Hennessy Lexus of Atlanta

Don Bonura was absolutely outstanding to work with on the purchase of our new Lexus. He listened to what we wanted, explained various options thoroughly, and handled our trade-in and purchase process extre purchase of our new Lexus. He listened to what we wanted, explained various options thoroughly, and handled our trade-in and purchase process extremely efficiently. He was friendly, professional and made our purchase a pleasure! More

Lexus is known for their service, and as a first time customer I got to experience this. Chip was a class act, very professional yet personal, very helpful without typical pushy-sales-hassel, and connec customer I got to experience this. Chip was a class act, very professional yet personal, very helpful without typical pushy-sales-hassel, and connected both rationally and emotionally. He introduced me to other staff members, and they were all very professional, courteous and friendly. I think it is brilliant to have an attitude to "start" a relationship when the sale is finalized. This is what luxury service is all about. More

the pictureswere very good and when I got to the dealership the car was just like it had been represented to me,The staff was courteous and the car was delivered on time. dealership the car was just like it had been represented to me,The staff was courteous and the car was delivered on time. More

This was my first Lexus experience. I am extremely impressed with the service I received from Eddie Cushing. I came into the Lexus Dealership not sold on a Lexus. I walked out with a beautiful used impressed with the service I received from Eddie Cushing. I came into the Lexus Dealership not sold on a Lexus. I walked out with a beautiful used automobile and will definately return to work with Eddie for my next car in a few years. More

Worked with Ilya Zaretsky. Zero pressure. Huge plus that this guy knew the product that he was selling very well - understood all major and minor technical aspects of the car and the aesthetic positives, an this guy knew the product that he was selling very well - understood all major and minor technical aspects of the car and the aesthetic positives, and, was honest about any non-positives - rather than faking it like most car salesman. Unusually good experience in the typically xxxxty job of buying a new car...And I have a good data point of reference having bought a second new car in the month of December (2011) from Mercedes of Buckhead. My Mercedes of Buckhead experience turned out to be exactly the typically xxxxty experience that one would expect. More

My experience at Hennessy Lexus was very positive. It is obvious that a great deal of effort has been placed on creating an environment that supports the quality expected. They were able to answer all my qu obvious that a great deal of effort has been placed on creating an environment that supports the quality expected. They were able to answer all my questions and the inventory offered sufficient options. All of the team members I encountered presented genuinely and knowledgeably. I'm a fan of Hennessy Lexus! More

Expected and received "no worries" quality vehicle, quality service and a good value for the price. I went with Lexus for the "no worries" quality, and Hennessy Lexus Atlanta matched vehicle, quality service and a good value for the price. I went with Lexus for the "no worries" quality, and Hennessy Lexus Atlanta matched it with "no worries" service in my buying experience. More

Why would I recommend this dealership? Their employees: Why would I recommend this dealership? Their employees: Tom Campbell - I called the dealership on 12/29/11 and spoke with Tom. Once he had some ba Why would I recommend this dealership? Their employees: Tom Campbell - I called the dealership on 12/29/11 and spoke with Tom. Once he had some basic information, he was quick to provide me a list of options via email. He met us at the dealership the next day. There as no high pressure sales and he worked with us on little details to make our experience the best. Tom stayed late to make sure our deal is secure, we then worked with ... Peter Cassano - to finish our sales paperwork. Peter is friendly, knowledgeable and made us feel very comfortable. He stayed late to make sure we knew how to operate the vehicle and even moved his car outside the gate after the dealership closed to help us get set up. He showed us how to use the systems (Nav / phone, etc.) in the vehicle and even programmed in a restuarant for dinner - this was wonderful. We were very impressed. Adrienne Briant - worked with us in the finance department and made sure all of our questions were answered and that we understood our financing. She was able to work our interest rate through Lexus Finanical to get the best rate possible. Dinner suggestion and such a sweet and professional disposition made this a financial experience we won't soon forget. We do not trade vehicles often (8-10 yrs) and my last purchase was from Hennessy Jaguar and was treated with the same courtesy and friendliness. This made me chose another Hennessy dealership when I was ready for my next purchase. Thanks to the Hennessy family of dealers and to Tom, Peter and Adrienne for making this experience one we won't soon forget. We will recommend Hennessy and Lexus to our friends. Gina Sweenie & Rick Eaton More

We bought a car from Mr. Cassanno last year. We were happy enough with the process to return and find him for purchase of my wife's car. A thoroughly positive experience all around. Delivered on time, happy enough with the process to return and find him for purchase of my wife's car. A thoroughly positive experience all around. Delivered on time, as expected, for the price offered, no surprises. More

Just a note to say thank you to Shiva and the dealership. This was the best car buying experience I have EVER had. From the moment I stepped foot in the door, I was made to feel very welcomed. I was in This was the best car buying experience I have EVER had. From the moment I stepped foot in the door, I was made to feel very welcomed. I was in the market for a new car and Lexus was my last choice. I test drove the Audi, BMW, and the Mercedes. I really had settled on the Audi until I test drove the Lexus and experienced the superior level of "no hassle"," no pressure" customer service from Shiva. Hands down, the Lexus and Hennessey of Atlanta was the correct and only choice. Not only was the entire process easy, it was amazing at every level. From test driving to pick up, my experience was fantastic. Shiva went above and beyond to make sure that my Lexus experience was "First Class" in every way. In todays climate, customer service has been pushed to the side or forgotten. Not here! After taking possession of the car, I received follow up from the Dealership and a personal call from Shiva to made sure that I was enjoying the car. Bravo to Shiva and Hennessey Lexus of Atlanta for every thing they have done and continue to do. I am so pleased that I am a Lexus owner and that I have a team of people I trust. More