Hennessy Lexus of Gwinnett - Service Center

I have worked with Ed since I have bought my Lexus(2008), and he is the best service adviser I have ever dealt with. I feel confident in bringing in the car and asking his advise and he lets me know what the and he is the best service adviser I have ever dealt with. I feel confident in bringing in the car and asking his advise and he lets me know what the best solution is., because of the service, my next car will also be Lexus. More

Frank is by far the best salesman I have ever worked with in over 45 years of buying cars. He cares! Even though this was for a service, as usual, he checked on it and made sure I was satisfied...probably n in over 45 years of buying cars. He cares! Even though this was for a service, as usual, he checked on it and made sure I was satisfied...probably not his job. Julia was great also. She is always personable and efficient. More

SERVICE DEPT- Exceptional professionals who exude the kind of service that is greatly appreciated. Always pleasant and do a fantastic job on our cars. Work is always done correctly and in a timely fashio kind of service that is greatly appreciated. Always pleasant and do a fantastic job on our cars. Work is always done correctly and in a timely fashion. An asset to LEXUS. SALES DEPT - Great customer service. Well knowledged about vehicles and willing to spend as much time as possible when making a purchasing decision. Ever since we have taken our vehicles to LEXUS of Gwinnett, our vehicle problems and issues have diminished. We tried other locations in the past and was very unsatisfied with the reception and the service. More

I highly recommend Hennessy Lexus for the purchase of a new or used car and for service. I have purchased several cars from this dealership over the last fifteen years, and I have come to think of them as new or used car and for service. I have purchased several cars from this dealership over the last fifteen years, and I have come to think of them as family. That is because THEY TREAT ME LIKE ROYALTY EVERY TIME I WALK THROUGH THE DOOR! I've often wondered if they have me confused with someone else who is important, but I'm not going to tell them, because I love being pampered and appreciated when I go there for service. They are always prompt and courteous, friendly and professional, and they go way out of their way to make sure I am satisfied. They ask about my family, naming each of my five children by name, and congratulate me on my children's various achievements. They always have fresh coffee and ice cold juice for their customers, and they even make sure that my favorite snacks are stocked when I come in for service. Their service is always done right the first time with no problems, and the car is always squeaky clean inside and out when I pick it up. But I would expect that from a luxury car dealership. It is the PERSONAL RELATIONSHIPS that set Hennessy Lexus apart from other dealerships. The people there are my friends, and I look forward to seeing them. It is a joy for me to go there and visit, and of course I like to wander into the showroom while my service is being done to look around and pick out our next family Lexus! When I go to Hennessy Lexus, I feel like I've stopped by a friend's house for a visit. I trust them to provide quality service at a reasonable price, and they have never let me down in all these fifteen plus years. It is for all these reasons that I wholeheartedly recommend Hennessy Lexus for the purchase of a vehicle and for service. IF YOU'RE GOING ANYWHERE ELSE, YOU'RE MISSING OUT! More

I have bought 4 new Lexus vehicles and one used Jeep from Hennessey Lexus Gwinnett. I have all my Lexus vehicles serviced with Hennessey Lexus of Gwinnett as well - with high satisfaction. I will only deal Hennessey Lexus Gwinnett. I have all my Lexus vehicles serviced with Hennessey Lexus of Gwinnett as well - with high satisfaction. I will only deal with Frank Mullen when buying a Lexus. He knows me well and never pushes me out of my comfort zone or price point. He also knows that I am an educated buyer who wants the most quality for my money. He negotiates with his management with my best interests inmind and will run numbers until I am satisfied. Frank is direct and professional - I appreciate this very much since it saves me time and shows me respect. He knows that I am also a patient buyer so he provides me data and time. This is again appreciated. More