Cheryl More

After visiting several disconcerning dealerships in the area, I visited "BMW of Sudbury".My first impression when walking into the facility was the new showroom and pleasant atmosphere. I was greeted at th area, I visited "BMW of Sudbury".My first impression when walking into the facility was the new showroom and pleasant atmosphere. I was greeted at the door by Mr James Affannato with a warm smile and could he be of help. My return reply was a big YES which I had not received at other dealers. I stated that I was interested in the new 2011 Series 5 BMW with all wheel drive. Mr Affannato spent time with me answering questions that I was interested in. Not once did I feel rushed! Mr.Affannato also interjected the dealship's ability to take care of the car if needed on my behalf. Mr Affannato is an asset to the dealership! Thus,"Thanks to BMW of Sudbury" More

I was treated fairly and attentively. Jim had in-depth knowledge of the car and great at staying in touch and an overall pleasure to work with. The dealership itself is very impressive. Even the F&I pro knowledge of the car and great at staying in touch and an overall pleasure to work with. The dealership itself is very impressive. Even the F&I process was by far the simplest and most efficient that I've experienced. More

Jim has been so helpful and kind for every procedure in my purchase. He is a person who has professional attitude for his costumer. He also keep updating some useful information and kindly welcome when I v my purchase. He is a person who has professional attitude for his costumer. He also keep updating some useful information and kindly welcome when I visit dealer for a service. It was my pleasure to deal with him for my first BMW. More

I purchased a new 5 series and dealt with salesman James Affanato. He was the best car salesman I have ever dealt with! He was very professional, knowledgable and had a total understanding of our needs and Affanato. He was the best car salesman I have ever dealt with! He was very professional, knowledgable and had a total understanding of our needs and desires for the car we wanted. He was great with my kids. He even cramped himself all up in the rear seat so they could experience the test drive also. I liked that he was a fellow car person like myself who rebuilds hot rods and knew everthing about cars especially our new five series which we love. He is an excellent salesman and we were glad to have him to deal with!!!! Thanks. More

We knew the dealership through our regular maintenance service with our previous car. Buying a used car comfortably and afterwards being fully satisfied always depends on the trust you have and develop service with our previous car. Buying a used car comfortably and afterwards being fully satisfied always depends on the trust you have and develop in your dealer and his sales representative concerning knowing all technical details about the cars past history and perhaps hidden problems, which normally are not obvious to the buyer. Working with James Affenato from Ray Chambers BMW in Sudbury was a best experience in this respect. Not only was James very knowledgeable about the car, he also was sensible to the fact what we wanted and what we were looking for. He was honest in pointing out the pro's and con's of all vehicles he presented, - he didn't want to sell a car but tried to satisfy his customer. His handling of the sale was easy, supportive and focused. We enjoyed his service and the effective handling of all matters from start to finish. We liked the dealership and the friendliness of its staff as well as its amenities, - a pleasant experience. Wolfgang Graaff More

Jim Affannato was so helpful and nice. I can be overly direct and hard to deal with but he handled me without loosing his cool. He was able to answer all of my questions and I would absolutely recommend h direct and hard to deal with but he handled me without loosing his cool. He was able to answer all of my questions and I would absolutely recommend him to anyone looking for a car. The dealership is practically new and is really well designed. It was a great experience and I love my new car! More

I have experience with many dealerships in New England and I would have to rank this one as one of the better ones in terms of professionalism and customer service. I worked with Jon Lincoln, who was ter and I would have to rank this one as one of the better ones in terms of professionalism and customer service. I worked with Jon Lincoln, who was terrific. He was friendly, responsive, and most importantly invested his time in my decision process. I would highly recommend him to others. More

When I began the transaction to purchase a new 5 series with BMW of Sudbury, my interactions were with another sales associate that retired mid-stream. I was assigned to James Affanato, for whom I have exc with BMW of Sudbury, my interactions were with another sales associate that retired mid-stream. I was assigned to James Affanato, for whom I have excellent feedback. He was extremely professional in our dealings (knowledgeable about the process and specifics of the vebicle), proactive with his communications re delivery timeline, and responsive to my inquiries. I enjoyed his "can do" attitude - would definitely recommend him to others looking to purchase a BMW. More

The salesman (Jim) did an outstanding job of making me feel comfortable through the entire process. I ordered my car and got the features that I wanted with reasonable pricing. The car was delivered earli feel comfortable through the entire process. I ordered my car and got the features that I wanted with reasonable pricing. The car was delivered earlier than quoted. I have found the car to be even better than I anticipated. More