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Henson Ford, Inc.

Madisonville, TX

4.6
126 Reviews

581 I-45 N

Madisonville, TX

77864

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Showing 126 reviews

February 03, 2022

Went shopping for a new car and had a terrible experience with Kara. She was very condescending and rude. More

by Jeremy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kara
January 31, 2022

They were great! They made the car buying process so smooth and easy for me. More

by Cnacianceno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilaria Garcia/Jesus Navarrete/Rick Kutschinski
January 01, 2022

This experience was one of the best I've had at an oil change. The process was so easy from beginning to end I was well informed of everything and the ladies at the desk were very friendly. More

by hunter99.sb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
December 09, 2021

Amazing people and amazing service! I wouldn’t go anywhere else! Good Job Henson Ford More

by Jtalife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Hemphill
December 02, 2021

The service manager took my complaint and listened to what I had attempted on my own to resolve the problem. I was advised to bring it or have it towed to the dealership of which I chose to drive it in t More

by lcso501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and service technician
November 25, 2021

Hands down the best dealer anywhere! Great customer service, Jerome is always helpful in getting us approved we have bought 3 cars/trucks from Henson even with our bad credit . you will not be disappoi More

by fields1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome
November 15, 2021

Great customer service. Completed my maintenance in a timely manner. Went over my truck and pointed out any area that needed inspection. More

by larry.buchanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service checkin
October 29, 2021

Service department is amazing. Always helpful and knowledgeable. No matter what I need assistance with they always are able to take care of it. This is where I take all my vehicles for service. More

by newsomesjn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name unknown.
October 11, 2021

Great job very honest and easy working salesman the whole staff was great I’ll be going there again it’s good to have a home dealership that’s honest thank you More

by King D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon
October 11, 2021

The service was excellent. The employees were very friendly and answered all my questions. They informed me of FordPass which is very helpful. More

by Wimb56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary
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