Herb Chambers Alfa Romeo Boston - Service Center

Slow service communication, and incomplete work. Our stelvio went in for a simple battery replacement, but it took the service department a week to diagnose. When we did get the car back, the entire Our stelvio went in for a simple battery replacement, but it took the service department a week to diagnose. When we did get the car back, the entire interior was not put back together from their diagnosis work. Battery was not replaced, but simply just charged and "good to go". More

Amazing service and phenomenal communication throughout! Ray was a pleasure to work with! Will definitely bring my car back! Ray was a pleasure to work with! Will definitely bring my car back! More

Robert made my appointment very pleasurable. He is very knowledgeable and professional. He’s an asset to your company! He is very knowledgeable and professional. He’s an asset to your company! More

It is always fun to stop in this dealership. I love looking at the gorgeous cars, and the nicest people work there. Everyone is so friendly and helpful. Always offering coffee or to see the inte I love looking at the gorgeous cars, and the nicest people work there. Everyone is so friendly and helpful. Always offering coffee or to see the interior of the new cars. Ray always takes great care of me in service and Connor is the nicest sales guy ever! The entire staff is awesome and the showroom is exquisite! More

Excellent service and strong communication on my vehicle. I was able to drop it off and get it back within two days and everything was fantastic. I was able to drop it off and get it back within two days and everything was fantastic. More

Easy to access and prompt and courteous service. Good communication explaining job details. Usually finish ahead of time. Good communication explaining job details. Usually finish ahead of time. More

This dealership has the BEST customer service. Rob and Andrew and others there go far beyond what you expect. They are true professionals in every aspect of their business. You are treated like Rob and Andrew and others there go far beyond what you expect. They are true professionals in every aspect of their business. You are treated like family. This is how long term business relationships are made. Thank you for taking such good care of my Alfa Romeo Stelvio! Just also some praise for HChambers Collision Center. Same first class service ! Again thank you all! Kathy Nicastro More

Excellent experience Efficient Clean Knowledgeable They are very accommodating They did a great job to periodically come out and inform me what was happening with Efficient Clean Knowledgeable They are very accommodating They did a great job to periodically come out and inform me what was happening with the vehicle and approx how much li get it would be More

Always helpful, professional and courteous. I desperately needed to change my appointment time to an earlier time on the same day and they worked diligently to accommodate me. Very grateful. I desperately needed to change my appointment time to an earlier time on the same day and they worked diligently to accommodate me. Very grateful. More

The service department was very responsive when I called with the problem and then they fixed the problem promptly. with the problem and then they fixed the problem promptly. More