Hennessy Lexus of Atlanta

Monica was outstanding from start to finish. Got us the information we requested in a timely manner. No games. Had paperwork queued up with her finance manager when we arrived and got us in a Got us the information we requested in a timely manner. No games. Had paperwork queued up with her finance manager when we arrived and got us in and out without unnecessary delay. Delivered the car to us when she said. Everyone at the dealership was very courteous and professional. Highly recommend. More

Second time purchasing from this dealership. Jeff is great to work with and explains everything. Jeff is great to work with and explains everything. More

Shanell is awesome she goes above and beyond. She's such a pleasure i thank her for everythings she has done. She made a great experience She's such a pleasure i thank her for everythings she has done. She made a great experience More

Purchased a certified used luxury car from Hennessey Lexus. After driving it sparingly for two months, three service lights came on; coolant, transmission and engine warning light. I called the servic Lexus. After driving it sparingly for two months, three service lights came on; coolant, transmission and engine warning light. I called the service manager to see if I can get some help in getting the vehicle looked at and repaired. He stated, because you didn't take one warranty insurance we can not help you. He stated get this, "Cars are mechanical and mechanical parts break", HUH? I tried to explain that I was going to take out warranty insurance this summer, but I start driving the vehicle regularly. Also, I asked for a little empathy as a vehicle that's been certified by them should not need a $17,000 repair after only driving for two months. It took them over a month, tossing me around to different people with 1,000 of excuses, no answering phones or emails to final get someone to say "We can't help you". Sorry, bye. Poor customer service. The worst I've seen. Would never purchase from them again. I recommend no one. More

The experience purchasing a Lexus vehicle was very positive. Jody took time to answer all questions. Everyone else I dealt with was cordial. I had a positive experience while I was there. positive. Jody took time to answer all questions. Everyone else I dealt with was cordial. I had a positive experience while I was there. More

Darius is my service provider. He is great…so professional and gives me details about work to be done and a full report when work is finished. Everyone at Hennessy is friendly, p He is great…so professional and gives me details about work to be done and a full report when work is finished. Everyone at Hennessy is friendly, polite and helpful!! More

Michael is a true professional and as good as it gets in the car business. He truly cares about each and every customer and strives to make it a pleasurable buying experience, and it was!!!!!! FIVE STARS fo the car business. He truly cares about each and every customer and strives to make it a pleasurable buying experience, and it was!!!!!! FIVE STARS for Michael Keitchen!!!! More

We purchased a land rover on sep 30 and still haven't received the car yet. Call them everyday to get a progress report on car and everytime get another excuse started out being a heat and air problem th received the car yet. Call them everyday to get a progress report on car and everytime get another excuse started out being a heat and air problem that no will explain what that is it could be a censor or bad heads but no explanation and a sunroof was cracked we fill like we're being taken advantage of we are about to have to make a payment on a car we haven't even driven I'm a mechanic and have ran my own shops for 30 plus years and I wouldn't be able to sleep at night if I done someone that way.i would really like to get out of this deal and am pursuing a lawer for help in this case More

We did our due diligence on the car we selected. We negotiated and they found the way to exceed our budget price. We could not have been more pleased and impressed with the salesgirl and the manager su negotiated and they found the way to exceed our budget price. We could not have been more pleased and impressed with the salesgirl and the manager support they gave her to make our NEW Lexus dreams come true. Thank you Taylor, managers and finance department!!! Good to know what dealer has YOUR interest at heart. More

Purchased a vehicle a little over two weeks ago, and they have still not paid off my trade in vehicle. I have automatic payments set up with my bank and ended up making a payment on a vehicle I don't even ow have still not paid off my trade in vehicle. I have automatic payments set up with my bank and ended up making a payment on a vehicle I don't even own anymore. I'm sure the bank will refund my money once Hennessy makes the payoff, but this is unusually long for a dealer. My salesman won't return a text or email now that he got the sale. I've tried reaching out to him twice now to find out what the hold up is. More