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Hennessy Lexus of Atlanta
Atlanta, GA
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Don Bonura has to be one of your best salesmen. Upon my first visit to Hennessy Lexus on December 31. 2013, Don was very attentive to my personal situation concerning the new car purchase within a time fra first visit to Hennessy Lexus on December 31. 2013, Don was very attentive to my personal situation concerning the new car purchase within a time frame that would include the incentives offered, although the car I desired was not immediately available. Don made me feel very confident about my purchase. On the day I was to obtain my new car, Don picked me up from my home and drove me to Hennessy Lexus, and then spent more than enough time with me at Hennessy Lexus to get me acclimated to what the new vehicle offered. At all times, Don conducted himself in a very professional manner, and I really enjoyed working with him. I feel very lucky to have had Don handle my transaction with Lexus. More
Excellent customer service, found the exact car that we were looking for, our sales person Don was excellent!!! We would recommend this dealership to family and friends! were looking for, our sales person Don was excellent!!! We would recommend this dealership to family and friends! More
We called Chip and told him what we wanted in a car and accessories and gave him a range for how much we wanted to pay. My wife and I exchanged at least 20 emails with Chip over a two day period. At the en accessories and gave him a range for how much we wanted to pay. My wife and I exchanged at least 20 emails with Chip over a two day period. At the end of the day, we had the car, the accessories+, the color, the price we wanted and an appointment time that worked for us. This is the third Lexus I have purchased from Chip in the last four years. That fact alone is the best measure of my satisfaction. Outstanding! More
We have bought 3 cars now from Chip at Hennessey. We have never had a more positive buying experience than with this guy! He is friendly, professional and he really works to get you a fair deal. He wo have never had a more positive buying experience than with this guy! He is friendly, professional and he really works to get you a fair deal. He won't forget you when you buy from him either - always there to help whenever we need him. We highly recommend Chip Whatley to our friends and family! More
Chip is the ultimate professional and provides superior customer service! He listens to his customer's needs, offers solutions to fit the buyer, stays in constant contact, and always has a smile! He was customer service! He listens to his customer's needs, offers solutions to fit the buyer, stays in constant contact, and always has a smile! He was repectful, didn't pull any "sales tactics" because I was a women and was a true consultant to ensure I got the right car that fit my needs. It was a great teaching lesson for my two college age daughters who were involved in the process of what they should expect when making a major purchasing decision. Chip also did a great job of juggling many clients during the end of year flurry and took the time to make each feel like they were his most important client. Anyone considering purchasing a car will not regret working with Chip, he makes the process simple, stress free, and fun! More
This dealership and especially Chip Whatley went out of their was to find a specific car for me when all the other dealerships couldn't help me or didn't want to help. If you are looking for a helpful and their was to find a specific car for me when all the other dealerships couldn't help me or didn't want to help. If you are looking for a helpful and reliable salesman call Chip Whatley at Hennessey in Atlanta. More
This is the second lexus we have purchased from Hennessy. The purchase was hassle free. We bought our second lexus because we were pleased with the car's performance, and the service we get at hennessy's fro The purchase was hassle free. We bought our second lexus because we were pleased with the car's performance, and the service we get at hennessy's from tim halloran is outstanding!! Considerd other makes of cars but considering the incredible service we get at Hennessy's and we couldn't go to another make or dealership. More
I just bought my second RX350 from Chip Whatley. He is simply the BEST. He listened to my needs, concerns and pricing issues. He invested several hours of his time to ensure I understood the new feature simply the BEST. He listened to my needs, concerns and pricing issues. He invested several hours of his time to ensure I understood the new features of the car and was comfortable with the changes from my previous model. He quickly gets to the bottom line of price - no haggling needed! And best of all, he is a genuinely nice guy. Kudos for Chip! More
Don Bonura was professional as well as friendly in dealing with me. He explained and compared the two models I was interested in -- ES300h and ES350. I had studied both models before I visited him l dealing with me. He explained and compared the two models I was interested in -- ES300h and ES350. I had studied both models before I visited him last week and I must say I feel comfortable with his final sale price of the 2014 ES300h I bought. More
I was looking forward to a good experience at Hennessy Lexus. I had an appointment at 3pm and when I showed up I was informed the person I had the appointment with (Chip) was unavailable. I completely und Lexus. I had an appointment at 3pm and when I showed up I was informed the person I had the appointment with (Chip) was unavailable. I completely understand this can happen. So I was willing to work with another sales person available at the time. Eric introduced himself and we went for a test drive. I have never met someone less interested in letting me know why I should consider lexus or Hennessy. Intact he made me so uncomfortable... Letting me know that these would be "expensive"... Code for "not for people like you". I visited many dealerships before and never felt more judged. I am East Indian.. And I shared this with a few others... Who to my surprise felt the same way. After a short drive... I had enquirer if there are any 2013 models left. The first thing Eric mentioned in response was he had another appointment and he cannot be tied down. I really felt like I should have left. But I just hung around in the lobby till he came back and let me know there were 2 left. I was so disappointed and actually will not consider buying at Lexus or at Hennessy. I have never written opinions on any website. But I thought I will be doing a dis service if I did not register my experience. I chose to go to Hennessy because they have rave reviews. But my experience was nothing short of horrible. Beware! More