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Herb Chambers Alfa Romeo Boston - Service Center

Wayland, MA

4.9
76 Reviews

76 Reviews of Herb Chambers Alfa Romeo Boston - Service Center

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September 11, 2024

Hi Glin ! It was a pleasure to meet with you yesterday Thank you for helping me with my Alfa Romeo Stelvio 2022. You’re the best. More

by Diony Rejouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Holden
Sep 12, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Diony, we're delighted to hear you had a great experience with Glin at Alfa Romeo of Boston! Enjoy your new Stelvio 2022!

September 02, 2024

Great service and expert recommendations. Smooth experience with no complaints. Definitely recommend this dealership and its staff. More

by Jason R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Holden
Sep 03, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Jason, thank you for recommending Alfa Romeo of Boston! We're glad to hear you had a smooth experience with our team and we look forward to seeing you again in the future!

August 10, 2024

Seamless and hassle free service. Very accommodative to working with schedule and dropping off my car More

by Ccrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Herb Chambers Alfa Romeo of Boston responded

We're delighted to hear that you had a seamless and hassle-free experience here at Alfa Romeo of Boston. Thanks for sharing your positive feedback!

June 01, 2024

Tough time of year a lot of rain. But no comments That I specifically asked for. And seems every time I send it in. Will rethink how service is done. I have 1 more prepaid service More

by marianneeonly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Herb Chambers Alfa Romeo of Boston responded

I apologize for any inconvenience you experienced, especially with the lack of comments you requested. We strive to meet all customer needs and it's disappointing to hear we fell short. Please reach out so we can ensure your next service meets your expectations. Thank you, Brad Taylor - General Manager - (630) 854-8139

May 16, 2024

Incredible service! Genuinely great people who care about their customers and makes sure you are taken care of. There should be a rating option for beyond 5 stars. More

by dck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Herb Chambers Alfa Romeo of Boston responded

We're over the moon to read your review! It's great to know our team at Alfa Romeo of Boston provided you with such exceptional service. We appreciate your kind words and look forward to serving you again in the future!

March 29, 2024

Raymond was very helpful in quickly diagnosing and fixing my car. In addition, he helped me with a question about the radio that I could not figure out. More

by Jrankin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Rankin, it's great to know Raymond was able to assist you with your car and radio issues at Alfa Romeo of Boston. We're always here for any questions or concerns! Thank you for choosing us! Safe travels!

March 06, 2024

Great customer service ray always there to help thank u so much for taking care More

by Mayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Hi Mayank! Thank you for your kind words about Ray from our service team at Alfa Romeo of Boston! It's our pleasure to assist you. If you have any further questions or need assistance in the future, don't hesitate to reach out.

March 03, 2024

Ray really tries to do what’s best for customers. He took care of everything. More

by connective
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Whiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tejal Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Ray is truly the best! Thank you for your kind words and five-star rating! - Alfa Romeo of Boston

February 06, 2024

The service was incredible. Everyone there was knowledgeable, friendly and professional. I would highly recommend! More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers Alfa Romeo of Boston responded

We're delighted to know you had a positive service experience with us at Alfa Romeo of Boston! Thanks for recommending us and sharing your feedback. Safe travels!

January 31, 2024

Glen was great. ..efficient, professional and volunteered a courtesy car while I waited for my repairs. More

by jbenedetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
Feb 01, 2024 -

Herb Chambers Alfa Romeo of Boston responded

We're glad to know Glen provided excellent service during your visit at Alfa Romeo of Boston. We always aim for efficiency and professionalism! Thanks for the review.

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