Hennessy Lexus of Gwinnett

We were out of town and looking for a specific car and their website had it in stock. We called and talked with Mike Harris and he wasted no time getting the info we needed and assisting us get a deposit their website had it in stock. We called and talked with Mike Harris and he wasted no time getting the info we needed and assisting us get a deposit to make it ours. From there he kept in touch, sent us info, lobbied for us to be able to pick up when we were coming to visit, and handled everything as best as we could have hoped for! He also connected us with Rich Mahoney who was also very helpful. Svetlana Jorgensen was our technology delivery specialist who also took us right up until closing helping us get the car setup and understanding important details of the new car. Thanks Mike for treating us so well and bringing in everyone to get the deal done! More

YOU ARE THE BEST SALEMAN MICHEAL! #1 👍 THANK YOU AND WE WILL BRING ALL FRIENDS AND FAMILIES TO YOU!! #1 👍 THANK YOU AND WE WILL BRING ALL FRIENDS AND FAMILIES TO YOU!! More

Worst experience. Car was recent trade in. Was very very dirty in and out. Poor Car was recent trade in. Was very very dirty in and out. Poor More

The rating should be in the negative. I found a RX 500h on their website. I have access to True Car pricing through my Amex and Navy Federal accounts. True Car immediately sends the de I found a RX 500h on their website. I have access to True Car pricing through my Amex and Navy Federal accounts. True Car immediately sends the dealership the price and my contact information. There are no surprises on my end or the dealership. If they did not want to honor the price, the dealership should not have reached out to me. Hussein Ahmadu reached out to me for a test drive. I told him that I would come out if he honored the True Car price, let me use my own financing, and that they not try to up sale me the warranties. We agreed. Turns out, the car was not available and it already had a deposit on it (First red flag). He says but i have a white car that is similar. I was clear that I am only interested in Black on Black. Why invite me to test drive a car that is not what I want? A week or so later, the dealership reached out to me because the black car was available again (Second red flag). I drove to Duluth from the Peachtree City area ready to purchase the car. The finance manger, Dillion (acts as if he is slicker than slime) brings out pricing that is almost $10,000 more than the True Car price. I said no. He says the True Car offer is expired (It was not! The expiration date is 9/19/2024). Then, he says I only have one and can’t match the price. If I had ten, I could match the True Car price. Some car dealerships think that consumers, especially women when it comes to purchasing a vehicle, are dumb and desperate. I am neither. I can fly to Tampa and purchase a a car with more upgrades for almost $5,000 less than what Hennessy Lexus Gwinnett was offering. In addition, they tried to lowball me on my trade-in. I then informed them that I had an offer from CarMax and I would sale it to them or keep my car as a second car. IF YOU ARE LOOKING FOR AN HONEST DEALERSHIP, IT’S DEFINITELY NOT THIS ONE! More

I recently purchased a car from Michael Drew at Hennessy Lexus of Gwinnett, and I couldn't be happier with the experience. From the moment I walked in, Michael was attentive, knowledgeable, and genuinely in Lexus of Gwinnett, and I couldn't be happier with the experience. From the moment I walked in, Michael was attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle. He patiently answered all my questions, provided detailed information about various models, and never made me feel rushed or pressured. He asked what I was looking for in a vehicle and found exactly what I wanted! What stood out the most was Michael’s professionalism and honesty. He took the time to understand my needs and budget, offering thoughtful recommendations without pushing for a more expensive option. The entire process, from test-driving to finalizing the paperwork, was smooth and stress-free, thanks to his expertise and efficiency. I highly recommend Michael Drew to anyone looking for a car. His dedication to customer satisfaction is evident, and I am thrilled with my new vehicle. Thank you, Michael and Hennessy Lexus of Gwinnett for making this car-buying experience a pleasant one More