Back

Hennessy Lexus of Atlanta

Atlanta, GA

4.2
382 Reviews

5955 Peachtree Industrial Blvd

Atlanta, GA

30341

Directions

By Type

Showing 382 reviews

May 25, 2023

Jong was excellent in sales and in following through on ordering the 350h build. Communication was great start to finish and sale closing also was perfect More

by Chip
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jong Kim
May 25, 2023 -

Hennessy Lexus of Atlanta responded

Chip, we're thrilled to hear that Jong's follow-through made for an exceptional experience ordering your 350h build. We are happy to pass along your high remarks to Jong and the rest of our Sales Department. Congratulations, and thank you for being part of our Hennessy Family! Sincerely, The Hennessy Lexus of Atlanta Team

May 25, 2023

They were very helpful and didn’t waste time. Quick and straight to the point. Tiffany did a great job of showing us everything while we waited to for the paperwork to go through. More

by mpatel188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany and she deserves 5/5
Jun 01, 2023 -

Hennessy Lexus of Atlanta responded

We're happy to have provided you with efficient, 5-star service! Thank you for your kind remarks about Tiffany in particular; we will be sure to pass them along. We're glad to have you in our Hennessy Family! Sincerely, The Hennessy Lexus of Atlanta Team

May 25, 2023

I had an excellent experience purchasing a Certified vehicle through my sales representative Jarred. My experience working out financing with Chris was equally as positive. I would highly recommend work More

by chaseramsey2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred Hodges
May 25, 2023 -

Hennessy Lexus of Atlanta responded

Chase, we're delighted to see this review from you and to hear that Jarred and Chris made your recent CPO purchase with us a 5-star experience! We appreciate your recommendation; thank you for being part of our Hennessy Family! Sincerely, The Hennessy Lexus of Atlanta Team

May 04, 2023

The team is very professional and considerate. The focus was on providing what I need. Very accommodating More

by Raszmc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Okeefe and Morris Evans
May 04, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for taking a moment to leave our staff 5 stars and glowing feedback! Professional, considerate, and overall top-tier service is what we're always striving to deliver. We're glad to have you in our Hennessy Family! Sincerely, The Hennessy Lexus of Atlanta Team

April 18, 2023

Attentive, accommodating, professional, knowledgeable. That is how I would describe henessy lexus and my service consultant, Jorge. More

by Dennys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Guzman
Apr 21, 2023 -

Hennessy Lexus of Atlanta responded

We're honored to hear your glowing feedback for Jorge and will be sure to pass it along! Attentive, accommodating, professional, expert service is what we're always striving to deliver. We look forward to serving you again down the line! Sincerely, The Hennessy Lexus of Atlanta Service Team

April 12, 2023

I purchased a LS 500 Saturday 8th, 2023 from this dealership, and when I got home a salesman from the local Lexus dealership where I live pointed out that the car didn't have the vapor chrome rims th More

by marcusturner85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yasmine Santos
Apr 18, 2023 -

Hennessy Lexus of Atlanta responded

Marcus, we apologize for any inconvenience you experienced after purchasing your LS 500 from our dealership. Our team strives to provide the best possible experience for all of our customers, and we take all feedback seriously. We want to assure you that our team follows strict quality control procedures to ensure that our vehicles are accurately advertised. However, we understand that misunderstandings or errors can occur, and we apologize for any frustration or disappointment that this may have caused you. We would like to address your concerns directly; at your earliest convenience, please call (844) 975-0427 to reach our General Sales Manager, Forrest Jones. Sincerely, The Hennessy Lexus of Atlanta Team

April 07, 2023

I love Lexuses, because of Jay Burnett and some of the other sales people, I would never buy from or deal with them again. More

by LexusLady
Recommend Dealer
No
Employees Worked With
Bob Smithson, Steve Mittler, King Hardy, Jay Burnett
Apr 13, 2023 -

Hennessy Lexus of Atlanta responded

We're so sorry to see this review from you. We take all feedback seriously and would like to address your concerns, but we are having trouble locating your record from this review alone; at your convenience, please call (844) 975-0427 for our General Sales Manager, Forrest Jones. Sincerely, The Hennessy Lexus of Atlanta Team

April 04, 2023

I recently had a very disappointing experience with Hennessy Lexus of Atlanta. I was interested in purchasing a 2023 Lexus RC 350 (Stock # :2230599 VIN JTHGZ5BC0P5026604) from their dealership, and unf More

by Dorofino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis Walls, Jasmine Teague, Jeff Culbreth
Apr 06, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for taking time to share your concerns regarding your recent inquiry with our dealership. Customer satisfaction is our top priority, and we are truly sorry to hear that we fell short of your expectations. At your earliest convenience, we invite you to call 678.542.1798 to speak with our New Car Director, Jason Alston, so that we can address your concerns directly and provide clarity. Sincerely, The Hennessy Lexus of Atlanta Team

Apr 24, 2023 -

Dorofino responded

Hi Jason, please feel free to call me at any time to address this issue. Thank you

April 02, 2023

Mike Williams always makes me feel like I own the place. Very special and satisfactory. More

by Fbedinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Williams
Apr 04, 2023 -

Hennessy Lexus of Atlanta responded

We are truly elated to hear that Mike Williams' personable and dedicated assistance shone again during your most recent service visit! We will be sure to pass along your high remarks. We look forward to serving you again down the road! Sincerely, The Hennessy Lexus of Atlanta Service Team

March 24, 2023

The service was fast, thorough and professional. I was happy with the result of my service visit. More

by gregantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall
Mar 24, 2023 -

Hennessy Lexus of Atlanta responded

We're happy to hear that you're happy with the result of your service visit! We look forward to serving you with speed, dedication, and professionalism at every visit to come. Sincerely, The Hennessy Lexus of Atlanta Service Team