Henson Ford, Inc.

Henson in Madisonville has always taken great care of me and my vehicle when I’m getting it serviced ! and my vehicle when I’m getting it serviced ! More

Wonderful experience, Mr. Eddie was most helpful . Every one was so nice . Love the vehicle we chose . I would recommend Hensonbrand to everyone. one was so nice . Love the vehicle we chose . I would recommend Hensonbrand to everyone. More

Team was serious about doing business with me and the whole experience was professional. Love my yota whole experience was professional. Love my yota More

Great service from the sales department. Able to locate the vehicle I was looking for. Sales department went above and beyond to make sure everything was good upon delivery. the vehicle I was looking for. Sales department went above and beyond to make sure everything was good upon delivery. More

Great service, good pricing and they updated me along the way. Refreshing to be able to go to a dealership and not feel like your being taken advantage of. way. Refreshing to be able to go to a dealership and not feel like your being taken advantage of. More

I can’t say thank you enough! I was traveling out of state when my alternator went out and they were able to find a replacement locally and have me back on the road w/in a couple of hours. Thank you!!! state when my alternator went out and they were able to find a replacement locally and have me back on the road w/in a couple of hours. Thank you!!! More

Repairs were corrected properly and truck detailed . Very satisfied Let me use a loaner I will definitely use again and recommend them . Great people to work with satisfied Let me use a loaner I will definitely use again and recommend them . Great people to work with More

Very professional service, they are fair and detail oriented. I have had several vehicles serviced/repaired at Henson Ford and had always had a great experience. oriented. I have had several vehicles serviced/repaired at Henson Ford and had always had a great experience. More

We were stuck on the side of the road and this was the closest dealer. We were told our original diagnosis was $455. Ok fine wouldn’t cost that much anywhere else but we didn’t want to mess with having ou closest dealer. We were told our original diagnosis was $455. Ok fine wouldn’t cost that much anywhere else but we didn’t want to mess with having our truck towed. After it was fixed, we received a call saying our radiator was spewing fluid and had to be fixed. So we were 1 1/2 hrs away and took their word for it. We were told total was $2200. Well...long story short, after speaking with a manager (who was absolutely the nicest) we got our price down since we didn’t actually have to have everything they charged us for. (Battery clean (2), the radiator was leaking not spewing and a fuel filter) however, it really sucks when we told our diesel mechanic what was fixed and come to find out it should have cost about 1/4 of what we paid. This is why I have never and will never use a dealership for service. Now we will never know if there really was a leak in the radiator or not but we have a new one!! It cost more than 4 plane tickets. But the manager we spoke with was extremely nice and I hate giving a bad review but the price was extremely high. More