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Hennessy Lexus of Gwinnett
Duluth, GA
908 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 908 reviews
March 02, 2025
Working with L-ee and Russ was a fantastic experience! They were incredibly knowledgeable, patient, and genuinely listening to my needs, ensuring I found the perfect car. They made the whole process smoot They were incredibly knowledgeable, patient, and genuinely listening to my needs, ensuring I found the perfect car. They made the whole process smooth and stress free, and I would highly recommend L-ee and Russ anyone looking for a new vehicle. More
by M.M
Employees Worked With
Jon Lee
February 23, 2025
I had the pleasure of working with Lee and Dylan in my search for a new vehicle. The level of customer service they provided was top tier. Lee was prompt, very knowledgeable and accommodating. Her styl search for a new vehicle. The level of customer service they provided was top tier. Lee was prompt, very knowledgeable and accommodating. Her style felt like we were a team instead of me just being a customer. Even when I decided to go for another model towards the end of the visit she quickly worked to provide me with the color and model and allowed me to test drive. She introduced us to Dylan who was very personable, not pushy or trying to pitch a sales. He was more interested in my experience and making sure that all my questions were answered. He also gave a great recommendation for a 5 star Mexican restaurant. If you are looking for an upscale, but personable and people friendly environment to look for a vehicle Hennessy Lexus is the place. Lee and Dylan will work to get you what you want for the right place. More
by kariegreene
Employees Worked With
Lee Lin, Dylan Saunders
January 19, 2025
We were out of town and looking for a specific car and their website had it in stock. We called and talked with Mike Harris and he wasted no time getting the info we needed and assisting us get a deposit their website had it in stock. We called and talked with Mike Harris and he wasted no time getting the info we needed and assisting us get a deposit to make it ours. From there he kept in touch, sent us info, lobbied for us to be able to pick up when we were coming to visit, and handled everything as best as we could have hoped for! He also connected us with Rich Mahoney who was also very helpful. Svetlana Jorgensen was our technology delivery specialist who also took us right up until closing helping us get the car setup and understanding important details of the new car. Thanks Mike for treating us so well and bringing in everyone to get the deal done! More
by Mike plays no games
Employees Worked With
Svetlana Jorgensen, Mike Harris, Rich Mahoney
September 17, 2024
The rating should be in the negative. I found a RX 500h on their website. I have access to True Car pricing through my Amex and Navy Federal accounts. True Car immediately sends the de I found a RX 500h on their website. I have access to True Car pricing through my Amex and Navy Federal accounts. True Car immediately sends the dealership the price and my contact information. There are no surprises on my end or the dealership. If they did not want to honor the price, the dealership should not have reached out to me. Hussein Ahmadu reached out to me for a test drive. I told him that I would come out if he honored the True Car price, let me use my own financing, and that they not try to up sale me the warranties. We agreed. Turns out, the car was not available and it already had a deposit on it (First red flag). He says but i have a white car that is similar. I was clear that I am only interested in Black on Black. Why invite me to test drive a car that is not what I want? A week or so later, the dealership reached out to me because the black car was available again (Second red flag). I drove to Duluth from the Peachtree City area ready to purchase the car. The finance manger, Dillion (acts as if he is slicker than slime) brings out pricing that is almost $10,000 more than the True Car price. I said no. He says the True Car offer is expired (It was not! The expiration date is 9/19/2024). Then, he says I only have one and can’t match the price. If I had ten, I could match the True Car price. Some car dealerships think that consumers, especially women when it comes to purchasing a vehicle, are dumb and desperate. I am neither. I can fly to Tampa and purchase a a car with more upgrades for almost $5,000 less than what Hennessy Lexus Gwinnett was offering. In addition, they tried to lowball me on my trade-in. I then informed them that I had an offer from CarMax and I would sale it to them or keep my car as a second car. IF YOU ARE LOOKING FOR AN HONEST DEALERSHIP, IT’S DEFINITELY NOT THIS ONE! More
by sassidst
Employees Worked With
Hussein Ahmadu
September 03, 2024
If you are to buy a car from Hennessey Lexus please ask for Michael Drew. He was outstanding to me and my family. He went above and beyond helping us, if it wasn't for him, I would not have bought the ca for Michael Drew. He was outstanding to me and my family. He went above and beyond helping us, if it wasn't for him, I would not have bought the car from this dealership. Mr. Drew deserves more than 5 stars for the service he has provided. United States Navy Veteran More
by sweetwater45
Employees Worked With
Michael Drew, Vince Cho
August 20, 2024
Highly recommend! We have purchased 2 Lexus vehicles from Mike, one for my wife and one for my daughter. He will make sure to get you what you want and the best deal We have purchased 2 Lexus vehicles from Mike, one for my wife and one for my daughter. He will make sure to get you what you want and the best deal possible. More
by jschreiber
Employees Worked With
Mike Harris
August 05, 2024
5 star guy at a 5 star dealership. My second purchase working with Mike, I will always look him up. We drove from West Ga on both deals, Working with Mike and his team was well worth t My second purchase working with Mike, I will always look him up. We drove from West Ga on both deals, Working with Mike and his team was well worth the drive. More
by vic
Employees Worked With
Mike Harris
