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Henry Curtis Ford
Petaluma, CA
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40 Reviews of Henry Curtis Ford
Sales people were nice bit I had a bad experience with the used vehicle I purchased it had trouble starting after sitting for 30 minutes I brought it in and the said they couldn't find anything wrong with the used vehicle I purchased it had trouble starting after sitting for 30 minutes I brought it in and the said they couldn't find anything wrong with it now it's back at the dealer now and they still can't find what's wrong with it, and it supposedly went through there platinum 130 point premium certified inspection, second the driver door makes a popping noise that they refuse to fix, I also bought the platinum warranty and I was told it covers EVERYTHING bumper to bumper and service tells me it's not covered they will tell you anything, so I'm sitting here writing this and I do not have the vehicle I purchased only two weeks ago it's been in there shop for a total of 4 days and they still can't figure out what's wrong with it so I'm very disappointed in how this was handled More
Always excellent service with both the service department and the sales department. This is my 3rd leased vehicle with Henry Curtis Ford and my loyalty is rewarded. and the sales department. This is my 3rd leased vehicle with Henry Curtis Ford and my loyalty is rewarded. More
This dealership made my purchase comfortable stress free and very pleasant. My sales rep Adrian was friendly and knowledgeable it also took in to consideration my husband needed things explained in Spanish. and very pleasant. My sales rep Adrian was friendly and knowledgeable it also took in to consideration my husband needed things explained in Spanish. More
Wow the hybrid love it thank you to all the employees that helped Mike my son get his dad his last hara last Ford explorer sport Trac 2002 still going over 400 .000 miles have lived south end of death va that helped Mike my son get his dad his last hara last Ford explorer sport Trac 2002 still going over 400 .000 miles have lived south end of death valley frist truck was 1974 Ford courier not much left of it but it is out back on the fence line guess who might be a Red neck and thank you Blue and Duge More
Be warned and if you are going to buy from this dealer make sure you only buy a new car from them! Do not take your car for service and do not buy used from Hansel. I took my Ford there for service and th make sure you only buy a new car from them! Do not take your car for service and do not buy used from Hansel. I took my Ford there for service and that is where my nightmare began. My car was running great until I took it there and then it somehow needed more and more repairs and the price on the last repair had different quotes each time. So I panicked and bought a used vehicle from them which smelled like chemicals & when i pulled service receipts there was body damage on the vehicle not disclosed. Since it was a 2018 the warranty was over so if you buy used that is a hidden cost. Well after finding out about the damage and dealing with the smell they did let me switch the car but it cost me and it had to be with another used car only. Well I thought they put air freshener in it but they treat all their used cars with ozone bomb cancer causing chemicals! Had to spend $400 to get the car detailed and the smell is still there. So bottom line you are not saving money by buying a used car and it will just have a headache. More
Our family has been buying cars from Keith for YEARS! !! We keep coming back because Keith and the team are wonderful, supportive and respectful to work with. We will continue to buy cars from them!! Than !! We keep coming back because Keith and the team are wonderful, supportive and respectful to work with. We will continue to buy cars from them!! Thank you!!! More
I was impressed with Henry Curtis Ford’s service. Everyone was friendly and courteous. My Ford Lightning is the first Ford I have ever owned in my life, and I feel confident that keeping it maintaine Everyone was friendly and courteous. My Ford Lightning is the first Ford I have ever owned in my life, and I feel confident that keeping it maintained will be easy at Henry Curtis Ford. More
I went to this dealership to look at a 2500 Chevrolet Silverado that they had The truck had to many miles on it for being only a year old I was going to leave when the salesman asked me what I was going Silverado that they had The truck had to many miles on it for being only a year old I was going to leave when the salesman asked me what I was going to be towing I said a 6000 pound trailer He then told me all about the Ford F-150 So I took it for a test drive I was amazed how nice this truck drove and how beautiful it was Upon returning to the dealership I said I would buy it if they gave me $18000 for my trade in of my Toyota FRS The salesman made a call and made that happen Adrian the salesman made the process so easy He was awesome Adrian even synced my cell phone up to the truck so when I got in the truck it knew me I want to say it was the easiest purchase of a vehicle ever and Adrian was so helpful from the beginning to the end and even called me the next day to make sure I was happy with my purchase of my new F150 Thanks so much for all your help Vince Parker More