Hennessy Lexus of Atlanta

I lived in Atlanta years ago while attending school there. Hennessey serviced my ES at that time and I was always pleased with the service that I received there. Now, I live approximately 200 miles fro there. Hennessey serviced my ES at that time and I was always pleased with the service that I received there. Now, I live approximately 200 miles from the dealership. Chip answered an email inquiry about an ISC that I was interested in and we began corresponding about the new car I wanted. After many emails and phone calls, we found the car I wanted and made a deal. Chip was always courteous, never rushed my decision, but was always prompt to respond to me. I drove down, all the paperwork was in order, the car was perfect, Chip explained the new features, and I left in my new car. The entire process was so easy. I hope to work with Chip again in the future and would certainly recommend him and the dealership to anyone. More

Our 1st experience was great! Thanks to Ms Adrienne! Our 1st experience was great! Thanks to Ms Adrienne! She is a really nice person and easy to work with! My description of sales person King Hardy w Our 1st experience was great! Thanks to Ms Adrienne! She is a really nice person and easy to work with! My description of sales person King Hardy would be totally different Behind his smile is a true fake person that would lie/do anything in order to get the deal done (would even misrepresent the car) Most important would be that any questions you have his answer was "Oh I don't know anything about this car, U know it better since you want to buy it" That is a really unproffesional way & this guy should not represent a dealership with such reputation! Since he earn my trust at the 1st purchase I just went ahead and believed everything he told me about the car It turned out that car heater wasn't working, windshield sprayer pump wasn't working and 3 weeks later started having transmission problems...even he told me that car was inspected by their licensed mechanic and it's fully functional without issues. Less than 24h after purchase when car started showing all kind of issues I contacted him trying to take care of problem in a polite way He refused to help telling me that is not his problem and also told me the stupidest sentence I ever hear from a supposably "professional sales person" His words were the following "You was the one who contacted us and wanted to buy this car - Of course I was the one, because the car was listed on eBay for sale with the nicest description ever ( King must have forgot to include in the description all the issues this car had/has) In my opinion a dealership with such reputation should not treat customers this way...especially returning customers They must have forgot that life doesn't end after one deal He probably tough, stupid students! By treating us in a better way could have been many more purchases down the road from Hennessy Lexus of Atlanta Usually we upgrade to a different car every 2-3 years so that would be around 60-70 cars in our life time Thinking in a long term this dealership lost a lot more by not taking care of our issue caused by their sales person King Hardy! More

I have bought a lot of cars, from lots of different dealerships, and I think this was the easiest and most pleasant transaction I have ever been a part of. The dealership is gorgeous, the staff are ge dealerships, and I think this was the easiest and most pleasant transaction I have ever been a part of. The dealership is gorgeous, the staff are genuinely friendly and helpful and the entire operation is exactly what you would expect behind the Lexus nameplate. We worked with Chip Whatley, who had been recommended to me by a friend, and who was terrific. Chip followed up with me, set and kept appointments, and had an incredibly professional approach to the process. There is no doubt I will go back to Chip when we need another car. More

I've been in communication with Chip Whatley since June 2012 while I was deployed in Afganistan. When I first went to the Lexus website and built my RX 350, Chip Whatley emailed me within a few hours and 2012 while I was deployed in Afganistan. When I first went to the Lexus website and built my RX 350, Chip Whatley emailed me within a few hours and then followed up with a phone call, he was very pleasant, but most importantly, not a pushy sales person. This was my first Lexus purchase, I never test drove one before, and Chip was very informative, he answered all of my questions and I test drove two different vehicles, so I can see and feel the differences between the ES 350 and the RX 350 before making my final decision. Mr.Whatley, didnt just cater to me, but to my family as well, who came along with me "Lexus Shopping" Chip was great, he made my first Lexus shopping experience a pleasurable one. I also must mention that everyone I spoke to and met at Hennessy Lexus of Atlanta were/are very pleasant and professional, from the receptionist who greets you has you walk in to the service department. More

We had a wonderful experience buying our lexus at Hennesy Lexus of Atlanta. We made an enquiry on the website and chip responded. We exchanged a few emails about the color and whether he had in stock and i m Lexus of Atlanta. We made an enquiry on the website and chip responded. We exchanged a few emails about the color and whether he had in stock and i made an reasonable offer and was quickly accepted and the whole process was completed in 2-3 hours when i visited the dealership. More

Chip was very accomodating to my needs and did an outstranding job of securing my business and insuring I had all of my questions answered related to the ES-350. I would definitely recommend Chip an outstranding job of securing my business and insuring I had all of my questions answered related to the ES-350. I would definitely recommend Chip and Hennessey to others. More

Buying a new car from Hennessy was an absolute joy. This was largely due to Chip Whatley's friendly demeanor, professionalism, and sensitivity to my buyer objectives. The philosophy of the dealership as rep was largely due to Chip Whatley's friendly demeanor, professionalism, and sensitivity to my buyer objectives. The philosophy of the dealership as represented by Chip was to make the buying experience a positive one. I never felt pressured to purchase a car however Chip's skill in balancing the dealership's objectives with my needs led me to believe that this was the dealership that deserved and in fact had "earned" my business. More

Chip was the best new car salesperson I have worked with and made this my best car buying experience I've had out of my 4 new car purchases. Most of the process was conducted via phone and email. Chip was and made this my best car buying experience I've had out of my 4 new car purchases. Most of the process was conducted via phone and email. Chip was very responsive and competent. He searched inventory throughout the country to try and find the exact build that we were looking for and also explored having a vehicle built with the options and package that we wanted. In the end, we purchased a vehicle that Hennessy had in inventory at very good price. To finalize our deal, Chip even worked with me on his off day. When we went into the dealership to take delivery of our new RX350, the process was quick and Chip took extra time to walk us through all of the features. When I noticed a small blemish in the leather, Chip offered to have it repaired quickly. I definitely would recommend Chip and Hennessy Lexus! More

Chip was great to work with from the beginning. He answered questions promptly, and it was clear that he understood what I was looking for as a buyer. We came to an agreement on price easily, and when answered questions promptly, and it was clear that he understood what I was looking for as a buyer. We came to an agreement on price easily, and when my wife and I arrived to take delivery of the car everything was smooth and well-executed. Angel handled the financial end of things for us and did a great job. High marks all around. More

Excellent, friendly service. Patient, knowledgable, and forthcoming salesman. Pleasant and welcoming environment. Lots of cars for comparison. Excellent prices. What more can I possibly say? forthcoming salesman. Pleasant and welcoming environment. Lots of cars for comparison. Excellent prices. What more can I possibly say? More