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Hennessy Lexus of Atlanta

Atlanta, GA

4.2
382 Reviews

5955 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 382 reviews

January 25, 2023

Tim Halloran gives EXCEPTIONAL CUSTOMER SERVICE! !! Hennessy Lexus is OUTSTANDING & goes above & beyond! Been a loyal customer for 30+ years! More

by Babsk627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 26, 2023 -

Hennessy Lexus of Atlanta responded

We truly appreciate your longtime Hennessy Family membership and high remarks about Tim Halloran! We aim to go above and beyond at every visit and are delighted to hear that your time with us over the years is a reflection of this goal. We look forward to serving you with excellence for years to come! Sincerely, The Hennessy Lexus of Atlanta Service Team

January 25, 2023

I experienced the best service I ever have buying cars. This dealer, especially Mr. Nolan Donahue the sale sale person with his excellent service, made me very happy with my purchase. I give him 5 stars fo More

by jamesoudom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Donahue
Jan 26, 2023 -

Hennessy Lexus of Atlanta responded

James, we are elated to hear that you had your best car buying experience to date with us recently. Your kind words about Nolan Donahue and his excellent assistance mean a great deal to us and will be passed along. Our clients are our family, and it is wonderful to hear that your experience is a reflection of this. Congratulations, and thank you for choosing Hennessy! Sincerely, The Hennessy Lexus of Atlanta Team

January 24, 2023

I was looking for a RCF and located one at this dealership. After multiple Texts, with the salesperson and an internet manager (I assume), it was clear this dealership isn't interested in relations More

by John Sharp
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jasmine Teague
Jan 25, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for bringing your concerns to our attention. We value our clients and providing them with fair service greatly, and we are so sorry to hear that your recent sales experience with us does not reflect this value. Our team would appreciate the opportunity to connect with you directly about your experience. At your convenience, please call 678.542.1798 to reach our New Car Director, Jason Alston. We hope to speak with you soon. Sincerely, The Hennessy Lexus of Atlanta Team

Jan 25, 2023 -

John Sharp responded

seems to me if the new car director really was concerned, He would perhaps ask his staff who may have written this, would not be difficult as I told her I was going too. As stated in my critique of the dealer, this is a top down issue and no effort to make a fair deal. When and if he calls me I will updaye this site, He should call me not the other way around.

January 22, 2023

Fast and friendly! Was able to help me when another Lexus dealer turned me away. And when fixing my rims, they were able to accommodate me while being at work. Great jo More

by Kayybebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 24, 2023 -

Hennessy Lexus of Atlanta responded

We're thrilled to hear that you had a fast and effective service visit with us recently! We appreciate you taking time to leave this 5-star review, and we look forward to serving you again down the road! Sincerely, The Hennessy Lexus of Atlanta Service Team

January 21, 2023

I have trusted the Hennessey Lexus Atlanta service department with my cars for over 30 years. With their quality of service, I have found Lexus cars to be unbelievably dependable. Max Sheffield ha More

by carmen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy
Jan 24, 2023 -

Hennessy Lexus of Atlanta responded

Carmen, we truly appreciate your longtime dedication and are elated to hear that you've received excellent service from Max Sheffield and the team over the years. We sincerely appreciate having you as part of our Hennessy Family, and we look forward to serving you with excellence for years to come! Sincerely, The Hennessy Lexus of Atlanta Service Team

January 20, 2023

Excellent service. Friendly staff. Alway enjoy my visit to get service. I trust my service rep, Jorge, who I’ve been with for 11 years. When he’s not there, other reps More

by Kendrick Armistead Dopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Bosman, Peter Cassano
Jan 20, 2023 -

Hennessy Lexus of Atlanta responded

Kendrick, we are honored to hear this feedback from you and to hear that Jorge and the team have served you excellently for 11 years now -- this is the Hennessy way. We appreciate your referrals, and we look forward to serving you for years to come! Thank you for continuing to choose Hennessy. Sincerely, The Hennessy Lexus of Atlanta Team

January 19, 2023

Quality dealership with quality service. Always on time and service is completed in a timely fashion. Very good at keeping you informed during service of your vehicle More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

DJ, we're happy to hear that you had another communicative and timely service visit with us recently. Thank you for taking a moment to leave us 5-star feedback, and thank you for being part of the Hennessy Family! Sincerely, The Hennessy Lexus of Atlanta Service Team

January 19, 2023

Use Monica as your salesperson. She made my experience so easy and got me exactly what I wanted. More

by jenniferhaggard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica in Sales
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

Jennifer, we truly appreciate your 5-star recommendation for Monica. We're glad to hear that her assistance made for an easy, satisfying sales experience; we will be sure to pass along your high remarks. Congratulations! Sincerely, The Hennessy Lexus of Atlanta Team

January 18, 2023

I’ve been dealing with this dealership since 2010. They make it hard to leave. There are other makes but the experiences I have with the service department is paramount. I’ll be getting another Lexus More

by Fromuptop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Guzman, Jody Artale
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

Wow - we are elated to see this review from you and truly appreciate your high remarks. It is wonderful to know that we have provided you with exceptional service for over a decade now; this is the Hennessy way! We look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Atlanta Team

January 18, 2023

One reason I bought a Lexus again was so I could keep my dealership. Wonderful! More

by Bkelly106
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Burnett
Jan 19, 2023 -

Hennessy Lexus of Atlanta responded

We are elated to hear this! Thank you for leaving us a 5-star rating and for being a member of our Hennessy Lexus Family. Safe travels until we see you next! Sincerely, The Hennessy Lexus of Atlanta Team

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