Hennessy Lexus of Atlanta

In the current business climate in the United States, it's rare to find companies or individuals that truly excel in customer service. And yet, that's EXACTLY what we discovered when we purchased a new it's rare to find companies or individuals that truly excel in customer service. And yet, that's EXACTLY what we discovered when we purchased a new ES350 from Hennessy Lexus of Atlanta. Having lived in five different states, our family has purchased SUV's, luxury sedans and sports cars from dealerships of nearly every major automobile manufacturer. While we are admittedly Lexus lovers, we've purchased BMWs, Corvettes, Acuras, Mercedes and Cadillacs as well. When you buy as often as we do, it's imperative to negotiate a fair market price. Sometimes, we are able to buy locally. More often than not, however, we have to expand our search. We've purchased over a dozen vehicles from dealers we never visited at their store. We do our research, then contact dealers who have what we're looking to buy. That's when you'll discover the good, bad or indifferent. Some dealerships post products on websites with varying agendas. At Hennessy Lexus they actually have the products they list. The best part - they also REALLY try to make a deal work! No gimmicks, false promises or pressure. Ken Haynes, our representative, was the consummate professional. When you buy over the internet, surprises are often the biggest deal breaker. Ken made sure none of that happened. When the car was delivered, the paperwork was correct AND the ES350 was showroom fresh!! Buying over the internet from someone you don't know can be a scary experience. For us it was refreshing to find a dealership like Hennessy Lexus that models honor and integrity. A car dealership - IMAGINE THAT! More

Purchase experience was very professional and efficient . Chip was great to work with ,,, he provided info in a very timely and thorough manner ,,, was open and honest in all discussions and made the purchas Chip was great to work with ,,, he provided info in a very timely and thorough manner ,,, was open and honest in all discussions and made the purchase experience a pleasant one . He demonstrated excellent knowledge of the product ,,, was sensitive to the time constraints that I had due to my extensive international travel schedule ,,, and never promised more than he could deliver ,,, but backed up all of his statements . Did not resort to high pressure selling techniques or frequent back and forth discussion . I will strongly recommend him ,,, and Hennessey to my friends ,,, and I am sure I will come back for my next Lexus purchase . More

Chip provided the best car-buying experience I've ever had. He was responsive, friendly, courteous, helpful and patient. He went above and beyond expectations, and I look forward to many years of great had. He was responsive, friendly, courteous, helpful and patient. He went above and beyond expectations, and I look forward to many years of great service from Hennessy Lexus of Atlanta. I would recommend Chip and Hennessy without question. More

We worked with Chip thru the internet sales department. He responded promptly to all my questions and comments. This preceeded our sscheduled meeting at the dealership where he explained all the features He responded promptly to all my questions and comments. This preceeded our sscheduled meeting at the dealership where he explained all the features of the car and went for a test ride in the trim level in which we were interested. The drive-out price and financing were set after just a couple of emails and agreed upon. When it came time to pick up the car, the paperwork was ready and waiting for us. No surprises. Exactly as had been agreed upon. All of the folks we met at the dealership were courteous and professional. I would certainly buy another car thru Chip and this dealership. This was a positive experience and I greatly appreciate the level of service Chip has offered before and after the sale (even with my dumb questions). More

I just leased my 5th Lexus. They make it a wonderful experience. So easy and so plessant to work with Ed and Angel. The service is outstanding on every level at this dealership. I will definitely contin experience. So easy and so plessant to work with Ed and Angel. The service is outstanding on every level at this dealership. I will definitely continue to get all my cars from Hennessy!! More

We were greeted at the door and immediately our sales rep was paged. Chip was very friendly and made us comfortable. But the most important thing to me was he knew every answer to all of our questions with was paged. Chip was very friendly and made us comfortable. But the most important thing to me was he knew every answer to all of our questions without hesitation and did all he could to make our experience great. He worked with us to get a great price. When we went to see Angel, he was as polite and friendly as Chip. The whole car buying experience took less than 1 hr. I will definately be back and will tell other to come in for their next car. More

I felt very comfortable and welcomed from the very beginning! Mr. Cassano has been extremely helpful throughout the process of the purchase. When some issue came up Mr. Cassano was very helpful and ap beginning! Mr. Cassano has been extremely helpful throughout the process of the purchase. When some issue came up Mr. Cassano was very helpful and appreciate all his help. More

Steve Mittler was great to work and gave us a wonderful deal. He was very EASY to work with and made our new car buying experience enjoyable. I highly recommend Steve and Hennessy Lexus if you are lookin deal. He was very EASY to work with and made our new car buying experience enjoyable. I highly recommend Steve and Hennessy Lexus if you are looking to buy a car. A happy customer! Sandra More

I've purchased three ES350s (2 new, 1 certified pre-owned) from the dealership, and each time the experience left me thinking that I wouldn't go anywhere else for a vehicle. Steve Mittler, my sale pre-owned) from the dealership, and each time the experience left me thinking that I wouldn't go anywhere else for a vehicle. Steve Mittler, my salesman, has gone the extra mile to make sure that any questions I had were answered quickly and to my satisfaction. Adrienne Briant in financing extended herself to assure that the terms I received were the best available. Finally, my service advisor, Ray Pastoric, has always been courteous and knowledgable. More

Mr. Sung was very friendly and helpful. Richard had very good knowledge of the all the vehicles that was there. I would definitely recommend to others. I was very satisfied with the services I got. good knowledge of the all the vehicles that was there. I would definitely recommend to others. I was very satisfied with the services I got. More