Hennessy Lexus of Atlanta
Atlanta, GA
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Chip Whatley was terrific to work with on my IS 350. He was fast, efficient, and knowledgeable. Not only did he answer my questions, he anticipated and addressed them in advance. Buying a car could easily was fast, efficient, and knowledgeable. Not only did he answer my questions, he anticipated and addressed them in advance. Buying a car could easily be an uncomfortable experience, but Chip kept things relaxed and fun. I enjoyed my time spent talking with him and getting to know him. As soon as we got in the car for a test drive, we connected my iPhone via Bluetooth. Martin Garrix's song "Animals" started thumping. We looked at each other, both legitimately surprised by the quality of the music. I think he would say he knew the deal was done then. Finally, he went above and beyond the call of duty by driving my old car back to my house when I picked up my new Lexus. I highly recommend Chip! More
You will not find a more friendly dealership. They will give you outstanding service and will meet all of your expectations, there was no pressure to make a decision right there and then which I really lik give you outstanding service and will meet all of your expectations, there was no pressure to make a decision right there and then which I really liked. The process of leasing the car was easy and had all the paperwork ready for me to sign when I came in to pick up the car. They took the time to go over all the features of new car so I was very comfortable pulling it off the lot. Overall I was very happy and I will be back when it is time to lease my next vehicle. More
I researched both the dealership and sales force on line and in person. After a luke warm experience with my initial in person visit, I directly called Peter Hennessy, who was out of town. His assistant Sh and in person. After a luke warm experience with my initial in person visit, I directly called Peter Hennessy, who was out of town. His assistant Sherry had Steve Burrows, Sales Manager call me, and after discussing the situation, agreed that I should meet with Don Bonura. Don arranged to have the vehicle I was interested in, a Black 2014 Lexus ES 300h brought in from your sister dealership in Gwinnett. We spent four hours together. He took his time with me, taught me the features of the vehicle, took me on an extended test drive, and then we undertook the negotiation process. I never got a chance to show the research and printouts from Consumer Reports and my own calculations, as Don and Steve met and gave me a better bottom-line price on the vehicle than I was anticipating, within a few hundred dollars of my goal. Unfortunately, the assessment of my trade, my beloved 1998 Jaguar XJ8L (bought from Hennessy Jaguar and lovingly cared for all these years), wasn't as smooth, but after much head-scratching and many calls, we agreed on a price. Really the only unpleasant part for me as a buyer was feeling like the $589 Dealer Services Fee and $96 Nitro Fill of the tires weren't disclosed in the negotiations, nor were they included in the price I was given. Had the bottom line of the deal not still been within my comfort range, I would have balked. This was the only part of the process that felt dishonest and uncomfortable. Sherry, Steve, Don, and Mike could not have been better. Don in particular was patient, helpful, totally focused on me as a buyer for an extended period, and has followed up with me subsequent to the sale. He and I have an appointment next week to fully orient me to the car, and to facilitate a special request I have to remove some badging. I highly recommend Don and have now had two extremely positive experiences with Hennessy across brands. I miss my Jaguar, but I already love my Lexus and am getting the advertised 39mpg on my first tank of gas. If you are considering a Lexus you should contact Hennessy Lexus of Atlanta, and in particular ask for Don Bonura. More
After visiting many dealerships inlcuding Nalley Lexus, Hennessy Lexus showed that they are the premier Lexus dealer of Atlanta. They were very willing to work to get us the vehicle that we wanted for the Hennessy Lexus showed that they are the premier Lexus dealer of Atlanta. They were very willing to work to get us the vehicle that we wanted for the price we wanted to pay. From the Sales consultant to the Sales Manager to the Finance Manager, everyone was very straight forward and patient while we decided between numerous vehicles. We never felt as if we were being sold a vehicle, we felt liked we were consulted while we shopped for a vehicle. They did not want to just sell us a vehicle, they were very concerned with us making the right purchase from a vehicle and price standpoint. I highly recommend Hennessy Lexus of Atlanta to anyone in the market for a new or used Lexus, you will not be disappointed. More
