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Henson Ford, Inc.
Madisonville, TX
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I can’t say thank you enough! I was traveling out of state when my alternator went out and they were able to find a replacement locally and have me back on the road w/in a couple of hours. Thank you!!! state when my alternator went out and they were able to find a replacement locally and have me back on the road w/in a couple of hours. Thank you!!! More
Repairs were corrected properly and truck detailed . Very satisfied Let me use a loaner I will definitely use again and recommend them . Great people to work with satisfied Let me use a loaner I will definitely use again and recommend them . Great people to work with More
Very professional service, they are fair and detail oriented. I have had several vehicles serviced/repaired at Henson Ford and had always had a great experience. oriented. I have had several vehicles serviced/repaired at Henson Ford and had always had a great experience. More
We were stuck on the side of the road and this was the closest dealer. We were told our original diagnosis was $455. Ok fine wouldn’t cost that much anywhere else but we didn’t want to mess with having ou closest dealer. We were told our original diagnosis was $455. Ok fine wouldn’t cost that much anywhere else but we didn’t want to mess with having our truck towed. After it was fixed, we received a call saying our radiator was spewing fluid and had to be fixed. So we were 1 1/2 hrs away and took their word for it. We were told total was $2200. Well...long story short, after speaking with a manager (who was absolutely the nicest) we got our price down since we didn’t actually have to have everything they charged us for. (Battery clean (2), the radiator was leaking not spewing and a fuel filter) however, it really sucks when we told our diesel mechanic what was fixed and come to find out it should have cost about 1/4 of what we paid. This is why I have never and will never use a dealership for service. Now we will never know if there really was a leak in the radiator or not but we have a new one!! It cost more than 4 plane tickets. But the manager we spoke with was extremely nice and I hate giving a bad review but the price was extremely high. More
Staff was fun, fast and friendly. They made sure to give me a complete health report on my truck and even washed it when the work was complete! me a complete health report on my truck and even washed it when the work was complete! More
Extremely nice people very professional your in and out with in minutes. When I get ready for another truck I will definitely be coming back thanks Jerome. with in minutes. When I get ready for another truck I will definitely be coming back thanks Jerome. More
Henson Ford, best dealership to buy. You don’t have that big dealership BS and Henson can find anything vehicle you want. Awesome staff!!! Don’t go anywhere else big dealership BS and Henson can find anything vehicle you want. Awesome staff!!! Don’t go anywhere else More
I definitely would recommend others to shop at Henson Ford for five star service. I have purchased 2 vehicles there. All of the staff are friendly and very helpful, but call today and ask for Jerome Dick Ford for five star service. I have purchased 2 vehicles there. All of the staff are friendly and very helpful, but call today and ask for Jerome Dickey. He’s the man. More