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Herb Chambers Alfa Romeo Boston - Service Center

Wayland, MA

4.9
76 Reviews

76 Reviews of Herb Chambers Alfa Romeo Boston - Service Center

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January 05, 2022

Service manager end general manager Very unprofessional Service manager end general manager Very unprofessional I been using Audi of Burlington 25 years or more never a problem with the service More

by Sarra1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni Tosti
Jan 20, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Alex, We are sorry for any miscommunication you may have had with our service department. Upon your initial visit our techs found this nest and had to use a shovel to clean it off your engine. Although we recommended it would be prudent for us to look for any additional damage while the car was in our service department, you said that you were on a very tight time table and needed the vehicle back immediately. For that reason, we were only able to perform the service (lof, cabin filter) and you did not want us to look further. Thank you, Giovanni Tosti - General Manager

November 20, 2021

Have been taking my Giulia here for service ever since the dealer who sold me the car closed. It’s a hike but the dealer itself is a pleasure to work with: professional, courteous, a beautiful showroom fi More

by Chris
Recommend Dealer
Yes
Employees Worked With
Connor Gorman
Nov 23, 2021 -

Herb Chambers Alfa Romeo of Boston responded

We're so glad you feel confident coming to Alfa Romeo of Boston to receive the best care for you, Guilia, Chris! Thank you so much for being a five-star customer!

October 29, 2021

Good experience and timely service for my 20K maintenance. My questions are always answered and addressed professionally by Raymond. Will be back for my future services. More

by Shark71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
Nov 01, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Alfa Romeo of Boston and we look forward to seeing you again next time!

October 27, 2021

The gentleman that helped me was Extremely professional and the work was completed in very short time. I will Recommend the dealer to anybody that needs alpha Romeo work done . More

by tommasopasquariello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramen
Oct 27, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thanks so much! We're happy to hear the Alfa Romeo of Boston team gave you such excellent care and earned your five-star rating! We hope you come back to visit us again soon!

October 13, 2021

Good, attentive communication and accurate service cost forecasting. Support for off hours drop off and pick up. More

by Markbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Gorman
Oct 13, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the positive feedback! We appreciate you trusting the Alfa Romeo of Boston team with your vehicle's service needs and hope to see you again next time!

October 08, 2021

I've had both a Giulia and a Stelvio and these guys have been great with both. Can schedule appointments quickly, and they do great work. It also helps that they seem to have lots of parts in inventory. You More

by timb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 08, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the wonderful feedback! We appreciate you trusting the Alfa Romeo of Boston team with both of your vehicles and we look forward to seeing you at your next visit!

September 10, 2021

I had a clicking noise on the right front side of my Stelvio Quadrifoglio when turning completely the steering wheel so I brought the SUV. What a nice place! I was well treated and they were able to fix More

by Titi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond
Sep 13, 2021 -

Herb Chambers Alfa Romeo of Boston responded

We're happy the Alfa Romeo of Boston team could help resolve the issue with your Stelvio and get it running in top shape again! Thank you for leaving us your fantastic feedback and five-star rating! We will see you when the part is in!

August 17, 2021

Great dealership that does excellent maintenance with no unexpected charges. People were courteous and knowledgeable More

by charliedi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maintenance
Aug 18, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the kind words about our team! We appreciate your business and look forward to your next visit with us here at Alfa Romeo of Boston!

August 16, 2021

Very good experience at the service department! They are always professional and Conor went above and beyond to keep me informed and help me out. More

by Shark71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor in service
Aug 16, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for trusting Conor at Alfa Romeo of Boston! See you next time!

July 29, 2021

Conor in service was fast and wonderfully polite. He are was great at fully describing what repairs were needed. Also talked about the new car inventory at Alfa Romeo. More

by brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CONOR, SERVICE DEPT
Jul 29, 2021 -

Herb Chambers Alfa Romeo of Boston responded

This review makes our day! Thank you so much for taking the time to leave us your positive feedback! - Alfa Romeo of Boston

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