
Hennessy Lexus of Atlanta
Atlanta, GA
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Worked with Ilya Zaretsky. Zero pressure. Huge plus that this guy knew the product that he was selling very well - understood all major and minor technical aspects of the car and the aesthetic positives, an this guy knew the product that he was selling very well - understood all major and minor technical aspects of the car and the aesthetic positives, and, was honest about any non-positives - rather than faking it like most car salesman. Unusually good experience in the typically xxxxty job of buying a new car...And I have a good data point of reference having bought a second new car in the month of December (2011) from Mercedes of Buckhead. My Mercedes of Buckhead experience turned out to be exactly the typically xxxxty experience that one would expect. More
My experience at Hennessy Lexus was very positive. It is obvious that a great deal of effort has been placed on creating an environment that supports the quality expected. They were able to answer all my qu obvious that a great deal of effort has been placed on creating an environment that supports the quality expected. They were able to answer all my questions and the inventory offered sufficient options. All of the team members I encountered presented genuinely and knowledgeably. I'm a fan of Hennessy Lexus! More
Expected and received "no worries" quality vehicle, quality service and a good value for the price. I went with Lexus for the "no worries" quality, and Hennessy Lexus Atlanta matched vehicle, quality service and a good value for the price. I went with Lexus for the "no worries" quality, and Hennessy Lexus Atlanta matched it with "no worries" service in my buying experience. More
Why would I recommend this dealership? Their employees: Why would I recommend this dealership? Their employees: Tom Campbell - I called the dealership on 12/29/11 and spoke with Tom. Once he had some ba Why would I recommend this dealership? Their employees: Tom Campbell - I called the dealership on 12/29/11 and spoke with Tom. Once he had some basic information, he was quick to provide me a list of options via email. He met us at the dealership the next day. There as no high pressure sales and he worked with us on little details to make our experience the best. Tom stayed late to make sure our deal is secure, we then worked with ... Peter Cassano - to finish our sales paperwork. Peter is friendly, knowledgeable and made us feel very comfortable. He stayed late to make sure we knew how to operate the vehicle and even moved his car outside the gate after the dealership closed to help us get set up. He showed us how to use the systems (Nav / phone, etc.) in the vehicle and even programmed in a restuarant for dinner - this was wonderful. We were very impressed. Adrienne Briant - worked with us in the finance department and made sure all of our questions were answered and that we understood our financing. She was able to work our interest rate through Lexus Finanical to get the best rate possible. Dinner suggestion and such a sweet and professional disposition made this a financial experience we won't soon forget. We do not trade vehicles often (8-10 yrs) and my last purchase was from Hennessy Jaguar and was treated with the same courtesy and friendliness. This made me chose another Hennessy dealership when I was ready for my next purchase. Thanks to the Hennessy family of dealers and to Tom, Peter and Adrienne for making this experience one we won't soon forget. We will recommend Hennessy and Lexus to our friends. Gina Sweenie & Rick Eaton More
We bought a car from Mr. Cassanno last year. We were happy enough with the process to return and find him for purchase of my wife's car. A thoroughly positive experience all around. Delivered on time, happy enough with the process to return and find him for purchase of my wife's car. A thoroughly positive experience all around. Delivered on time, as expected, for the price offered, no surprises. More
Just a note to say thank you to Shiva and the dealership. This was the best car buying experience I have EVER had. From the moment I stepped foot in the door, I was made to feel very welcomed. I was in This was the best car buying experience I have EVER had. From the moment I stepped foot in the door, I was made to feel very welcomed. I was in the market for a new car and Lexus was my last choice. I test drove the Audi, BMW, and the Mercedes. I really had settled on the Audi until I test drove the Lexus and experienced the superior level of "no hassle"," no pressure" customer service from Shiva. Hands down, the Lexus and Hennessey of Atlanta was the correct and only choice. Not only was the entire process easy, it was amazing at every level. From test driving to pick up, my experience was fantastic. Shiva went above and beyond to make sure that my Lexus experience was "First Class" in every way. In todays climate, customer service has been pushed to the side or forgotten. Not here! After taking possession of the car, I received follow up from the Dealership and a personal call from Shiva to made sure that I was enjoying the car. Bravo to Shiva and Hennessey Lexus of Atlanta for every thing they have done and continue to do. I am so pleased that I am a Lexus owner and that I have a team of people I trust. More
This is the second Lexus that Jane and I have bought from Hennessey in the past twelve months and the principal reason is Don Bonura; we trust his integrity and character. He is a huge asset to Lexus and He Hennessey in the past twelve months and the principal reason is Don Bonura; we trust his integrity and character. He is a huge asset to Lexus and Hennessey. With five grown children he will be getting many calls from our family for years to come! More
I dreaded car shopping until I worked with Chip. He made the entire experience fun, exciting and as simple as possible! I ended up with the exact car I wanted! Lexus has earned a customer for life. the entire experience fun, exciting and as simple as possible! I ended up with the exact car I wanted! Lexus has earned a customer for life. More
Working with Chip Whatley at Hennessy Lexus was one of the best car buying experiences I have ever had. I gave all reviews the best rating because he was truly the best car salesperson I have come in con the best car buying experiences I have ever had. I gave all reviews the best rating because he was truly the best car salesperson I have come in contact with. Not only was he knowledgeable about the car, but he gave the sale a personal touch as well. At the end of the transaction both my husband and I felt as though we had made a new friend and contact who we will return to time and time again for our car buying needs. More
This was by far the best new car buying experience (of at least 20) ever for me. The sales group and specifically Don Bonura were absolutely fantastic! From the initial contact they were respectful of my least 20) ever for me. The sales group and specifically Don Bonura were absolutely fantastic! From the initial contact they were respectful of my time and upfront regarding all transactions. I recommend Don and the dealership without reservation. More