Hennessy Lexus of Atlanta

Chip Whatley has outstanding customer service. He understands the importants of going above and beyond to try to satisfy his customers. He is very patient, flexible and thorough when he is following understands the importants of going above and beyond to try to satisfy his customers. He is very patient, flexible and thorough when he is following up on behalf of his customer. Chip was the first person I interacted with when dealing with Hennessy. I must say it was a pleasure. Chip always answered any questions (trust me I had a lot) that I had about the ES350. He always returned my phone call and email notes. During the time I was trying to buy a car, I became ill. Chip held the car that I wanted to purchase for me and was very patient during my recovery. Chip knew I had a small child and he often asked how she was doing. Chip's customer friendly attitude showed he truly cared for his customers and he was not just trying to make a sale but gain a new family member at Hennessy. He has a balance on service, quality and selling. Chip has impeccable customer service and I commend him! Cathy, Brittney and Reginald Turner More

Thirteen years ago I bought an RX300 from this dealership. Last week, after 198,00 wonderful miles, I sold it to my 16-year-old neighbor. I knew I wanted another RX; so I contacted four dealership dealership. Last week, after 198,00 wonderful miles, I sold it to my 16-year-old neighbor. I knew I wanted another RX; so I contacted four dealerships via the internet. Three of the four ignored my request to communicate only by e-mail and called me. Only one, Chip Whatley at Hennessy Lexus Atlanta, communicated only by e-mail and answered all my questions about options and prices. We visited one dealership before heading to Hennessy and meeting with Chip. Not only was he able to beat the best price of the other dealership by over $500, but he was also a total pleasure to work with: personable without "glad handing"; smart; totally knowlegeable about the vehicle; and, most important, not stressful to deal with. When we went back to pick up the car, he spent over 1 1/2 hours with me, in the car, parked in the lot, going over all the technology, all the settings, all the comforts and how to use them. It was top quality "staff development." He has forever changed my view of the car-buying experience. I recommend Hennessy Lexus Atlanta and Chip Whatley enthusiastically and without reservation. More

I had such a positive and wonderful experience purchasing I had such a positive and wonderful experience purchasing my new 2013 Lexus ES 350. Chip was courteous, knowledgeable and helpful with advice. Also I had such a positive and wonderful experience purchasing my new 2013 Lexus ES 350. Chip was courteous, knowledgeable and helpful with advice. Also he was professional, respectful, thorough, and so friendly. He LISTENED, which was the key he heard what I wanted and what I did not want. The kind of car buying experience that I had, is what I wish for all consumers in the market shopping for a car. All in all, it was a happy experience for me and I will tell all my friends and colleagues how highly I think of the Hennesy dealership. This is what car buying should be! More

I enjoyed my experience with Peter Cassano. He was very knowledgeable about the Lexus brand and very easy to work with. I always felt he had my best interest. I got a price that was very fair from my res knowledgeable about the Lexus brand and very easy to work with. I always felt he had my best interest. I got a price that was very fair from my research. This was my first Lexus and my next Lexus will be with Peter also as he is a true professional. You know when somone is on your side. More

I will recommend Hennessy Lexus and Don Bonura to EVERY person I know. I live in Smyrna, GA so the closest dealership to my home is Nalley Lexus Galleria. I came to Hennessy Lexus after having an AWFUL exp person I know. I live in Smyrna, GA so the closest dealership to my home is Nalley Lexus Galleria. I came to Hennessy Lexus after having an AWFUL experience at Nalley Lexus Galleria. I would make the drive to Peachtree Industrial Blvd again in a heartbeat. I only wish I had come to this dealership FIRST! I purchased a new 2013 Lexus RX 250 on Feb. 5th. Don Bonura truly EXCEEDED my expectations. There was no "game playing" at this dealership, which is how car buying SHOULD be. I was in-and-out and 100% satisfied with my experience. Luxury car buying should be a pleasurable experience, and Don made sure of that. Don is prompt, efficient, kind, knowledgeable, patient, and all-around the perfect salesman. He was just the blessing that I needed! Thank you Don and Hennessy Lexus! - Laura W. More

Chip was fantastic to work with. Very courteous and took the time to explain everything in the vehicle. He said not to hesitate to call for anything and expressed his appreciation for my purchase. the time to explain everything in the vehicle. He said not to hesitate to call for anything and expressed his appreciation for my purchase. More

This is the second Lexus I have purchased with Don Bonura. He is an outstanding professional! He cares about his clients and is not high pressure or pushy. I highly recommend Don for your next car pur Bonura. He is an outstanding professional! He cares about his clients and is not high pressure or pushy. I highly recommend Don for your next car purchase. More

I was shopping and Chip worked with me until we came to a deal that both of us were happy with. Good communication skills from Chip---that really helped with the final deal... deal that both of us were happy with. Good communication skills from Chip---that really helped with the final deal... More

Both Chip and Don were very professional and helpful in getting me the car that I desired. I did not feel pressured in any way and they were patient and accommodating in assisting me. I appreciate their go getting me the car that I desired. I did not feel pressured in any way and they were patient and accommodating in assisting me. I appreciate their good customer service. More

Chip Whatley was phenominal to work with and I love my new car! I began the process unsure of what vehicle I wanted. I visited several dealerships in the area where I was treated poorly and felt that bein new car! I began the process unsure of what vehicle I wanted. I visited several dealerships in the area where I was treated poorly and felt that being a single mother put a giant target on my forehead. From the beginning, Chip understood that my time was precious and did everything he could to make the process as efficient and smooth as possible. It is because of Chip that I decided on buying a Lexus. Having done my research on what others were paying for their RX's, I know I got a great deal and felt that Chip was a huge advocate for me during negotiations. In the coming years I will absolutely return to Chip at Hennessy for any car purchases. More