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Hennessy Lexus of Atlanta

Atlanta, GA

Overview
Reviews
Vehicles
4.1
385 Reviews
Call Dealership (770) 457-6800
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5955 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 385 reviews

January 19, 2023

Use Monica as your salesperson. She made my experience so easy and got me exactly what I wanted. More

by jenniferhaggard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica in Sales
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Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

Jennifer, we truly appreciate your 5-star recommendation for Monica. We're glad to hear that her assistance made for an easy, satisfying sales experience; we will be sure to pass along your high remarks. Congratulations! Sincerely, The Hennessy Lexus of Atlanta Team

January 18, 2023

The dealer did an excellent job taking care of my tire. It was a bit of an urgent issue, and I really appreciated the person (Laura?) who greeted me as I entered the dealership and was able to fit me into More

by GDalton
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Jakeel
Report | Print
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

We're happy to hear that our Service Team did an excellent job taking care of your tire in an urgent situation! Your kind remarks about Laura and Jakeel mean a great deal to us and will be passed along. Urgent or not, we are always happy to serve you! Safe travels.

January 18, 2023

Professional and polite dealership that treated me as a valued customer and they strove to strike a fair deal for both parties. More

by JAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Robertson
Report | Print
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for taking a moment to leave us 5-star feedback; professional, polite service is what we always strive to deliver to each of our valued clients. We appreciate you choosing Hennessy, and we look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Atlanta Team

January 18, 2023

I’ve been dealing with this dealership since 2010. They make it hard to leave. There are other makes but the experiences I have with the service department is paramount. I’ll be getting another Lexus More

by Fromuptop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Guzman, Jody Artale
Report | Print
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

Wow - we are elated to see this review from you and truly appreciate your high remarks. It is wonderful to know that we have provided you with exceptional service for over a decade now; this is the Hennessy way! We look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Atlanta Team

January 18, 2023

One reason I bought a Lexus again was so I could keep my dealership. Wonderful! More

by Bkelly106
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Burnett
Report | Print
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

We are elated to hear this! Thank you for leaving us a 5-star rating and for being a member of our Hennessy Lexus Family. Safe travels until we see you next! Sincerely, The Hennessy Lexus of Atlanta Team

January 18, 2023

Jorge did an excellent job providing service on both of our cars. All work done right. Communication and follow u was excellent More

by Buy1304g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Guzman
Report | Print
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for taking a moment to leave Jorge 5-star feedback! We're glad to hear that his communicative assistance made for a great service visit recently -- this is the Hennessy way. We look forward to serving you again down the line! Sincerely, The Hennessy Lexus of Atlanta Team

January 18, 2023

Alton was super helpful and understanding, and was able to address all my car needs. More

by tremaine04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
Report | Print
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for taking a moment to leave Alton 5-star feedback! We're glad to hear that his dedicated assistance made for a great service visit recently. Safe travels until we see you next! Sincerely, The Hennessy Lexus of Atlanta Service Team

January 18, 2023

I have been pleased with the service your dealership provides me this time and in my previous dealings More

by amigomom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Sheffield
Report | Print
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for taking a moment to leave our Service Team 5 stars! We look forward to serving you excellently at every visit to come.

January 18, 2023

Had a great experience, the sales and finance fox were great and thanks to Lupe, BEST sales lady, very kind and El Rico in finance just truly nice. I would definitely come back again for another car.. Wor More

by CM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupe in Sales and El Rico in Finance
Report | Print
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

We're truly pleased to hear that you had a great experience purchasing your ES 350 with us recently! Your high remarks about Lupe in Sales, El Rico in Finance, and Craig our Sales Manager mean a great deal and will be passed along. Congratulations - we look forward to serving you again in the future! Sincerely, The Hennessy Lexus of Atlanta Team

More
January 09, 2023

Horrible experience! I will not buy a water bottle from this awful place. Just because I’m a woman the new car director tried to play me with price! But yet a Korean man More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JASON ALSTON
Report | Print
Jan 13, 2023 -

Hennessy Lexus of Atlanta responded

Kelly, we are truly distressed to see this review from you; we strive to treat all of our valued clients exceptionally and are so sorry to hear that you left us feeling any other way. Our management team welcomes the chance to speak with you directly about your concerns. At your convenience, please call (844) 975-0427 and request to speak with our General Sales Manager, Forrest Jones. Sincerely, The Hennessy Lexus of Atlanta Team

More
Jan 13, 2023 -

Kelly responded

I will be calling on Tuesday! Thank you for your response. Much appreciated!

Jan 21, 2023 -

Kelly responded

I reached out to the dealership and got zero response! I’m not surprised that I didn’t get a call back. Ridiculous and sad at the same time.

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