Henson Ford, Inc.
Madisonville, TX
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New 2018 F-150 from Henson Ford We picked up our new F-150 from Henson last week, and what a great experience! Kassie did a great job of guiding us to Henson Ford for this transacti We picked up our new F-150 from Henson last week, and what a great experience! Kassie did a great job of guiding us to Henson Ford for this transaction - we can't thank her enough! We then worked with Jodie to process an order for the F-150 which took about 8 weeks for the build/delivery process. During this time Jodie was super responsive when we requested statuses during the build process. When we arrived at the dealership, the truck was very clean and fully prepped for us to drive off the lot. We worked with Daniel on the financial paperwork - he was very knowledgeable and easy to work with - everything was in order and he did a great job of explaining all aspects of the financial process. All in all, this was a fantastic new car purchase experience. It is obvious this dealership understands and owns customer service. We will definitely return when we need a new Ford! More
Buying Experenice Henson made my used truck purchase fast and easy. I knew what I was looking for when I went in. They were fast with the service and took very good car Henson made my used truck purchase fast and easy. I knew what I was looking for when I went in. They were fast with the service and took very good care of me. I would recommend this dealership to whom ever is looking at purchasing another vehicle. More
2017 F250 Fast, quick and easy transaction. The purchase took half the time it typically takes in the "Big City". Thank you to the crew at Henson! Fast, quick and easy transaction. The purchase took half the time it typically takes in the "Big City". Thank you to the crew at Henson! More
2017 250 CREW CAB I purchased my 250 from Henson over the larger dealers in the greater Houston area because they made me feel like my transaction was important to them I purchased my 250 from Henson over the larger dealers in the greater Houston area because they made me feel like my transaction was important to them, before, during, and after the sell. Will absolutely buy from Henson again. More
Buying experience Recently bought a new Ford Edge from Henson Ford, the salesman Nate was a great help. Showed me everything that was of interest also told me everythin Recently bought a new Ford Edge from Henson Ford, the salesman Nate was a great help. Showed me everything that was of interest also told me everything about the auto and went for a test drive. The transaction was smooth no problems. Daniel was a big help also. If interested stop and talk to Nate or contact him on the internet. More
not happy with service given made an appointment and took truck in for service. got it back 2 weeks later. invoice shows 7 hrs labor at high charge. excuse after excuse for not ge made an appointment and took truck in for service. got it back 2 weeks later. invoice shows 7 hrs labor at high charge. excuse after excuse for not getting repaired in 3 days as told to us. BE AWARE!! More