Mr. Don Bonura's long-time experience selling high quality Lexus vehicles was apparent in his knowledge of Hennessey's inventory. His expertise enabled me to identify an RX 350 Lexus with all of the f quality Lexus vehicles was apparent in his knowledge of Hennessey's inventory. His expertise enabled me to identify an RX 350 Lexus with all of the features that I wanted and within my price range. My goal was to purchase a one-owner vehicle with a navigation system and sun roof. Mr. Bonura showed me a one-owner vehicle in a lovely color with a documented service record. I am pleased with my car buying experience and would recommend Hennessey to family, friends and colleagues. More
I had researched on-line purchasing a Lexus hybrid the latter part of 2013 since I was interested in a new Lexus. I was driving a 2007 Lexus 350 which I was still enjoying, but I wanted a new one, and I latter part of 2013 since I was interested in a new Lexus. I was driving a 2007 Lexus 350 which I was still enjoying, but I wanted a new one, and I wanted a hybrid. I still work so my husband did the internet work to find the Lexus I described to him. He found Chip and your dealership. Chip was excellent from his first email in helping us. He exceeded our expectations. He was thorough and quick in getting the car information we needed and wanted as well as a quote. It was a great experience working with him, no hassling back and forth. Just the right information and prompt. When we drove over to Atlanta to pick up the car it was the same. Chip was friendly, and extremely professional. He explained and went over everything about the purchase as well as showing and explaining the new features of the car. We were unable to find that level of professionalism here in Birmingham. Chip is definitely an asset to your Internet Lexus Dealership team. I will recommend him and your dealership to all. Thank You, Carolyn and Bob Whitfield Birmingham, AL More
I selected this dealership because the email I got back from Chip in response to my inquiry was the most coherent, and informative of four. I asked for further price information from Chip and got a straig from Chip in response to my inquiry was the most coherent, and informative of four. I asked for further price information from Chip and got a straightforward reply from him by email the same day. I made an appointment the next day, talked further with Chip, selected the car and concluded the deal, including trade-in of my old vehicle, within a couple hours. In over 50 years of buying and leasing automobiles this is the easiest, most hassle-free and best experience I have had. Chip is a fine young businessman, a pleasure to work with, and a real credit to the Hennessy dealership. More
Don Bonura has to be one of your best salesmen. Upon my first visit to Hennessy Lexus on December 31. 2013, Don was very attentive to my personal situation concerning the new car purchase within a time fra first visit to Hennessy Lexus on December 31. 2013, Don was very attentive to my personal situation concerning the new car purchase within a time frame that would include the incentives offered, although the car I desired was not immediately available. Don made me feel very confident about my purchase. On the day I was to obtain my new car, Don picked me up from my home and drove me to Hennessy Lexus, and then spent more than enough time with me at Hennessy Lexus to get me acclimated to what the new vehicle offered. At all times, Don conducted himself in a very professional manner, and I really enjoyed working with him. I feel very lucky to have had Don handle my transaction with Lexus. More
Excellent customer service, found the exact car that we were looking for, our sales person Don was excellent!!! We would recommend this dealership to family and friends! were looking for, our sales person Don was excellent!!! We would recommend this dealership to family and friends! More
We called Chip and told him what we wanted in a car and accessories and gave him a range for how much we wanted to pay. My wife and I exchanged at least 20 emails with Chip over a two day period. At the en accessories and gave him a range for how much we wanted to pay. My wife and I exchanged at least 20 emails with Chip over a two day period. At the end of the day, we had the car, the accessories+, the color, the price we wanted and an appointment time that worked for us. This is the third Lexus I have purchased from Chip in the last four years. That fact alone is the best measure of my satisfaction. Outstanding! More